10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
91,060 miles

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« Read the previous 20 complaints

problem #38

Feb 252010

Grand Cherokee 6-cyl

  • 110,000 miles
The drivers seat keeps braking causing you to loose a safe drivers control while driving this is the fifth time this happen in the last 2 years and not at the welded area different places.

- Richland Center, WI, USA

problem #37

Sep 152009

Grand Cherokee

  • 130,000 miles
The seat bracket on my 1999 Jeep Grand Cherokee broke while I was driving causing the seat to "float" and move up and down on that corner. I pulled over and looked under the seat to find a break on a piece of flat steel that is used to raise the seat up and down with the electric motors. There was no crash or other outside influence causing the seat to break. It is unsafe to drive because the driver is not secure while making turns. I think it is very dangerous if I was to be in a crash! the metal seems very thin on these areas where the electric seat adjust has to "scissor lift" up and down. I drive a lot across two states to pick up my children - so I had someone weld the seat bracket back together. It held for about 3 months and now it is broke again. If the seat brackets are this weak, how will it hold together in a crash"?" please help me and others. I have heard of one other person with a similar problem on a 2000 Jeep Cherokee (not "grand").

- Mooresville, NC, USA

problem #36

Nov 282009

Grand Cherokee

  • 90,000 miles
Drive seat front left corner pulled metal over floor bolt causing a broken seat and safety hazard.

- Haubstadt, IN, USA

problem #35

Jan 022010

Grand Cherokee

  • 186,000 miles
1999 Jeep Grand Cherokee Laredo 4X4; driver side seat housing metal brackets broke. Very common issue with this model. And extremely dangerous safety issue.

- Norcross, GA, USA

problem #34

Jan 052010

Grand Cherokee

  • 148,000 miles
My 1999 Jeep Grand Cherokee front driver's seat has broken in two spots. Front left weld and rear right weld. I am extremely fortunate that the "break" of the weld did not happen while I was driving at a "normal rate of speed", if it did, a severe and tragic accident could have occurred. The main reason I am writing to you is the fact, during my research for a "fix" or replacement seat, I stumbled across a few websites with consumers, like myself, inquiring why this happened. We are not talking about a handful, we are talking over a thousand entries of the same issue happening to other consumers. And this is more than likely the tip of the ice berg since many, many folks would never post to a blog or even use the internet as a platform for complaint. Jeep Chrysler should be responsible for their poor quality. What will it take for the powers to be to do the right thing by the consumer. Accidental death due to a car accident caused by poor workmanship. Please advise. By the comments I have reviewed, this is a case of poor quality and second class workmanship of the welds/frame of the seats in these vehicles.

- Cohasset, MA, USA

problem #33

Dec 302009

Grand Cherokee

  • 160,000 miles
1. normal wear and tear lead to the failure of the driver seat anchoring. 2. the rear anchoring of the driver seat buckled under normal conditions while driving. The metal broke at two locations causing the seat to wobble severely making driving safely impossible. 3. according to Jeep, the entire seat must be replaced at my expense. Reinforcement welding could repair the problem and prevent future failure of the driver seat during normal operation.

- New Haven, CT, USA

problem #32

Nov 012009

Grand Cherokee

  • 78,000 miles
The left front bracket on my driver's seat broke. The seat now wobbles, and is extremely dangerous to drive. It is a 1999 Jeep Grand Cherokee. There was no mistreating of the vehicle, the bracket broke under normal use. There have been multiple complaints of this exact same problem on these vehicles. Someone may be seriously injured or killed if this issue is not addressed.

- Carmel, IN, USA

problem #31

Mar 202007

Grand Cherokee

  • miles
Heated seat shorted and burnt a hole in seat cushion and under side of seat cover.

- Burlington, VT, USA

problem #30

Nov 282009

Grand Cherokee

  • miles
I am facing another broken seat bracket on a 1999 Jeep Grand Cherokee. This is the second broken bracket I have had on the same seat in less than 4 years. The last time I replaced it, the part cost $170. Now I'm told it will cost me over $300. And that's just the cost for the part--it doesn't include labor. This part being broken results in my vehicle being unsafe to drive. If I were to be in an accident, I seriously doubt that my seat would keep me safely within the seat. I hate even to think what could happen, but if I'm traveling at 70 M.P.H. and I am hit, the momentum of my adult body would not be protected by this faulty seat design. It needs to be remedied by the manufacturer, Chrysler corporation.

- Hudsonville, MI, USA

problem #29

Jan 122009

Grand Cherokee

  • 104,000 miles
I have a 1999 Jeep Grand Cherokee and the drivers side front seat bracket is cracked making the seat lopsided and poorly attached in the case of an accident. I have never owned a car where the seat has broken in 35 years of car ownership.

