10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
38,605 miles

About These NHTSA Complaints:

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problem #5

Nov 032011

Grand Cherokee 4WD 8-cyl

  • 132,026 miles
On a recent day-long trip, the electric seat heater on driver's side overheated, causing a 4" diameter badly blistered burn on the back of my leg. A recall for this defect was issued on 4/7/2009 for 2001-2004 models (NHTSA campaign number: 09V117000 ), but I was not able to find one for the 1999 Grand Cherokee limited. The local dealer (lithia in grants pass, or) requested I submit this so he can make the proper repairs free of charge as specified for the 2001-2004 models.

- Wilderville, OR, USA

problem #4

Nov 012005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 61,000 miles
: the contact stated while driving at no particular speed, the driver seat became unbearably hot, then the heating system abruptly stopped functioning. The vehicle was taken to a service dealer, where it was determined that the heating elements on both front seats were burnt out.

- Oconomowoc, WI, USA

problem #3

Feb 112002

Grand Cherokee 4WD

  • miles
My power steering began to fail last February and it fails whenever I am going at speeds below 20mph or if I am off of the gas pedal. I have talked to several Jeep owners (2000 or 1999 models) that are experiencing the same problem. When I call daimler Chrysler they contend that they are unaware of any problem with the power steering. I don't believe it. I have also had problems with the seat heaters. I have had to replace the drivers side twice and now the rarely used passenger side heater is failing. They told me during my second repair that the 1999 Jeep have a very fragile part and that they have replaced them with a better part for the 2000 Jeep. I had to pay repair costs on my second repair because my warranty had expired and I'm afraid that they may not even cover this new problem even though they admitted that the part is faulty and very fragile.

- Morrison, CO, USA

problem #2

Jan 112002

Grand Cherokee 4WD

  • miles
On several occasions consumer had problems with the heated seats failing, manufacturer notified.

- St. Paris, OH, USA

problem #1

Jan 112002

Grand Cherokee 4WD

  • miles
On several occasions consumer had problems with the heated seats failing, manufacturer notified.

- St. Paris, OH, USA