10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
44,250 miles

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problem #3

Oct 102004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 66,000 miles
When adding windshield washer fluid, the hood came back down and hit me on the head. Very dangerous safety situation. According to the dealer the hood struts need to be replaced.

- Brighton, MI, USA

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problem #2

Jan 082003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 66,750 miles
The wind gust from an oncoming semi caused the hood on my 99 Jeep Grand Cherokee to pop open. The secondary latch held thankfully

- Oak Grove, KY, USA

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problem #1

Dec 242001

Grand Cherokee 4WD

  • miles
Vehicle's hood came crashing down suddenly and without any warning on my head while I was trying to check the engine oil level. Dealer's representative rather non-chalant about it. Could cause serious injuries as hood is heavy and bulky. I rarely check the oil level. Dealer's service people have lifted the hood a lot more than I have had during servicing. Is a definite safety hazard. Told to use broom handle to prop hood up like the service techs do at the dealership. There should be a fix and recall of defective parts, especially when dealer service personnel are using broom sticks to prop the hood up to prevent the sudden dropping of the hood.

- Fair Oaks, CA, USA

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