Letter from consumer regarding a safety recall on two of his vehicles (1998 Jeep Grand Cherokee and 1995 Jeep Grand Cherokee) : response expected. Recall regarding rear structure reinforcement.

- River Falls, WI, USA

The contact owns a 1995 Jeep Grand Cherokee. The contact stated that the front driveshaft axle failed on two separate occasions. The vehicle was taken to an independent mechanic, who replaced the defective parts; however, the failure recurred. The vehicle was towed to the contact's residence due to the failure. In addition, the contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and was waiting for the part to schedule the recall repair. The failure was reported to the manufacturer. The failure mileage was not available.

- Jacksonville, FL, USA

The contact owns a 1995 Jeep Grand Cherokee. The contact stated that while driving approximately 60 mph, the area surrounding the fuel tank caught on fire. The contact had to maneuver to the side of the road. The police and fire departments were notified. The fire was extinguished. The vehicle was towed to a tow yard. The vehicle was not repaired. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 154,000.

- Redding, PA, USA

The contact owns a 1995 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed for the repair was not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.

- Loveland, CO, USA

The contact owns a 1995 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The VIN was unavailable. The contact had not experienced a failure.

- Oregonia, OH, USA

The contact owns a 1995 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Rocklin, CA, USA

My car was recalled in Aug. 2013 - it is now Aug. 2014, and my dealer still hasn't replaced/fixed the recall problem.

- Bayside Hills, NY, USA

1995 Jeep Grand Cherokee. Consumer writes in regards to the rear structure reinforcement recall notice and requests reimbursement for repairs. Chrysler continued to tell the consumer, the parts were not available. So, the consumer purchased the parts from a retail establishment, and had a friend who has a garage to install the trailer hitch and connector.

- Lancaster, PA, USA

The contact owns 1995 Jeep Grand Cherokee. The contact stated that she received a recall notification letter for NHTSA 13V252000 (fuel system, gasoline, structure). The dealers stated that the part was unavailable. The manufacturer was not notified of the parts delay. There were no failures. Updated 8/19/14 updated 08/26/2014

- Maiden, NC, USA

The contact owns a 1995 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer indicated that the parts were not available to complete the recall repair. The manufacturer was not contacted. The contact had not experienced a failure. Updated 11/20/14 the consumer stated the vehicle was in good condition other than rust under the body chassis. Updated 8/4/2015

- Port Byron, IL, USA

The contact owns a 1995 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The contact stated that the part for the recall repair was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Evansville, IN, USA

1995 Jeep Grand Cherokee. Consumer writes in regards to fuel tank leakage recall notice. The consumer stated he received the recall notice, 3 months ago. However, the parts were not available. Recall # 13V252000.

- Hillsborough, NC, USA

1995 Jeep Grand Cherokee. Consumer writes in regards to trailer hitch installed on vehicle. The consumer stated in 2005, she had a hitch installed on her vehicle. She did not have the vehicle inspected, because she had the hitch on it. Not once during two recall, was the consumer informed, that she still needed to have the vehicle inspected. She was only told the hitch did not meet their requirements. The consumer believed her vehicle should be included in the recall. She had the hitch installed as suggested. The consumer stated it appeared, she corrected a defect without even knowing there would be a potential problem.

- Kinston, NC, USA

I received an important safety recall regarding the fuel tank on my vehicle (N45/ NHTSA 13V-252). I have called my local Jeep dealership a few times in the span of a couple of months and still they say they do not have the parts needed to fix my vehicle.

- Chula Vista, CA, USA

1995 Jeep Grand Cherokee: I have smelled gas fumes in closed passenger compartment after fueling. What should I do and when?

- Landrum, SC, USA

A relatively minor traffic accident occurred on May 18, 2002. Coming down the exit ramp of the interstate, proceeded through on the green light, about 35 mph. At the intersection my Jeep impacted with the other car in a glancing blow. The other car coming from left to right. My left front corner against their right front side. Before the car came to rest, an engine fire erupted my 1998 Jeep Grand Cherokee. The fire completely consumed the engine compartment; all wiring, hoses and some metal parts melted. The fire appeared to erupt on the driverS side of the engine.. the first responder, local pd, efforts to extinguish the fire were futile. The fire quickly began to enter passenger compartment. The fire dept responded and extinguished. Car is totaled. Fire should not have happened..

- Waldwick, NJ, USA

While driving on interstate at 60-65 mph consumer noticed smoke coming from rear end of vehicle. Pulled off to side of road and noticed rear of vehicle was on fire, cause of fire unknown, vehicle was a total loss. Consumer states fire was in the area of the gas tank.

- Littleton, NC, USA