Instrument panel failure when driving over any small bumps. Randomly turns off while driving. Complete loss of electrical system.

- Houston, TX, USA

I took my vehicle(2022 Jeep Gladiator)in for service on [XXX] for repair relating to a clutch recall 19A/NHTSA 23V-116, also a second E-Brake repair(previous repair was completed under the 36k mile warranty), oil change, inspection and tire rotation. The part for the recall was order and the replacement part for the recall was installed by Marburger Chrysler, Dodge Jeep, Ram Dealership(Shelby, North Carolina) about a week later. During the test drive by the certified mechanic, the new clutch failed rendering my vehicle inoperable and unsafe to drive. As of today, August 13, 2024, the part to repair my vehicle and fix for my vehicle is not available and my Jeep Gladiator has been parked at the dealership for almost three months. The dealership and manufacturer have failed and been unable to provide reliable remedy for my vehicle. I have been notified by the dealership that a remedy is currently unavailable for my vehicle. I have also contacted the recall center for JEEP and they contacted the dealership on July 30, 2024. The dealership and JEEP were unable to provide a remedy for the fix on my safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Shelby, NC, USA

Steering wheel locked up suddenly on the freeway. Once it started working again, and I continue to drive, it did the same thing and entire engine shut off in the middle of intersection, as well as steering wheel locking up. Car has not turned on since.

- Mission Viejo , CA, USA

The check engine light came on and said the vehicle will be shutting down and the vehicle died while driving and wouldn't restart! It said to service the power steering, vehicle not in service electronic stability control. It currently still won't restart. It has 300 miles and is one week old.

- Warsaw, IN, USA