10.0
really awful- Crashes / Fires:
- 38 / 0
- Injuries / Deaths:
- 25 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The Jeep Cherokee in question was parked in the owner's garage. When a visitor started it, it immediately jumped into reverse and flew ata high speed out of the gargage. This caused it to cross a street, hit a retaining wall and a main waterline. The collapse of the wall made the neighbor's garage door fall off the hinges. Her car was stuck inside for over a week and she was without water until the next day. The 1995 Jeep Grand Cherokee limited was totaled. The driver sustained neck and back injuries and has been treated by a doctor.
- Scottsdale, AZ, USA
Vehicle was in park position, turned completely off on an incline and vehicle jumped out of gear into reverse. Vehicle hit a tree that did not prevent vehicle from stopping and continued to hit another tree.
- Holmdel, NJ, USA
While the engine was running I put the transmission in park and let the automobile. It then started to roll backwards for several yards and crashed into a parked car with no passengers in it. There was no one else in my car. I believe that it kicked out of park into reverse. I have learned that there have been several incidents regarding the transmission in Jeep Cherokee's doing this kind of thing.
- Pismo Beach, CA, USA
While my 1995 Jeep Grand Cherokee was parked with the automatic transmission in park position and engine running, suddently the car took off on its own in reverse and crashed into a tree.
- East Lyme, CT, USA
Put Jeep into park and got out to get the mail-noticed it had started rolling backwards. Luckily, I was able to get back in and stop it from rolling further down the street, however the door caught on the mailbox and there was $2268 in damage to the body.
- Sergeant Bluff, IA, USA
Backed Jeep into garage at 2:30 P.M.. power failure at 4:30 P.M.. at 6:00 P.M. opened electric garage door by pulling release cord. Pulled Jeep out of garage front first. To close garage door, put Jeep in park, left driver side door open and went back into garage to pull release cord. Looked up, for some reason, and Jeep was backing into garage on its own. Jumped out of the way, hitting my face on car and twisting my back. Jeep's door caught on garage frame and finally stopped vehicle. Jeep door nearly torn off. Called Jeep and investigator came out to do tests on car the next day. Said the computer inside car would show if the car had acted on its own. Investigator said tests showed everything to be ok. Everything may show ok now, but that doesn't change the fact that it changed gears on its own. I didn't give myself a black eye! how do I proceed?
- Jackson, MI, USA
The transmission slips out of gear while sitting in drive. Though it has not caused any accidents because my foot is on the brake. The transmission also does not want to change gears while driving. The driver has to punch the gas and let the engine reach about 4 rpms before it will go to the next gear. Taken to several transmission places and no one can figure out why this is happening. This problem has occurred since I bought the vehicle with about 60000 miles. I spoke with previous owner and it did the same thing. It has continuously gotten worse. I saw the special on tv and that is when I decided to proceed with my complaint.
- Cottondale, AL, USA
While my 1995 Jeep Grand Cherokee was parked with the automatic transmission in park position and engine running, suddently the car took off on its own in reverse and crashed into a tree.
- East Lyme, CT, USA
Put Jeep into park and got out to get the mail-noticed it had started rolling backwards. Luckily, I was able to get back in and stop it from rolling further down the street, however the door caught on the mailbox and there was $2268 in damage to the body.
- Sergeant Bluff, IA, USA
Backed Jeep into garage at 2:30 P.M.. power failure at 4:30 P.M.. at 6:00 P.M. opened electric garage door by pulling release cord. Pulled Jeep out of garage front first. To close garage door, put Jeep in park, left driver side door open and went back into garage to pull release cord. Looked up, for some reason, and Jeep was backing into garage on its own. Jumped out of the way, hitting my face on car and twisting my back. Jeep's door caught on garage frame and finally stopped vehicle. Jeep door nearly torn off. Called Jeep and investigator came out to do tests on car the next day. Said the computer inside car would show if the car had acted on its own. Investigator said tests showed everything to be ok. Everything may show ok now, but that doesn't change the fact that it changed gears on its own. I didn't give myself a black eye! how do I proceed?
- Jackson, MI, USA
The transmission slips out of gear while sitting in drive. Though it has not caused any accidents because my foot is on the brake. The transmission also does not want to change gears while driving. The driver has to punch the gas and let the engine reach about 4 rpms before it will go to the next gear. Taken to several transmission places and no one can figure out why this is happening. This problem has occurred since I bought the vehicle with about 60000 miles. I spoke with previous owner and it did the same thing. It has continuously gotten worse. I saw the special on tv and that is when I decided to proceed with my complaint.
- Cottondale, AL, USA
Consumer was parked on an incline with emergency brake engaged when gear shifted from park to reverse. Vehicle was unresponsive when brakes were applied. No accident was reported. Dealer has been contacted.
- Duncan, OK, USA
Jeep moves out of gear when starting engine in park. Grinding sound occurs and Jeep does not start.
- Fairfax, VA, USA
Transmission slipping into reverse when vehicle in "park" with engine running. Two incidents. First when reversing out of garage - no damage. Second when parked in post office parking lot. Unattended vehicle, no driver and no pasengers, reversed across lot and into mailboxes. Damaged mailbox, no personal injury. Driver's door was open and I was able to reach in and push gearlever into "park" as vehicle hit mailboxes.
- Boylston, MA, USA
Vehicle in car wash when it started to suddenly came out backwards, and was picking up speed. Was not able to get in vehicle to stop it. Had a lot of torque behind it. Vehicle hit a wall next to car wash. Apparently vehicle jumped out of park into reverse.
- Warnersville, PA, USA
My transmission has come out of "park" more than once while idling. Once, I bumped into another car at a parking lot.
- Lacey, WA, USA
Put car into park and opened front driver door. The car slipped into reverse and the door and front fender were damaged when they hit a steel post. On the other two occassions I was able to apply the brake before any damage or injury.
- Newbury, MA, USA
The vehicle was briefly left in park with engine running and driver's side door open. The transmission slipped into reverse, resulting in a collision between the vehicle and a building which was used as a MINIstore at a gas station. This was reported to my insurance compant (geico) at that time. My expenses include replaceing the driver's side door, bodywork to the Jeep, and increased insurance premium.
- Redlands, CA, USA
When sitting at a stop sign or light when I apply gas the vehicle hesitates then jumps into gear and lurches forward. I have had the transmission serviced(new fluid, filer, etc) 3 times and the jumping into gear will stop for approximately 20,000 miles and then it will start again.
- Dexter, KY, USA
- Sunland, CA, USA