10.0
really awful- Crashes / Fires:
- 0 / 6
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 1,294 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am filing a safety complaint concerning my [Year] Jeep Gladiator (VIN: [Insert VIN]), which has experienced two high-pressure fuel pump (HPFP) failures-?"the latest occurring on [XXX]. This issue is directly related to the Jeep HPFP recall previously issued in 2023. After the first HPFP failure, the fuel system-?"including the pump, injectors, fuel lines, rails, filter, and tank-?"was replaced under warranty using Jeep-??s reengineered HPFP component. The vehicle then sat at the dealership for five months awaiting parts and repair. Jeep also issued a compensation check, which I accepted based on the belief that the reengineered pump was a permanent fix. However, the same failure occurred again on [XXX], requiring a nearly identical replacement of the full fuel system. The recurrence of this failure, even after the -??fix-?? Jeep implemented through the recall, raises serious concerns about the reliability and safety of the reengineered HPFP. I am concerned this is a systemic design flaw that has not been resolved. To date, my vehicle has been out of service for extended periods, and these failures could result in engine stalling, fuel leakage, or loss of power, increasing the risk of a crash or injury. Jeep has not provided adequate assurance that the reengineered part will prevent future failures. I am requesting that NHTSA investigate whether the reengineered HPFP provided through the recall is effective and whether additional action is needed to protect consumers. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Wilmington, CA, USA
Engine began making a ticking noise and quickly began misfiring and displaying error messages. Dealership diagnosed issue as a camshaft failure, and which is a very common issue on the 3.6L V6. Issue happened on a rural road at night, but could've been a serious safety issue if it had happened in a different setting.
- Lebanon, VA, USA
Jeep caught on fire in engine bay while parked in a parking lot. Vehicle was not running at the time. Vehicle had not been running for 20 minutes.
- New Concord , OH, USA
The contact owns a 2022 Jeep Gladiator. The contact stated that while the vehicle was occupied and driven at 5 MPH in the residential driveway, smoke started to be emitted from under the hood. The contact opened the hood and discovered fire primarily emitting from the top of the battery. No warning lights illuminated. The contact then used a broom to try to turn off the fire, and the contact then used water to turn off the fire. There were no injuries sustained. The contact did not file a fire report, and a police report was not filed. The fire was extinguished by the contact with water to certain the fire was extinguished. The vehicle had damage due to the fire, however, it was not destroyed. The dealer was informed of the failure, and the contact was informed that the vehicle was no longer under warranty; however, due to costs was taken back to the residence and remained in the contact's possession. The contact took the vehicle to an independent mechanic the vehicle was inspected; however, the vehicle was not diagnosed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact referenced Investigation ID: PE24024 for Subject: Underhood fires. The failure mileage was approximately 4,000.
- Dahlonega, GA, USA
My 2022 Jeep GLADIATOR SPRT STARTED ON FIRE WHILE PARKED IN MY DRIVEWAY, SAID VEHICLE HAD-??nt been driven in 4days, the fire and police departments were dispatched to put out said fire. My jeep was a total lost. I have the police report in hand.
- Milwaukee, WI, USA
Vehicle caught fire while parked unassisted in our driveway. It was trying to start itself while on fire pulling itself into our porch setting it on fire. Fire dept put house and vehicle out. Total loss on vehicle. Vehicle is available for inspection. Fire appears to have stated on passenger side under hood.
- Fall Branch , TN, USA
I parked my car in the garage. It was turned off. I left the garage door open and went inside. After approximately 5 minutes I heard a car horn sounding. I went outside to check and saw flames coming from the passenger side of the car. I got the hose to put the fire out, and my neighbor called 911. The flames grew quickly and were growing. Soon the flames were on both sides of the car. Both the police and fire department arrived. The fire report indicates that the fire started in the engine area of the car. The car is now in the possession of my insurance company. My safety and the safety of others was at risk due to the fire. I was burned on my arm, neck and head. The car was completely burned. My insurance carrier inspected the car. The fire department said the fire started in the engine area. My insurance company conducted a preliminary inspection and determined that the fire started in the engine area. The vehicle been inspected by the manufacturer (Chrysler Jeep by Bosch Automotive Service Solutions), the police, the fire department and a representative from my insurance company. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
- Cathedral City, CA, USA
The engine turned off while driving multiple times. Unexpected loss of engine power while at highway speeds forced us to maneuver to shoulder on busy highway in 70 mph zone. The dealership service team has not been able to reproduce the event or confirm it happened. The dealership service team inspected the vehicle. There were no warnings, lights, or symptoms before or after, that would have indicated the engine power loss event to us before or after the event occurred, in any of the occurrences.
