3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,000 miles

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problem #1

Nov 012006

Grand Cherokee

  • 32,000 miles
Temperature/blend air doors failed in heater, rendering defroster useless--no visibility. This is a built in defect in 1997 Jeep and occurs to nearly all of them through no fault of owner or wear and tear by Chrysler's admission. Dealer charged $1400 to repair. Chrysler paid $700 of that. This is unfair to consumer and a safety defect. Parts 24652002,5134347aa,5134343aa,5012727aa, and 50127009aa were all replaced. This fault is a hazard due to inadequate mechanism selected by manufacturer in original design. Car cannot be driven on foggy days or indeed in winter. Chrysler should reimburse customers for this repair.

- New Haven, CT, USA

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