10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
124,837 miles

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problem #33

Jan 012016

Grand Cherokee

  • 188,000 miles
I purchased this vehicle and noticed the fuel gauge was fluctuating excessively so I check if there were any recalls for this vehicle. When entering vehicles VIN # it states 0 opened recalls for this vehicle, not sure if it was previously repaired. Please help me resolve this issue. Electrical issues were with rear drivers side window constantly gows down on its on every time I started the ignition. Please help. Thank you

- Fresno, CA, USA

problem #32

Aug 122011

Grand Cherokee

  • 120,000 miles
ECM has a fault circuit board per dealer and needs replacing. Causes completer power failure and engine will quit running, all electrical goes out -- no lights at night or emergency flashers -- and power brakes fail to work. This happens at any time, stopped or on the road.

- Lake Havasu City, AZ, USA

problem #31

Feb 072018

Grand Cherokee

  • 260,000 miles
Wiring harness lost connection to ground for the PCM. Ground would not allow fuel pump to work properly without major work to the wiring harness.

- Roy, UT, USA

problem #30

Mar 042017

Grand Cherokee

  • 10 miles
Engine stalls when driving the vehicle

- Oxnard, CA, USA

problem #29

Dec 142016

Grand Cherokee

  • 122,000 miles
The engine control module shorts out and causes an onset of problems from wrong air/fuel ratio to shutting off car power while in drive and/or stationary. The vehicle shut off on me going down the highway at a constant speed, then suddenly I was unable to accelerate and was nearly hit by an 18-wheeler. This short in the ECM even caused backfire in my muffler and flooded muffler with gas. I have become aware of this on many Jeep from 1993-1997. Was this a recall at one point? also, the vehicle information center does not work, this also is common. Additionally, the evap canister fittings have just deteriorated, causing the hoses to not get a secure connection and improper emissions.

- Denton, TX, USA

problem #28

Feb 022016

Grand Cherokee

  • 247,000 miles
Engine stall/shut off on a highway at 70 miles/hr in center lane of a five lane interstate highway with plenty of gas in the tank. Has happened three times on different days. I'm original owner. Heavy failure analysis done. Allege that Jeep cut corners that risk driver safety. They used and may still be using cheap chinese microprocessor chips in their program control modules (PCM). Fred bailey fatal accident is telling. His Jeep shut down on a bridge. Plenty of gas in the tank. Tractor trailer plows into the back of this Jeep (like mine). The gas tank explodes and he dies. www.dyingjeep.com shows a Jeep video actually doing the stall/die routine. www.Jeep forum.com has literally thousands on posts/threads by angry and frustrated owner who have even much newer Jeep that do the same thing. I paid a lot of money to keep my Jeep in working condition. It is worth about $3,000 if it was reliable. I did the fuel tank recall. Brought in the Jeep. It already had a tow package installed. They keep the Jeep for hours. Likely did nothing to it under the recall. Didn't give me $100 gift card. Edmonds value of my car with 247,000 miles on the odometer is less than $1,000. Even if I got the extra $1,000 recall credit, it means I have to buy another low quality vehicle from a brand I do not trust. In short, Jeep needs to make new program control modules available again and at affordable cost. They owe safety to all Jeep owners. Shame on them and good on you for fining them $105 million. There is potential cause to fine them even more for not addressing this stall/die issue. The stall leads to the rear end collision as we can easily deduce from the fred bailey event. No time to react to the stall... then boom. I believe Jeep has hidden information about these events from you. The problem is no secret to owners from 1992 on.

- Duluth, GA, USA

problem #27

Feb 042002

Grand Cherokee

  • miles
The contact owns a 1997 Jeep Grand Cherokee. While driving at various speeds, the vehicle suddenly stalled. The contact mentioned that the vehicle would have to be given some time before it could restart. The failure recurred intermittently. The vehicle was taken to dealer where it was diagnosed but the failure caused was unknown. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Vicco, KY, USA

problem #26

Apr 042014

Grand Cherokee

  • 200,000 miles
The contact owns a 1997 Jeep Grand Cherokee. While traveling approximately 50 mph, there was a violent shaking and vibration that was progressing in the front of the vehicle without warning. The vehicle was taken to a repair shop who replaced the front ball joints and the failure recurred with extreme wobbling and the front suspension was unstable. The contact stated that the vehicle stalled several and then the contact was able to restart the engine. The contact stated that a technician drove the vehicle and indicated that there was an extreme case of wobbling and that the vehicle was not safe to drive and needed to be further diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

- Mount Airy, NC, USA

problem #25

Jun 102015

Grand Cherokee

  • 287,000 miles
I was driving my Jeep to work all of a sudden it bucked and backed fired 2 times and then completely shut down no steering but was able to get to side of road restarted got it back home this has happened many times cant count how many times, I have had it towed home 4 times this year because of this problem and couldnt restart sometimes it bucks and feels like its going to shut down but restarts by its self without turning key this happens at any speed changed tps, crank sensor, starter, fuel pump, pick up coil, distributor cap and rotor plugs and wire, alternator now inside dash lights are starting to flash dim and bright. I bought it 2009 used with a little over 100,000 miles ran great but the last couple years been having trouble with this situation every time I change things it will work for awhile and then starts to act up again.

