10.0

really awful
Crashes / Fires:
38 / 0
Injuries / Deaths:
25 / 0
Average Mileage:
0 miles

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« Read the previous 20 complaints

problem #36

Aug 032001

(reported on)

Grand Cherokee

  • miles
In regards to your ongoing investigation into the automatic transmission shifting from park to reverse when ideling, this has happened to me twice since I have owned this vehicle, approx. 4 months. The first time, when parked on my level driveway, the second, when sitting in a mcdonald's drive-thru line, also level. No one was injured and no damage from hitting other objects, but it scared the crap out of me. Now, I put the emergency brake on when I idle in park for long periods. I called a Jeep dealer about it, and they said "I wasn't paying attention". please do something about this, I don't want to see anyone get hurt or killed.

- Ennis, TX, USA

problem #35

Sep 042000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was in park position, idling, when it jumped into reverse position and ran over a friend who was taking a night deposit for a business. The body of the vehicle was not damaged as the vehicle stopped against a curb in the bank parking lot and occurred around midnight when no others were in the parking lot. She was taken to northeast Georgia medical center where she was treated for related injuries on another date as well. She was then seen by dr. Rios who was the workman's comp. Doctor. She has been released from his care but still suffers from neck problems and anxiety about it happening again. We would like to have the transmission repaired so we can eliminate that fear. We were not at all sure why this happened, but when we saw info on a possible recall on the internet that described exactly what happened, we felt it necessary to report our incident.

- Gainesville, GA, USA

problem #34

Jul 171998

Grand Cherokee 4WD

  • Manual transmission
  • miles
Automatic transmission popped out of drive into reverse while traveling at 60 miles per hour.

- Orchard Park, NY, USA

problem #33

Aug 032001

(reported on)

Grand Cherokee

  • miles
Vehicle was in park position at a gas station when the it took off in reverse. Driver jumped in vehicle, and applied brakes. Dealer has not seen vehicle.

- Lenoir, NC, USA

problem #32

Aug 032001

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle was parked in garage and suddenly took off into reverse, causing drivers side door to be torn off. Dealer has seen vehicle and could not find a problem.

- Yorba Linda, CA, USA

problem #31

May 102001

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was parked with engine running, emergency brake not applied. Vehicle suddenly went backward and hit another vehicle.

- Glenwood, MD, USA

problem #30

Aug 031999

Grand Cherokee

  • Automatic transmission
  • miles
While car was idling in park, vehicle jumped out of park into reverse, rolled back and hit a parked car. Consumer has yet to contact the dealer.

- Irmo, NC, USA

problem #29

Jun 072001

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle was parked with engine running, emergency brake not applied, and vehicle suddenly went backward. Came to a stop, when it hit another vehicle. Damage unknown.

- Potter Valley, CA, USA

problem #28

Dec 201994

Grand Cherokee 4WD

  • miles
I have provided the details, due to a news article that I have just read, that the NHTSA is investigating a possible defect with the 1995 model of the Jeep Grand Cherokee inadvertently going into reverse. On the morning of 12/20/1994 @ 5.30 am it was very cold, and I drove my Jeep out of the garage, put it into park, and got out of my Jeep to close the garage doors, leaving my drivers door open, and after about a minute I heard the Jeep's engine tone change, looked up to see the Jeep reversing back, I just managed to get out of the way, and the Jeep came back into the garage, removing the open drivers door. I reached in as it was moving and turned the ignition off. I knew the vehicle had a problem, and it was looked at by both the dealer and the manufacturer, who refused to repair under warranty. Although today I no longer own the vehicle, the dealer has all the complaint details. About 1 year later, the same problem happened again in a car park with the same vehicle. My wife and I pulled into a car parking bay, put the vehicle into park, left the engine running whilest we sat in the car and talked, suddenly after about 30 secs the Jeep started to move back. Again I quickly turned the ignition off. Again I complained to the dealer, who remembered the same problem earlier, but stated that Jeep had not issued any recall if there was an problem, so once again they just past it off as misoperation on my part. I would be extremely pleased to support the NHTSA with any further help/info, due to my experience, I know a real defect exists with this model/year of Jeep.

- Waterford, VA, USA

problem #27

Jul 142001

(reported on)

Grand Cherokee

  • miles
Car went into reverse hitting another car.

- Fairburn, GA, USA

problem #26

May 082001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer stopped to close a gate. Getting out of vehicle, and shift gear went into reverse. Door knocked consumer down. As consumer was getting out of way left front wheel ran over consumer's left leg. Dealer never heard of problem at the time. Manufacturer was to get in touch with consumer, but no contact has been in made.

- La Grande, OR, USA

problem #25

May 172001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
PE 01 021/roll away in park: While parked and idling in driveway vehicle inadvertently jumped out of gear into reverse and rolled into a tree. Dealer/manufacturer were notified

- Ludington, MI, USA

problem #24

Jul 012001

Grand Cherokee

  • Automatic transmission
  • miles
After consumer backed out of the driveway and got out to drop off some mail; the vehicle was left on and then the vehicle went into reverse and was going backwards until it ran into a pile of dirt. Has not contacted dealer.

- Anchorage, AK, USA

problem #23

Jun 012001

Grand Cherokee 4WD

  • miles
My husband had started the car and was sitting in the drivers seat. I was putting the baby in the car seat and had problems tightening the car seat. He came out to help me with the car seat, then the car began to back up. He quickly jumped back in to stop the car, however it had already hit the pole with the door and cracked the passenger mirror. He insisted he had it in park. I assumed he was at fault, however after hearing the reports, I believe it is possible that the car jumped out of park while idling.

- San Francisco, CA, USA

problem #22

Oct 202000

Grand Cherokee 4WD

  • miles
My Jeep rolled into reverse when I had it parked. I jumped into it and put it back into park. I just hurt my arm- not serious. However, I had to have the transmission rebuilt as it slipped a lot and failed around 58,000K.

- Wheaton, IL, USA

problem #21

Oct 192000

Grand Cherokee 4WD

  • miles
I was washing my Jeep in my drive way, when it just started rolling towards me. Scared the hell out of me, and when I check inside my gear was in reverse. I didn't hit, almost, but no damage. Just want to make sure it doesnt' happen ever again.

- Phoenix, AZ, USA

problem #20

Aug 012000

Grand Cherokee

  • miles
There were two incidents: One in August of 2000 and one in February of 2001. Both times the car was idling in park and went into reverse without a driver in the car and caused a near accident. In the second incident, our one-year-old son was in his car seat in the car. We are very worried about this problem and would like it fixed. Thank you.

- Los Angeles, CA, USA

problem #19

Jul 122001

(reported on)

Grand Cherokee

  • Automatic transmission
  • miles
Vehicle had been parked. Transmission slipped out of park into reverse and rolled backwards. Had not taken to dealership to have mechanic check.

- Rainyville, KY, USA

problem #18

May 152000

Grand Cherokee

  • miles
PE 01 021/roll away in park: While parked and idling in driveway vehicle inadvertently jumped out of gear into reverse, and rolled into a neighbor's yard. Dealer/ manufacturer were not notified. Feel free to provide any further information.

- Bend, OR, USA

problem #17

Jan 052000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Intermittently vehicle will shift suddenly and unexpectedly from park to reverse while idling. Dealer has replaced transmission at the owner's expense. Consumer contacted Chrysler customer center line and had his claim denied.

- Mathews, NC, USA

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