2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 58,649 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Passenger side front door would not unlock. All doors automatically lock when vehicle speed increases above approximately 15 mph. Vehicle was parked and passenger was not able to open door using door handle. After several minutes we were able to get the door to unlock and passenger was able to egress the vehicle. This could pose a serious threat to occupants that could lead to serious injury or death by delaying or preventing their exiting from the vehicle in an emergency or after an accident. This locking system failure also disables the external door operating mechanism making it impossible for someone outside the vehicle to open the affected door thereby making it more difficult for them to assist those inside the vehicle. This make, model and year vehicle has a recall that addresses loss of fuel tank integrity following a rear end collision. If the loss of fuel tank integrity resulted in a fire the failure of the door lock system to prevent occupants exiting the vehicle could result in serious injury or death.
- Port Orchard, WA, USA
Door locks not working, initial rear passenger lock making a buzzing noise followed by not opening. Now the front passenger door is buzzing and opening intermittently.
- Clinton , MD, USA
Passenger rear door lock actuator and rear latch lock actuator broken making it impossible to enter the car from those two doors.
- Greensboro, NC, USA
My 1999 Jeep Grand Cherokee limited w/42,000 miles. Yes. Not a typo. 42,000, orignal owner & "scared to death" to drive this SUV. I have alot of the already problems, that have been reported. Had to pay many, w/my own cash. This SUV schould have came in 1 color "lemon yellow". it is an accident watng to happen. The recent problem is now I have no A/C-heat or defroster. Ths is due, to failure of the automatic temp control to work. I T started 1st by intermittently working, till now not working at all, this is just 1 more, to the list, of many other problems. I don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. I can't undestand how a company can get away w/this. This new problem can cost up to $2000, if it is, like previous reported problems, happens to be the "blend doors". as a handicapped driver I drive less than 4,000 miles a year. This is the only auto I drive, thus the many, many probs have yet to raise thier head. I have read almost all complaints(too many to read) this SUV schould be a "total recall, I have never heard more complaints & problems, in my life, for any automobile. This SUV schould be studied & reseached, on "how not to build an automobile. Just read the many complaints here & on the internet. We are not making this stuff up. I don't know how they stayed in business as long as they did. We, the taxpayers, bailed them out. Who is bailing out all the owners, of this "death-trap"" if that is not absurd enuff, many problems could have been repaired, by Jeep & still can. What is the purpose, of nhsta, if not to intervene? you have all the complaints. Hundreds of them. You have them posted, yet, we taxpayers/owners safety, has been at risk ever since this SUV was driven out of the showroom. How did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? I am so frustrated. Is braking problems not a safety issue" please, help us!
- Farmingville, NY, USA
Have been going out to unlock Jeep and will not unlock. This is now happening every day where the door will not lock or unlock on the drivers side. I have heard that several other people with the same Jeep have the same problem. Now the dome lights will not go on until I close the door and then will not go out. So I am forced to drive with them on and the door unlocked. I don't feel very safe in this anymore.
- Waukesha, WI, USA
I have a 1999 Jeep Grand Cherokee limited. I have had the vehicle since it had 29,000 miles and it now has approx. 81,000. I have replaced three of the five locking mechanisms on the vehicle and now have two more that need replacing. This is not acceptable. The door locks allow for me to open the corresponding door or rear hatch sometimes but most of the time do not allow me to open the door or rear tailgate at all. When the rear tailgate lock is allowing for me to open the rear tailgate it will not lock at all. My vehicle has sat in my driveway every night without anyway for me to lock it. When it is stuck in the locked position it will not open because there is no way for me to manually open the rear tailgate. When the driver side lock went out it locked me out of the vehicle because there is some type of electrical drain on the vehicle as well, the key less entry fob could obviously not unlock the other doors. This is just one of the frustrating issues that I have had with the locking mechanisms on my vehicle. I was told by the dealership that it would cost approx. $250 per door in locking mechanisms alone to get replaced this time! I am pissed off and at a loss. I have replaced these locks before and it should never be an issue for me the entire life that I own this vehicle, especially not this many times. I may have the previously repaired items for review. Please help me find some type of solution to this problem since I am out of money and out of patience. Thank you.
- Albuquerque, NM, USA
- Corpus Christi, TX, USA