10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 97,718 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a certified pre-owned 1997 Jeep Grand Cherokee from lansdale Chrysler Jeep in October of 2002. Within 1 week, the ABS light came on and I took it back to the dealer. They explained to me that the ABS unit had failed and would have to be replaced at a cost of over $1,000 dollars. I submitted a hand written complaint to them that the car was "certified" and nothing should fail within a week. The ABS was replaced without charge to me. Three years later the ABS unit has failed again! estimate charge for repair is $1,200 dollars. My research on the internet shows this to be a common problem from 1993-1998 Grand Cherokee's. the following website: Autos.msn.com cites this as a common problem for the ABS unit to fail. The dealer told me the ABS unit was out of warranty. How does a $1,000 part fail twice"!"
- Lansdale, PA, USA
1997 Jeep Cherokee, which was part of gas tank recall in 1998 for failure of float in the gas tank, ran out of gas again on freeway, without any notice. Appears that the lifespan of the float replacement could now be over.
- San Francisco, CA, USA
- Fresno, CA, USA