- Atlantic Beach , FL, USA

problem #24

Oct 012014

Grand Cherokee

  • 230,000 miles
My Jeep Grand Cherokee has been sputtering, stalling when stopped and when driving, backfires blown apart 2 mufflers. It will not show a check light or give an error code when hooked up to a computer. Have researched online and found several people with same issue. Have done as they have and replaced nearly every sensor. Have yet to replace PCM/ECM. Don't know if this will fix due to some online have and still having the same issue. Like the people online I have taken it to different mechanics, none of which could duplicate or find a problem. Surprised with as many people having this issue Jeep hasn't resolved this. I think dealerships are aware of this issue because some people online have traded their Jeep in and gotten very little towards trade-in.

- Monett, MO, USA

problem #23

Feb 102015

Grand Cherokee

  • 52,767 miles
1997 Jeep Grand Cherokee. Consumer writes in regards to power steering and brake failure while driving. Consumer states " vehicle should be included in ignition switch recall". the consumer stated as she was masking a turn, the vehicle suddenly stopped. There was no power steering and no brakes. She waited a minute and used the key to re-start the vehicle. On Feb 27th, the vehicle stalled again. The consumer to the vehicle to her mechanic. However, he was unable to find a problem.

- Columbus, OH, USA

problem #22

Feb 032015

Grand Cherokee

  • 150,000 miles
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was able to restart and resumed to normal. The vehicle was taken to an independent mechanic, who diagnosed that the ignition coil failed. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 150,000.

- Millbury, MA, USA

problem #21

Aug 152000

Grand Cherokee 4WD 6-cyl

  • 46,822 miles
The dash headlight switch keeps going out. It has been replaced 4 times. The lights will flicker and than go out.

- Columbus, OH, USA

problem #20

Oct 132014

Grand Cherokee

  • miles
The contact owns a 1997 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V438000 (electrical system). The contact stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure.

- Springfield, PA, USA

problem #19

Jul 012010

Grand Cherokee

  • 50,000 miles
The contact owns a 1997 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled without warning. The failure occurred on numerous occasions. The dealer repaired the computer, but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Los Angeles, CA, USA

problem #18

Jul 132014

Grand Cherokee 6-cyl

  • miles
Just having problems with shifting and electrical.

- Riverdale, MI, USA

problem #17

May 062011

Grand Cherokee

  • 90,000 miles
The contact owns a 1997 Jeep Grand Cherokee. The contact stated that the vehicle would sporadically and independently start. In addition, the vehicle surged and proceeded to increase acceleration while the brake pedal was being depressed. In order to stop the vehicle, the contact crashed and slid the driver's side of the vehicle into a truck. There were no injuries and a police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 90,000.

- Fontana , CA, USA

problem #16

Sep 222013

Grand Cherokee

  • 265,000 miles
Vehicle stalled, backfired, shows that I have more gas in vehicle than I have. Getting harder to restart. Stalls in traffic. Why haven't the government recall these vehicles.I read so many of same complaints and nothing seems to be done. These vehicles are unsafe!!!!!!!!!!!!!

- Savannah, GA, USA

problem #15

May 092012

Grand Cherokee 6-cyl

  • 147,050 miles
My vehicle tolled to armory garage, because at that time, insurance had to keep sending someone to come and restart the vehicle. Or it will start but then turn around and stall later. After paying $1300 plus to armory garage, they only charged me for diagnosis and fixing problems with a battery being overdrawn. They claim to have replaced the BCM computer. However, after paying all that money I still have problems with my vehicle. I have replaced, starter, alternator, battery, computer module with armory garage, ignition coil fixed. All I keep getting is that the emissions is the problem because it states big and small leak. However, even today it has not been fixed. I have spent closed to over $3500 on my vehicle to get it running and it still stalls after all the above have been replaced. P0442, P0455, P0351, are the last codes to the vehicle. However, an evap purse solenoid has been fixed as well. All this money and still have problems with the vehicle stalling and running but turns off right in the middle of driving.

- Rensselaer, NY, USA

problem #14

Oct 292010

Grand Cherokee 6-cyl

  • 164,577 miles
Driving at steady 35 mph engine started to stutter, lost power and stalled unexpectedly. Took a few times cranking to restart, finally started. This has occurred intermittently with no warning or dash indicator like check engine light coming on. Numerous repair attempts and thousands spent since, problem still occurs now average of twice weekly. Occurs at different speeds, temperatures and conditions. Have found online reference to many similar stalling problems for people around us. Dealer said there is no recall or bulletins that would help fix, very hard to diagnose. Finally found that if jiggle wire connector to engine E.C.U. could make engine stall. E.C.U. has been replaced but website electrical engineer said the wiring pulls down on the connectors eventually fracturing the solder holding connector pins against inner connections causes this.he proved by resoldering as needed but said the wire routing and 90 degree angle to the connectors will cause recurrence.

- Yakima, WA, USA

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