10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 13,571 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I bought this Grand Cherokee from san jose Dodge as a lease-back vehicle with 27,000 miles on it. At 51 mph, the right front tire vibrated severely, especially when entering a left curve; however at this speed the vibration is always noticeable. The vehicle also pulls to the right at all times. I took the vehicle back to san jose Dodge, where I purchased it, and they replaced the steering dampener. This did not solve the problem. I had new tires placed on the vehicle in mid 2000, and had the front end aligned. This minimized the vibration, but it was still noticeable. As the tires have worn down, the vibration has gotten worse. I've since relocated to Connecticut. I took the vehicle to capitol Chrysler Dodge Jeep and asked them to check the front end for this problem. The technician, joseph E. paradis, says that the tires are "out of round". I've had two sets of tires on this vehicle, and the problem is only in the front right side. I think there is a mechanical defect that neither dealer is either admitting to, or knowledgable about.
- Willimantic, CT, USA
I was driving on a rural road at about 50 mph when the car began shaking and the steering wheel jerked back and forth. The shaking became very violent and the wheel began traveling back and forth a good 12 - 14 inches. The car was bouncing up and down and shaking I tried to apply the brakes but the shaking was too rough and I lost control of the steering wheel. The car was all over the road and began going toward the right side and then went off the road. The shaking stopped and we rolled to a stop. If we had been in traffic I would have hit someone and if I were on the freeway the car would have rolled ! this happened suddenly. I take my Jeep in for all reguler and scheduled maintenance. I didn't have any warning the part was going to break and at the ted miles Jeep dealer where I take the car for service they said there is about a 10% failure on this part but they had not actually had one break suddenly before! I could have lost my life and others could have been injured. The shaking was so violent that the seams on the radiator were split and I had to buy a new radiator also. Since the shear force was so great I am left wondering if other parts of the front end and car in general are somehow damaged or weakened. I contacted Chrysler-damion Corp. And they took the report on July 27th. I have medical injuries as a result of trying to control the steering wheel and being shook back and forth. I hope this gets addressed as a recal issue because they know it is a proplem but have done nothing about it!!!
- Atascadero, CA, USA
There is an uncontrollable vibration at 45mph and higher. Dealer has replaced the struts; however, vehicle still vibrates at highway speeds.
- Ballston Lake, NY, USA
Vehicle experienced problems with pulling which caused the tires to wear prematurely.
- Detroit, MI, USA
Spindle and ball joints on the driver side are very loose and about to break which may cause loss of vehicle control and crash.
- Montgomery, TX, USA
On August 28, 1999, while driving, the steering wheel and front tires began shaking violently, the vehicle went out of control and jumpbed the curb on the highway, there was no damage done to the vehicle, however the driver who is pregnant experienced cramping in the stomach and was ordered by her doctor to spend the weekend in bed. The dealer stated that the steering gear was worn, the center link needed repair, and that both tie rods needed replaced. On October 9, 1999, the vehicle hit a sink hole causing it to shake violently and for the front end to wobble, the vehicle hit a guardrail and damage was done to the vechile. The cruise control didn't work properly. The airbag light was illuminated.
- Atascadio, CA, USA
On several occasions the front suspension experienced failure, resulting in extreme vibration & loss of control.
- Sparta, NJ, USA
Alignment can not be maintained, causing wear of tires, vibration and hard shifting.
- Masier, OR, USA
Vehicle pulls to the right while driving.
- Huntington Beach, CA, USA
Front end misaligned/pulls to the right.
- Iselin, NJ, USA
There is a noise in the front of the truck and the exhaust, after driving for ten min there is a burning smell, putting into reverse there is a noise.
- Clinton Township, MI, USA
When driving at highway speed the vehicle shakes and the check engine light comes on and the vehicle cuts off.
- Ridgewood , NJ, USA
While driving, vehicle pulls to the right.
- Dixon, IL, USA
- Gilbert, SC, USA