10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 91,060 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 1999 Jeep Grand Cherokee. While driving 5-10 mph, the driver's side power seat has movable metal that connects and broke on his vehicle. The front driver's side seat did not have any connection to the actual vehicle. The dealer stated that the entire seat track would have to be replaced at an estimated cost of $550. The failure mileage was 155,000 and current mileage is 174,000.
- San Diego, CA, USA
I have a 1999 Jeep Grand Cherokee with aprox. 77,000 miles. I noticed the driver seat was rocking from side to side, upon further inspection. I saw 2 broken parts in the base support of the seat. This can cause instability and end with a crash. This car is too new to have a problem like this.
- Cleveland, OH, USA
My driver side seat broke completely from the tracks. The metal holding the seat to the tracks broke completely while my wife was driving the car. Chrysler Jeep says that the car is out of warranty and now I have to pay $800 to repair at the Jeep dealer.
- El Cajon, CA, USA
Driver's side seat left bracket that attaches to the support to the car broke while driving. This leaves the left side of the seat lower and basically unattached to the car. Took the vehicle back the the dealer and was told because it was out of warranty they would fix it for parts and labor. Brought up the potential danger and asked if there was a recall for this and was told no.
- Ledyard, CT, USA
The drivers seat left front corner has broken due to thin metal used to manufacture this part..shoud be a recall on this as it could cause a loss of control situation if it breaks while driving vehicle.
- Westford, MA, USA
The driver's side seat has failed twice; the first time 2 years ago, when the bolts holding the seat the the frame broke, causing the seat to "float in the seat railing, and again this week, where the frame holding the seat broke. In both cases, I believe this could lead to an significant increase in injury, should the vehicle get into an accident. When I spoke with both the dealership & Chrysler, they said as the vehicle was out of warranty, they would do nothing about it. When I brought up the potential danger, they wanted me to submit my bills for review, documentation they can get from the dealership.
- New Berlin, WI, USA
The driver side seat front left support broke while driving. This caused the seat front corner to lower. The seat is mobile. The cause of the failure is yet to be determined.
- Springboro, OH, USA
Drivers seat track mechanism on lt. Front corner, snapped, causing the seat to become loose and not secure
- Pueblo, CO, USA
While driving at 25 mph, the drivers upper lower seat frame, snapped off. Manufacturer was notified.
- Du Bois, PA, USA
Drivers seat breaks loose, door stop cracks, drive line whine over 40 mph.
- Huntington, NY, USA
Noticed that the seat felt like it wobbled but could not readily detect problem. After problem appeared to worsen I made a thorough check. I found that at the front left corner of the drivers seat the metal had failed around the point of attachement to the floor/chassis. This left the seat basically unattached at this point. I plan on contacting the original dealership today to determine repair process.
- Lilburn, GA, USA
While driving seat began to wobble and rock. Dealer has inspected vehicle and stated that the pedestal and seat tracks were fatigued and split.
- Hilliard, OH, USA
Consumer was backing vehicle out of driveway traveling 5mph when driver's seat broke loose. Dealer was contacted for replacement seat/ pedestal and metal tracks.
- Hilliard, OH, USA
Driver's side seat frame that supports seat broke. Consumer took vehicle to dealer, and they said it was not under warranty. Consumer felt this was a manufacturer's defect.
- Wausau, WI, USA
Driver seat has became loose for 3rd time. Dealer keeps replacing seat rail with same design part, but defect keeps reoccurring. Please provide further infomation.
- Wilson, NC, USA
Seat is loose and rocks, taken to dealer once for repair.
- San Antonio, TX, USA
Vehicle has had continuous problem with the transmission slipping and lurching forward at stops. The transmission also intermittently slips and makes loud clunking noises while driving. Dealer says that they do not find a problem. Despite over 45 days
- Whittier, CA, USA
- College Station, TX, USA