- Ottawa Lake, MI, USA
Warning lights come up on the dashboard often (brake failure, airbag failure, steering failure, start/stop needs servicing, transmission needs servicing, pullover safely car will turn off, car not in park but it is and won-??t turn off) the car turns itself on and off all day. From the beginning the vehicle had electrical issues, not connecting to my phone or Bluetooth, the screen not working, locking and unlocking only working from the key not using the passive entry and having to start the push button by pushing it with the key or it wouldn-??t work, it-??s gotten progressively worse and now mid drive it will slam to a stop like it hit a wall, flash all the system failure lights then just all the instrument panel lights, it turns on the windshield wipers, the hazards do not work, the headlights start flashing independently etc. it will not turn off or on. It has been towed to the shop twice for this where they replace the two batteries/fuse array and say they can-??t get it to happen again but see the codes on the box. It-??s spent a combined 140+ days in the shop at this point where I have to fight days to get a rental. The slamming to a stop mid drive is so harsh not only am I almost rear ended but also it-??s torn my shoulder forming a cyst that I-??ve had trigger point shots and physical therapy for and might need surgery yet they still refuse to buy it back. I have videos.
- Poway , CA, USA
Our 2022 Gladiator has 1,758 miles on it and no modifications. It was last driven about two weeks ago. It burned to the ground [XXX] while parked next to our house. The fire started in the engine compartment. There were no warnings of symptoms and our jeep app showed everything was normal when last driven. It was investigated by the VRFA and I am waiting for their report. Insurance has not yet inspected. We reported it to the dealership we bought it from. On the [XXX] website, there is another 2022 Gladiator, also low mileage, that also burned to the ground while parked. That person's insurance stated that they believe it burned due to a manufacturer defect but there are no recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Auburn, WA, USA
Not just not repair for faulty fuel pump as they continue to mfg vehicles but has electrical issues going to limp mode without warning causing dangerous issues driving with no power and lack of operational system. Stellantis refuses to honor warranty or repair. Asked me to fix issues myself. A 50k vehicle I can't use and pay $900 per month.
- Candler, NC, USA
The contact owns a 2022 Jeep Gladiator. The contact stated while driving approximately 45-50 MPH, the horn, windshield wipers, and several unknown warning lights were illuminated and flashing. The vehicle turned on and off until the battery drained. The vehicle was towed to the local dealer where it was diagnosed that the auxiliary battery, fuse, fuse box, and battery needed to be replaced. The vehicle was repaired but the failure persisted. While driving, the vehicle turned on and off. The electrical system was inoperable. The vehicle was taken to another local dealer, Griffin Chrysler Dodge Jeep Ram Valdosta (4164 N Valdosta Rd, Valdosta, GA 31602) to be diagnosed and it was determined that the fuse box needed to be replaced. The parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 16,700.
- Tampa, FL, USA
2022 Jeep Gladiator. Consumer writes in regard to engine rattling while driving uphill & steering wobble.
- Park City, UT, USA
My 2022 Gladiator with only 2700 miles on it locked up at a stop light. Every light on the dash was blinking, and the wipers came on. I couldn-??t move the shifter, or turn the Jeep back on. Hazard lights would not come on initially. Not being able to move the vehicle or turn on hazard lights on a busy 6 lane road was extremely scary. I have never had a vehicle do anything like this before. I had it towed to the dealership. I explained what happened and they had never heard of this before. I have read of it happening on social sites and forums. I feel uncomfortable driving it even if they repair it. I bought this vehicle less than 60 days ago as of this message.
- Boca Raton, FL, USA
The check engine light came on and said the vehicle will be shutting down and the vehicle died while driving and wouldn't restart! It said to service the power steering, vehicle not in service electronic stability control. It currently still won't restart. It has 300 miles and is one week old.
- Warsaw, IN, USA
- Rochester, NY, USA