10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Drove the vehicle approx 18 miles to work in the morning. The vehicle sat parked, locked and secured in a corporate office lot visible from office. Left for the day and as I started to drive began to smell gasoline. Looked for a gas trail and didn-??t see it. Continued to drive and occasionally would smell gas. When I arrived at home, looked in the engine bay and it was dry. Looked underneath and saw that the passenger side undercarriage was dripping with gas. So much the fumes filled the garage and began to move into the house. Parked the vehicle on the street and contacted local dealership. Dealership via phone said only appt is approx more than 2 weeks out and couldn-??t give an answer what would happen if the vehicle was brought in and or towed in. I explained the safety aspects of an active fuel leak and they still couldn-??t find a way to make an appointment. The next morning a small plate sized leak of fuel as on the asphalt directly under passenger side (where fuel tank is). Vehicle hesitated when starting, when it finally did I looked for active fuel spilling and could not locate. I began to drive to dealership. At one one point when I stopped for a long red light the smell of fuel was overwhelming. Arrived at dealership where you could and smell gas. Went into office and again was told that with out an appointment that was over two weeks out nothing could be done. Again explained the safety aspect of an active fuel leak and was blankly looked at and then told the only appt is more than 2 weeks out. Finally asked for supervisor and they said that it could be left but wouldn-??t be seen for 4-5 days. They rented me a vehicle and boldly stated that -??if-?? the cause of the defect wasn-??t done by aftermarket parts or vandalism then they would contact jeep to see if the vehicle could be repaired under warranty. This was stated several times. The vehicle is 2 years old and has approx 19000 miles on it. No aftermarket fuel or engine parts have been installed and there was
- Estacada , OR, USA
Not just not repair for faulty fuel pump as they continue to mfg vehicles but has electrical issues going to limp mode without warning causing dangerous issues driving with no power and lack of operational system. Stellantis refuses to honor warranty or repair. Asked me to fix issues myself. A 50k vehicle I can't use and pay $900 per month.
- Candler, NC, USA
- Pflugerville, TX, USA