10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
62,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Feb 072005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 215,000 miles
Recall campaign 02V053000, consumer left the vehicle in the driveway, went into the house, and the vehicle rolled down the driveway, and struck a tree, damaging the right rear tail light/ lift rear door, and bumper. Consumer did not remember receiving recall for inadvertent movement. The vehicle does not hold it's position when placed in park. The manufacturer agreed to perform the recall but refused to provide any assistance for the body damage because they claimed the consumer neglected to have the recall work performed.

- North Stonington, CT, USA

problem #7

Oct 212004

Grand Cherokee 4WD

  • Automatic transmission
  • 84,000 miles
After placing the vehicle into the driveway, removing the children, consumer noticed that vehicle going down the hill and rammed into another vehicle. NHTSA recall 02V053000. Consumer moved and never received recall notice.

- Pottsville, PA, USA

problem #6

Sep 072004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
Certain sport utility vehicles, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable. This recall letter was received on 2003 and failed. The consumer crashed into the rear of another vehicle.

- Albert Lea, MN, USA

problem #5

Aug 232004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 143,000 miles
The vehicle jumped out of gear, striking another vehicle and a mail box. After receiving a recall for the existing condition. The manufacturer inspected the vehicle and stated that the brake line was worn. Recall# 02V053000.

- Albert Lea, MN, USA

problem #4

Oct 122003

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Vehicle roll back while car was in parked gear. After exiting the vehicle, it rolled backwards striking a tree. The consumer stated there was a recall regarding the issue.

- Yelm, WA, USA

problem #3

Sep 232003

(reported on)

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles
The consumer called about transmission:lever and linkage: Floor shift recall problems. The consumer received a recall notice to update the floor shift. The dealer was contacted and stated that vehicle was taken into the dealer and the part was replaced, but the floor shift did not feel right after the recall repairs were performed. The manufacturer was contacted, who contacted the dealer and the dealer again stated that this was the way it felt after the transmission floor shift had been replaced.

- Salmon, ID, USA

problem #2

Feb 202003

Grand Cherokee

  • 60,000 miles
The vehicle was in park, when all of a sudden it jumped out of gear into reverse, which resulted in an accident. Consumer was informed there was a recall regarding the issue, however consumer was never notified. Recall number 02 V 053 000.

- Dunn Loring, VA, USA

problem #1

May 291996

Grand Cherokee

  • miles
After sitting for awhile gear shift did not move, owner saw vehicle roll down hill backwards, crossing street hitting another vehicle.

- Phoenix, AZ, USA