2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,329 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Apr 182007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 58,987 miles
The driver's side power seat adjuster broke and now the seat is wiggling and wobbling. I took the vehicle to a dealership, and was quoted $900 to resolve this issue. They stated that the entire seat adjuster would have to be replaced. I have never had a problem with any other vehicle I owned. I am forced to pay for this repair when it is clearly a manufacturer's S defect.

- Alexandria, VA, USA

problem #8

Jun 132006

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 56,000 miles
1999 Jeep Grand Cherokee/ 56K mi.: driver's seat breakage while driving. Very squishy to drive/ feeling of broken and unstable office chair/ falling backward and difficult to steer. Brought to personal mechanic to evaluate. Dx: seat assembly (power) fractured. Parts only available through Jeep vendor and unavailable for 6 days.

- New Milford, CT, USA

problem #7

May 162006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 92,000 miles
: the contact stated while driving low speed, the front driver's side seat tilted backwards without warning. The vehicle was inspected by the dealer and it was determined the front seat recliner assembly fractured and the power adjust needed to be replaced. After the repairs were performed, the seat shifted while driving various speeds. After initial inspection, the contact determined the front seat recliner assembly was fractured again. The vehicle is awaiting further inspection by the dealer.

- Du Bois, PA, USA

problem #6

Dec 202004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 59,970 miles
Problem with seat on the driver's side. While getting an I.D. from the rear seat, a weld, from a piece of flat stock metal, 1/8 inch by 1in.X1 in., disconnected. This cause the seat to rock, back and fourth. The other three bar sections could also, detach because of this. I have an extended coverage but, I 'm told it's not covered. I would have to pay, over $900 dollars to have this fix. They, the dealership, would need to replace the whole under section, in order to rememdy the problem.this this is not a normal thing, I feel that happens.I've had a number of cars etc., never this problem. I'm told, it can't be rewelded back in place. And I can't drive the car as is.the whole seat could come flying through the front glass. Can you help me with this issue?

- Bensenville, IL, USA

problem #5

May 132004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 173,500 miles
The driver seat on my 1999 Jeep Cherokee Laredo have given way. Both support bolts have sheared leaving the seat unsupported. This happened in normal driving conditions. I contacted Chrysler, with no satisfaction. I was told that the car is out of warranty. This seems to be a serious defect in the seat support system.

- Mesquite, TX, USA

problem #4

Dec 152003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 49,000 miles
While adjusting power seat a piece of metal bracket that attaches the seat to the rail assembly fractured for no apparent reason. Dealer states since warranty period was over there is little they can do and that they are unaware of any similiar complaints.

- Syracuse, NY, USA

problem #3

Apr 142003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 62,500 miles
Broken elevator bracket on drivers power seat. The front left bracket has broken at the weld. It does not appear that this weld had been adequately fused to the axis shaft. The bracket broke in half at the point where it is intersected by the axis component. Sometimes this seat rocks backward suddenly when driving which diminishes my ability to control the vehicle. I am more concerned that the drivers seat is not anchored to the vehicle chassis as designed. In the event of being the victim of a rear end collision, I anticipate being thrown to the rear of the cab due to lack of restraint. I am virtually the only person that has driven this vehicle and the seat has only been elevated from its lowest position a few times. The repair estimate is $586 (to replace the entire assembly) as the warranty has expired. This failure is clearly a manufacturing defect and not due to wear or misuse. The failure of this component significantly compromises driver and occupant safety.

- Hilton Head, SC, USA

problem #2

Nov 082002

(reported on)

Grand Cherokee

  • miles
Consumer state driver seat track bracket has broken in two places. Dealer has been contacted cant fix problem.

- Glen Allen, VA, USA

problem #1

Apr 302002

(reported on)

Grand Cherokee

  • miles
Driver's side power adjusting seat has broken, allowing movement in the seat while driving.

- Citrus Hgts., CA, USA