1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
90,000 miles

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problem #1

Nov 012009

Grand Cherokee 4WD 8-cyl

  • 90,000 miles
I have a 1998 Jeep Grand Cherokee that I love. However, my factory installed sunroof leaks (and by leaks I mean it pours rain on me). I have taken it to five separate repair shops, including a Jeep dealership, and each has told me that a seal from the sunroof has broken off and it will be $600 as they have to install a new glass piece with the seal built in as that is the only way Jeep makes sunroofs now. This seal is a known defect, as admitted by the Jeep dealership. I was told by the dealership that it is such a known defect that you can only buy the glass and seal together now. I don't understand how this can be a known defect with Jeep and yet not be a recall. I cannot afford the $600 to repair what should be a simple fix, but has turned into a nightmare every time it rains, which is often since I live in Oregon. I constantly hear on Jeep commercials how Jeep prides itself in its name. I love every thing about my Jeep, except for an obvious defect that is not being addressed. Below I have found several websites discussing the leaking sunroof issue and the seal defect to show that I am not the only Jeep owner with this problem. I love my Jeep, it has been the best vehicle I have ever bought and it is often the only vehicle that can get me to my property in the winter due to the land being in the middle of nowhere with terrible roads. I was interested in buying a newer one within a couple of years until the sunroof issue happened. I find it distressing that a known defect is allowed to remain unrecalled and Jeep owners have to suffer for it. Is Jeep planning on addressing this issue or will I no longer be a Jeep owner" townhall-talk.edmunds.com/direct/view/.F0F2A28 www.myjeepcompass.com/forums/showthread.php?P=11517 www.jeepgarage.org/showthread.php"T=15716 I have also sent a copy of this email to the consumerist and safercar.gov.

- Bandon, OR, USA