6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,282 miles

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problem #49

Nov 212004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 121,000 miles
Just over a year ago, my 1996 Jeep Grand Cherokee Laredo encountered a defective fuel pump. As I was in the process of procuring a replacement pump, a friend told me to check for recalls/tsb's on it as he had experienced many fuel pump problems with these. There were, I believe two tsb's involving my vehicle so I called Chrysler. They told me to take the vehicle to the dealership to determine if the problem was the pump. I told her I had already done that. She told me that they had to determine it and if it was the pump, Chrysler would cover the repair. I had it towed to Chrysler ($65) and they indeed found it was a defective fuel pump and replaced it and I was charged over $600 for the repair. After the fact, Chrysler declined to pay for what they promised. I had found a replacement pump that I was prepared to install myself for $163 and had Chrysler been honest and declined to cover the repair, I would have accomplished it myself for $163 and been able to go on vacation to the outer banks instead of paying almost $700 and having to cancel my vacation. I have contacted, emailed, etc many people at Chrysler to no avail. I have since learned that when you deal with Chrysler, you better get it in writing! please help if you can!.

- Chesterfield, VA, USA

problem #48

Dec 022002

Grand Cherokee 6-cyl

  • 75,950 miles
The gas tank is made of plastic which clogs the fuel pumps. Consumer states the vehicle has left her stranded three times. Consumer contacted the dealer. Consumer was told the that it was the gas she was using.

- Harpers Ferry, WV, USA

problem #47

Aug 102000

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 65,942 miles
I have a 1996 Jeep Grand Cherokee Laredo 4X4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. The vehicle is in need of another fuel pump module. The dealers have difficulty in replicating the condition. The fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. I have heard the same complaint from numerous other Grand Cherokee owners. I would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. All receipt copies of work performed concerning this matter are intact.

- Litchfield Park, AZ, USA

problem #46

Dec 122003

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 58,000 miles
On December 12, 2003, for the second time in three years, the fuel pump on our Jeep failed. In discussing the failure with two different mechanics and then with our local Jeep dealer, I was advised that Jeep had determined that the gas tank for this vehicle is subject to corrosion whereby minute particles float in the tank and can travel into the fuel pump (the filter that Jeep puts in these cars is not designed to trap these small particles) causing the fuel pump to freeze. I was advised by the Jeep dealership that a tsb was issued in 1997 regarding this failure (I believe it is tsb 140697). I note that there are at least 42 reports of similar problems on your website. This is a safety problem that Jeep has refused to acknowledge or take any responsibility for.

- Fairfax, VA, USA

problem #45

Sep 222003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 65,942 miles
I have a 1996 Jeep Grand Cherokee Laredo 4X4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. The vehicle is in need of another fuel pump module. The dealers have difficulty in replicating the condition. The fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. I have heard the same complaint from numerous other Grand Cherokee owners. I would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. All receipt copies of work performed concerning this matter are intact.

- Litchfield Park, AZ, USA

problem #44

Mar 172003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
Three fuel pumps have failed in three years. We hear the paint chips in the fuel tank and causes clogs the fuel pump and ruins them ($875 for each fuel pump).

- Clayton , NJ, USA

problem #43

Feb 072003

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 68,000 miles
I own a 1996 grand Jeep Cherokee, have went though 4 fuel pumps in 4 months, now they say its a defect in the gas tank, its erroding inside which causes the fuel pump to sieize up, I now have to replace the gas tank at the cost of 402.00.I have been standed, and now am concerned what if I'm in a accident(rear end) if my tank is erroding isn't they a bigger chance of it exploding" I feel that daimler should replace the defected gas tanks, I know just in my area there are at least 4 other with the same problem.how many of us are riding around with defected gas tanks"

- Wolcott, NY, USA

problem #42

Jul 011998

Grand Cherokee

  • miles
Consumer is having problems with the fuel pump. She stated that there is a real strong gas smell. Dealer was contacted and stated that the fuel pump is defective. They also said that this has happened three times.

- Philadelphia, PA, USA

problem #41

Nov 262002

Grand Cherokee

  • miles
Consumer stated that while driving at any speed and without warning the fuel pump failed. Dealer notified.

- Glasstonbury, CT, USA

problem #40

Nov 122002

Grand Cherokee

  • miles
Moisture and bacteria gets into the fuel pump lines which causes the fuel to clog up the lines and damage the fuel pump. This result in the vehicle cutting of will driving.

- Tioga, PA, USA

problem #39

Apr 252001

Grand Cherokee

  • miles
Technician informed consumer that wire on fuel pump melted down. It could have started a fire within fuel pump. Dealer contacted. Feel free to provide any further information.

- Coatesville, PA, USA

problem #38

Mar 012002

Grand Cherokee

  • miles
When adding gas pump does not stop where it should, gas keeps leaking out all over the road. Consumer states this is very unsafe. Dealer has been contacted.

- Los Angelos, CA, USA

problem #37

Jan 072002

Grand Cherokee

  • miles
Upon starting vehicle will not start. Consumer took vehicle to a ceritified mechanic, and he stated that it was fuel pump.

- Mckenney, TX, USA

problem #36

Jan 312002

Grand Cherokee 4WD

  • miles
Fuel pump fails due to faulty fuel tank. Jeep dealer admits faulty tanks in '96 Grand Cherokee, yet there is no recall. Expensive and dangerous problem since the car simply shuts down and becomes inoperable. Please investigate and enforce a recall on Chrysler. There are numerous complaints!

- Reston, VA, USA

problem #35

Jan 312002

Grand Cherokee 4WD

  • miles
Fuel pump fails due to faulty fuel tank. Jeep dealer admits faulty tanks in '96 Grand Cherokee, yet there is no recall. Expensive and dangerous problem since the car simply shuts down and becomes inoperable. Please investigate and enforce a recall on Chrysler. There are numerous complaints!

- Reston, VA, USA

problem #34

Feb 012001

Grand Cherokee 4WD

  • miles
I was stranded due to fuel pump failure. Dealer said this is due to faulty manufacture of fuel tanks in 1996 Jeep Grand Cherokee and I must replace fuel pump and tank. Dealer will not cover my $1,200. Expense plus towing costs. I have been without my car for 1 week so far...it is estimated to be another two weeks until the fuel tank arrives from back order. Apparently it is on back order because the part has to be replaced for so many others. Chrysler does not want to issue a recall because it is costly, but it is the right thing to do. A recall needs to be issued. Faulty manufacture should be covered by the manufacturer.

- Reston, VA, USA

problem #33

Sep 232001

Grand Cherokee

  • miles
When trying to start vehicle it would not start. Took vehicle to dealer, and dealer indicated it needed a fuel pump. Please add VIN.

- Durham, NC, USA

problem #32

Dec 242001

Grand Cherokee 4WD

  • miles
Fuel pump continues to fail without warning or indications.

- Charlottesville, VA, USA

problem #31

Dec 262001

(reported on)

Grand Cherokee

  • miles
Have installed two fuel pumps within a two month interval. Being told by dealership repair that it could be faulty pumps or corrosive fuel tank.

- Birmingham, AL, USA

problem #30

Dec 012001

Grand Cherokee 4WD

  • miles
Fuel pump/gas tank/computer all need to be replaced as a result of deterioration of the gas tank lining. Fuel pump overheated, causing computer to malfunction and eventually break. How many people does it take to lose a ton of money because of a defective product that could be dangerous while driving to issue a recall.

- Warrington, PA, USA

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