3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,867 miles

About These NHTSA Complaints:

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problem #18

Nov 192008

Grand Cherokee

  • 75,000 miles
The contact owns a 1997 Jeep Grand Cherokee. While driving 60 mph the engine shut off and stalled on numerous occasions. The vehicle was taken to the dealer and it was repaired several times; however, they currently are unable to diagnose the failure. The computer in the vehicle was also repaired twice. The manufacturer was called and stated that due to the age of the vehicle they will not warranty the repairs and he should take the vehicle to an authorized dealer. The failure mileage was 75,000. The current mileage was 95,000.

- Raleigh, NC, USA

problem #17

Aug 012010

Grand Cherokee

  • 88,000 miles
The contact owns a 1997 Jeep Grand Cherokee Laredo. The contact was traveling 35 mph when he noticed that the vehicle stalled without warning. The vehicle was taken to a local mechanic where the contact was informed that the failure could not be duplicated. There were no prior warnings and the vehicle was not repaired. The current and failure mileage was 88,000.

- Lancaster, PA, USA

problem #16

Jan 192010

Grand Cherokee

  • 98,000 miles
The contact owns a 1997 Jeep Grand Cherokee Laredo. While traveling at 40 mph, the vehicle would intermittently stall without warning. The dealer replaced a computer chip yet the failure persisted. The failure mileage was 98,000 and the current mileage was 117,000.

- Payson, AZ, USA

problem #15

Dec 272009

Grand Cherokee

  • 180,000 miles
The contact owns a 1997 Jeep Grand Cherokee. She stated that upon starting the vehicle, it stalled several times before it would start. While driving at speeds over 5 mph out of her driveway, the vehicle stalled. While driving at higher speeds ranging from 35 mph and higher, the vehicle stalled without warning. The dealer was contacted and the crankshaft sensor was replaced. The failure persisted. To date, no further repairs were made to the vehicle. The failure and current mileage were 180,000.

- Ventura, CA, USA

problem #14

May 282009

Grand Cherokee

  • 136,600 miles
The contact owns a 1997 Jeep Grand Cherokee. While idling or driving at low speeds, the vehicle shuts off. A diagnostic was performed and the dealer provided the contact with a list of potential issues and parts that needed replacing. The contact stated that most of those parts were already replaced; therefore, they could not be the source of the failure. The dealer would not test drive the vehicle due to its age. The manufacturer advised her to take the vehicle to another dealer, but she would have to pay for another diagnostic. The failure mileage was 136,600.

- Virginia Beach, VA, USA

problem #13

Aug 042008

Grand Cherokee

  • 132,000 miles
The contact owns a 1997 Jeep Grand Cherokee. While driving at any speed, the vehicle suddenly shut off. The failure occurs almost everytime the vehicle is driven. The vehicle has not been diagnosed by the dealer and the contact did not notice any differences beforehand. The current mileage was 137,000 and failure mileage was 132,000.

- Irvington, NJ, USA

problem #12

May 092003

Grand Cherokee

  • miles
While driving 45 mph, the vehicle began to pull to the left, and then smoke emitted from under the hood and the vehicle had to be towed.

- Lansdowne, PA, USA

problem #11

Oct 202002

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 80,000 miles
The vehicle stalled on 3 separate occasions.

- Olathe, KS, USA

problem #10

Oct 262002

Grand Cherokee

  • miles
Consumer states that while driving at any speed and no warning the vehicle will shut off causing consumer to pull over. Dealer notified.

- Lexington, VA, USA

problem #9

Jul 052001

Grand Cherokee

  • miles
Had taken vehicle in for oil change, mechanic noticed that plastic fuel cap had belted on oil valve cover. Would need to break it to remove it. Mechanic indicated a metal cap would be needed to replace plastic cap.

- Denver, CO, USA

problem #8

Apr 032001

Grand Cherokee

  • miles
Idle pulley in engine broke and disconnected from engine while vehicle was in park. Please provide any additional information/attachments.

- Titusville, FL, USA

problem #7

Jan 282000

Grand Cherokee

  • miles
My 1997 Jeep Grand Cherokee while under warranty had to have the head gaskets replaced due to a leak, I now had to have the oil pump replaced due to failure.

- Jacksonville, FL, USA

problem #6

May 131999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
I have had the following failures: Fuel guage/ brakes (3) times/engine mount, and water pump, brought the vehicle in (5) times before they fixed the transmission, rear windshield wipers quit working, and then restarted. Also cd player died. Is this a lemon?

- Medford, MA, USA

problem #5

Aug 031999

Grand Cherokee

  • miles
While driving on highway at approx. 65 mph on a dry normal day, engine shut off, causing vehicle to lose powe, ; almost causing vehicle behined to run into consumer's vehicle bumper. Dealer inspected vehicle, and informed consumer that the bolt on engine mounts were broken. Repairs would not be covered under warranty. Can NHTSA help in this matter.

- Arcadia, CA, USA

problem #4

Aug 141998

Grand Cherokee

  • Automatic transmission
  • miles
Consumer experiencing problem with vehicle engine shuting down intermittently while driving. Also, engine check light comes on as well. Dealer notified, and has inspected & tested the vehicle, and cannot still resolve the problem.

- Petaluma, CA, USA

problem #3

Dec 121997

Grand Cherokee

  • miles
The air conditioner fails to generate cold air. Also, the pulley belts went out. Taking vehicle to dealership to check.

- Dallas, TX, USA

problem #2

Jan 301998

Grand Cherokee

  • Automatic transmission
  • miles
Damper crankshaft failed causing noise in the front end.

- Union City, NJ, USA

problem #1

Jul 081997

Grand Cherokee

  • miles
Consumer was driving approx. 45-55 mph up hill on the express way when vehicle's engine shut off in the middle of traffic.

- Denver, CO, USA