10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 91,060 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 1999 Jeep Grand Cherokee Laredo. The contact stated that the driver seat rear bracket was broken. The vehicle was taken to an authorized dealer who offered no assistance. The contact called the manufacturer who also offered no assistance. The failure mileage was 156,000.
- Covina, CA, USA
My drivers seat has broken down and become very uncomfortable, and the passenger side makes a clunk noise when someone sits in it during breaking and acceleration this is. One of the many things to have broken on this seat. Very poor quality!
- Sterling Heights, MI, USA
Two complaints-(1) at approximately 120,000 miles the driver's front seat bracket broke and began leaning the seat backwards. After another 8,000 miles the bracket completely broke. It was welded by a professional welder and replaced. At approximately 138,000 miles it broke again and will have to be welded again but I cannot afford to pay to have it fixed right now. I researched and found that this is a very, very common complaint and safety issue on my model-99 Jeep Grand Cherokee. (2) at approximately 142,000 miles the air bag light began coming on and going off intermittently and now it does so frequently, especially when turning. I have been advised by a mechanic friend that it is the clockspring wires in the steering column and hat only a dealer can fix it. Like the seat problem, this is a safety issue and from my research I have found that it is a very, very common issue as well. I cannot afford to have a dealer replace the clockspring as I have been quoted upwards of $300 to do so.
- Borger, TX, USA
Driver's seat brackets broke - normal use. Looking into repairs now.
- El Dorado Hills, CA, USA
Front right driver seat frame bolt ripped out due to breaking of seat frame. Frame split like a piece of wood.
- Columbia , SC, USA
I have a 1999 grand Jeep Cherokee. My front driver seat is broken as well. I've owned many cars in my life, and I've never had a broken seat. I should be a recall on the 1999 Jeep. It's up there with having a working air bag. No one should have to pay to have their driver seat fix, when that should be one thing they shouldn't have to worry about. It's happening to a lot of grand Jeep Cherokee. I hope they do a recall, they do not want to be like Toyota.
- San Diego, CA, USA
Heated seat shorted out and burnt a hole through seat foam.
- Burlington, VT, USA
Driver side seat frame snapped in two opposite corners. This is a 1999 Jeep Grand Cherokee. After further investigation I have not been able to find a replacement frame. Please if you have a recall solution I would like to know about it. There are a ton of complaints online about this issue. Making an american car company that was bailedout by our wise government, look absolutely terrible. To americans buyers.
- Indianapolis, IN, USA
Driver's seat frame is broken on 1999 Jeep Grand Cherokee. Known issue on many of these vehicles yet Chrysler refuses to acknowledge the issue.
- Overland Park, KS, USA
Jeep Grand Cherokee Laredo drivers side seat completely broken off of frame. Started with one side breaking several months ago, leaving seat to lean to one side and unable to adjust anymore then just completely snapped off. Drove for couple days with something wedged in the back to keep propped up until it could be looked at. Was told it is not repairable. Would have to be a costly replacement.
- Garrett, IN, USA
Driving down a flat straight road and I heard a metallic snap. Seat began to sway. Upon inspection, I found that the drivers side seat frame broke in two.
- Sodus Point, NY, USA
The front driver's seat of my 1999 Jeep Grand Cherokee suddenly became loose and wobbled during driving. While the seat track and floor-level frame appear to be intact, the seat itself has become detached from the frame. Driving the SUV now requires carefully maintaining balance, especially in turns.
- Westbury, NY, USA
I currently own a 1999 Jeep Grand Cherokee. Over the last year I noticed a squeaking noise coming from driver's side seat. The noise became more apparent after I would hit bumps in the road or adjust my seating position. On the 10th of June I was driving my car and the front of my seat popped off of the power seat track. My seat flipped back and rested on the rear seat. I almost lost control of the vehicle before I was able to lean forward and regain my balance. The seat is still only attached by the rear pivot points. I had to lower my rear seats and push my drivers seat back until it could be stabilized. I took my car to the dealership and they stated that the entire seat needed to be replaced along with the track and that the repairs were my responsibility. Jeep obviously failed to engineer their seat tracks properly which almost caused me to lose control of my vehicle.
- Lillington, NC, USA
Under normal use, the hollow steel tube supporting front of driver's seat sheered completely on the side closest to the driver's side door causing the chair to move 6" - 12" up and down and sideways during normal operation.
- Dearborn, MI, USA
My drivers seat has broken twice. Im pretty much laying down when I drive. I bought a replacement and that one broke too.
- Rockford, IL, USA
My 1999 Jeep Grand Cherokee has just had it's third failure of the driver's seat frame. The first time that the seat frame broke back in 2002 it was covered under warranty with Chrysler. Chrysler replaced the seat frame with a new seat frame. It broke again in 2006. This time I had it welded and it lasted until April 2010 when it broke again! each time that this has happened I was driving the car, while accelerating, and it snapped and threw me backwards in the seat towards the rear seat area. Thankfully, I was able to control the car each time and then placed temporary supports around the seat until I could have the repair completed. I am planning to have the frame welded again this time. I am sorry that I did not report this before now. I am a very experienced driver and I am afraid to allow my young drivers in the household to drive this Jeep any longer. I am the only one to drive it.
- Duluth, GA, USA
The brackets holding the driver's side seat have broken and causes the seat to be unstable.
- Bonaire, GA, USA
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that while driving at approximately 60 mph, the front driver side seat suddenly detached. The vehicle had not been inspected or repaired at the time of the complaint. The failure mileage was approximately 100,000. The current mileage was approximately 140,000.
- Chico, CA, USA
1999 Jeep Grand Cherokee, track on drivers side has broken. Poor design. Seat is now unsafe.
- Lake Elmo, MN, USA
- Upland, CA, USA