- New Hyde Park, NY, USA

problem #28

Sep 112009

Grand Cherokee

  • 4,000 miles
My 1999 Jeep Grand Cherokee limited w/42,000 miles. Yes. Not a typo. 42,000, orignal owner & "scared to death" to drive this SUV. I have alot of the already problems, that have been reported. Had to pay many, w/my own cash. This SUV schould have came in 1 color "lemon yellow". it is an accident watng to happen. The recent problem is now I have no A/C-heat or defroster. Ths is due, to failure of the automatic temp control to work. I T started 1st by intermittently working, till now not working at all, this is just 1 more, to the list, of many other problems. I don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. I can't undestand how a company can get away w/this. This new problem can cost up to $2000, if it is, like previous reported problems, happens to be the "blend doors". as a handicapped driver I drive less than 4,000 miles a year. This is the only auto I drive, thus the many, many probs have yet to raise thier head. I have read almost all complaints(too many to read) this SUV schould be a "total recall, I have never heard more complaints & problems, in my life, for any automobile. This SUV schould be studied & reseached, on "how not to build an automobile. Just read the many complaints here & on the internet. We are not making this stuff up. I don't know how they stayed in business as long as they did. We, the taxpayers, bailed them out. Who is bailing out all the owners, of this "death-trap"" if that is not absurd enuff, many problems could have been repaired, by Jeep & still can. What is the purpose, of nhsta, if not to intervene? you have all the complaints. Hundreds of them. You have them posted, yet, we taxpayers/owners safety, has been at risk ever since this SUV was driven out of the showroom. How did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? I am so frustrated. Is braking problems not a safety issue" please, help us!

- Farmingville, NY, USA

problem #27

Jun 182006

Grand Cherokee

  • 52,000 miles
Drivers side seat bolts have pulled through the seat frame that holds it to the car. Failure occurred 3 years ago. Cost for new frame and installing was $850. So we keep the back seat folded forward so the front seat, in the 'furtherest back' position, rests against the back seat and we have wire twisted to hold the seat in place as best as possible. We were told since it was out of warranty, chyrsler would not fix it, even though in our mechanic's opinion it is obviously a flaw structure of the seat and not something that should have happened with such low mileage. Vehicle was purchased new and original driver is only driver (fortunately he is long legged) and since the failure it is only driven to and from work (20 miles a day). Current mileage is 68,798.

- Madison, MS, USA

problem #26

May 132009

Grand Cherokee

  • 150,000 miles
My driver seat on my 1999 Jeep Grand Cherokee Laredo has broken off of the bracket, it is like sitting in a rocking chair, if I lean to far back it will put me in the back seat. I have had it welded back together once before, but that didn't last long.

- Worthington, OH, USA

problem #25

Jun 062009

Grand Cherokee

  • 101,000 miles
The contact owns a 1999 Jeep Grand Cherokee. While driving 60 mph, the contact noticed that the driver's seat was wobbling. He noticed that the bracket failed, which holds the seat in place. The vehicle was taken to a local repair shop and the mechanic stated that the seat bracket failed. The seat was not repaired. The repair would cost $150. The manufacturer stated that no compensation would be provided because the vehicle was not under warranty. The failure mileage was 101,000 and current mileage was 102,000.

- Dunmore , PA, USA

problem #24

Mar 182008

Grand Cherokee

  • 77,501 miles
1999 Jeep Grand Cherokee Laredo front driver seat broken off...metal cleanly broke....cannot find another seat to replace it....happened last year while driving.

- Metairie, LA, USA

problem #23

May 112005

Grand Cherokee

  • 40,000 miles
The frame of the seat in my 1999 Jeep Grand Cherokee Laredo has broken, along with the carriage that the frame sits on--in 2 different spots. There was no crash, or trauma of any kind delivered to the seat. The failure of the seats carriage and frame cause me to pitch and yaw rather wildly when I make turns even at low speeds. I am worried that the added stressed placed on the remaining contact points betweent he carriage and the frame will cause them to break as well.

- Chicago, IL, USA

problem #22

Feb 012005

Grand Cherokee

  • 75,000 miles
Drivers seat, left side support rail failure. Rail tore and bolt broke through metal. Seat rail was replaced after failure.

- Mohnton, PA, USA

problem #21

Feb 012008

Grand Cherokee

  • 100,000 miles
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that the front driver's side seat frame failed. When he sat down in the driver's seat, it immediately reclined backwards. He believes the failure is due to poor design and has not taken the vehicle to a dealer. Through online research, the contact found numerous complaints regarding the same failure he was experiencing. The failure mileage was 100,000 and current mileage was 137,000.

- Cleveland, OH, USA

problem #20

Jun 212008

Grand Cherokee

  • 115,000 miles
My driver's seat (back and frame) broke and I have come to find that this is a problem that many Jeep owners have.

- Pittston, PA, USA

problem #19

Jan 052009

Grand Cherokee

  • 124,000 miles
Driver side seat track for 1999 power seats has broken, I seen several reports of this happening to Jeep, for some reason they are made of garbage, the metal track just snaps and it can not be that I8 am heavy set as I only weigh 155 lbs. Why have a seat belt on if the seat it self is not bolted to floor as the track is broken?

- Woodhaven, NY, USA

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