10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,506 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 182021

Grand Cherokee

  • miles
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank

- Sunbury, OH, USA

problem #6

Jan 022014

Grand Cherokee

  • miles
The contact owns a 1996 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the remedy part was unavailable to perform the repair. The dealer was unable to provide a date for when the part would become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Waterbury, CT, USA

problem #5

Feb 052013

Grand Cherokee

  • miles
I had a minor hit in rear..and fuel skid plate got pushed in and almost ruptured gas tank..this happened over a year ago..now the skid plate is starting to rot/rust out and it would cost over $600 to repair..due to the June 2013 recall of this item I think Chrysler should be responsible for this repair..I contacted them and they said I would not be covered because I did not have a hitch attached to my car..this is wrong...what goes here..can anything be done about this..I fear now driving my Jeep because I have no gas tank skid plate left..

- West Chester, PA, USA

problem #4

Jan 092014

Grand Cherokee 8-cyl

  • 197,542 miles
Passenger side front door would not unlock. All doors automatically lock when vehicle speed increases above approximately 15 mph. Vehicle was parked and passenger was not able to open door using door handle. After several minutes we were able to get the door to unlock and passenger was able to egress the vehicle. This could pose a serious threat to occupants that could lead to serious injury or death by delaying or preventing their exiting from the vehicle in an emergency or after an accident. This locking system failure also disables the external door operating mechanism making it impossible for someone outside the vehicle to open the affected door thereby making it more difficult for them to assist those inside the vehicle. This make, model and year vehicle has a recall that addresses loss of fuel tank integrity following a rear end collision. If the loss of fuel tank integrity resulted in a fire the failure of the door lock system to prevent occupants exiting the vehicle could result in serious injury or death.

- Port Orchard, WA, USA

problem #3

Jan 192014

Grand Cherokee

  • 100,000 miles
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that while driving approximately 35 mph, the rear passenger side sub frame became fractured without warning. The vehicle was towed to a dealer where it was diagnosed that the vehicle was unable to be repaired. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 100,000. The VIN was not available.

- Mushegon, MI, USA

problem #2

May 022000

(reported on)

Grand Cherokee 4WD

  • miles
Stalled on many occasions in stop and go traffic. Has become very dangerous with potential for accident. Extremely unreliable with poor build quality. Dealer unable to resolve the stalling problem. Long list of problems in the first 27,000 miles. Very upset with this vehicle and Chrysler doesn't seem to really care at all.

- Long Branch, NJ, USA

problem #1

Nov 011999

Grand Cherokee

  • miles
Center console not latching all the time, adjustment problem.

- Chester Sp, PA, USA