10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 62,236 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In December 1996 I was ran over by my Jeep Grand Cherokee in my driveway after it jumped back into gear from park. I reported this issue immediately to the anchorage Alaska dealer who had to fix the drivers door that had been destroyed in the event and he stated there was not a problem with the gearshift. I had also reported the issue here on the NHTSA web site in January of 1997. I was taken to the air force hospital emergency room at elemendorf afb Alaska and I believe submitted that information at that time. So this recent problem with an actor being killed by his Jeep is not a new issue. There was something wrong with the drive train as far back as 1996. When I was ran over my Jeep was in park running in my garage. It drug me backward into the driveway where I slipped on the ice fell under the car and my left lower leg was ran over by the front tire. I still have complications from that incident.
- Orofino, ID, USA
The contact owns a 1996 Jeep Grand Cherokee. While parked, the vehicle rolled away independently at 5 to 10 mph. The vehicle crashed into the bounty wall. There were no injuries and a police report was not filed. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 176,000.
- Dickinson, TX, USA
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 02V053000 (power train); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Aiken, SC, USA
The contact owns a 1996 Jeep Grand Cherokee. The contact stated that while driving at a low speed, the contact noticed that the gear lever shifted out of the drive position to the neutral position. In addition, the contact stated that the rear light sensor, windshield sensor and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. However, the failure recurred. The VIN was included in NHTSA campaign numbers: 02V053000 (power train) and 13V252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
- Santa Barbara, CA, USA
I can be driving and my vehicle will just cut off in traffic. I have replaced all parts under the hood with the acception of the motor and transmission.
- Newnan, GA, USA
At high and low speeds, and when stopped without any warning my 1996 Grand Cherokee will die and immediately steering is lost. This is totally frightening and life-threatening. The car will start immediately to get out of roadways. I've spent days researching this situation on-line and it is outrageous that there is no recall, there are years of complaints about this situation. I called Jeep today at 1-877-426-5337 and was told the phone number of a Jeep dealer, along with sincere apologies that there is no recall for this problem. The solution may be that 2 screws associated with the PCM are too long. People have spent thousands and thousands of dollars fixing everything on these Jeep but nothing has worked. I respectfully demand to know why there is no recall, this is a public safety issue!!!!! thank you for your prompt reply. Lives depend on it. This is a life-endangering situation - mine and others. There needs to be a recall now.
- Sacramento, CA, USA
Engine suddenly cut off while driving, power brakes and steering were immediately lost, although lights and gages remained operational. Battery and grounds tested fine. Cap, rotor and plugs are all new, wires and coil test fine, and vehicle has new mopar crank position and throttle position sensors. Research on Jeep technical sites finds identical problems being traced to failure of power control module PCM, sometimes also referred to as engine control module (ECM).
- Louisville, KY, USA
Second gear is slipping. Some of the seals are leaking. One of the gears are stripped.
- Tuckahoe, NY, USA
At various speeds the transmission would start to slip. This caused the vehicle to accelerate to a higher speed than the required speed.
- Apex, NC, USA
Speedometer is not working at all. Contacted dealer.
- Providence, UT, USA
Consumer stated the speedometer is not registering correctly. When shut vehicle down and start back up speedometer changes readings. This also happens when driving. Nlm
- Pittsburgh, PA, USA
Odometer has been rolled back.
- Katy, TX, USA
Vehicle jumps into neutral while stopped at lights and stop signs. Driver has to tap the gas pedal to engage the transmission.
- Edmond, OK, USA
- Clayton, IL, USA