1.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
124,542 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jun 052019

Grand Cherokee

  • 203,000 miles
"takata recall" to be truthfully honest nothing about this Jeep is safe I didn't know that I could put in a recall for this Jeep because I thought it was too old and too late anyway sensors are horrible no turning signals, my belt assembly breaks a part while driving radiator gets really hot to the point of smoking even when my coolant is full I have sun roof problems because water leaks through it and floods the driver and passenger side trunk will not open my suspension is in great need of help it doesn't even bounce, alot of safety problems but like I said didn't know I could for file for a recall so I'm hoping that this can get recalled.

- Austell, GA, USA

problem #3

Jun 212016

Grand Cherokee

  • miles
My complaint involving my vehicle and its now defected parts or unsafe status to operate is due to mechanical workmanship. I purchased my vehicle 3 years ago. Never had major problems with it and maintained it well and regular tune-ups. I invested in buying all parts needed as time well ware and tare. Im not too familiar with auto parts or work but as im putting more money into "new parts" my car seems to slowly continue to fail. All I know is I relied on certain mechanics to improve the condition of my car. I had a operable vehicle until I drove into this auto shop and left having to tow it out. I simply asked to change front brake pads, roters, and ignition switch (electrical part). Im told to purchase other parts that include screws, steering column, and key locksmith/ fees. Nothing got resolved and electrical everything stops working. Jeeps front driver tire stays on a flat and to make matters worse a Chrysler dealership is the only place that can fix this. The mechanic spoke to the dealership and finally seemed to have it figured out. $50 was the price I was told I would be left with. After running test and diagnostics, prices changed and more work was needed. Its been a little over 2 months since ive been without. Now im told I need to pay in full $1500 before they will work on my vehicle. I havent been offered a rental muchless been satisfied with the work done. I feel like my car has been stripped of paid parts. Ive looked online for advice and help as what I should do but no action has been done. I would appreciate and greatly be thankful for someone to look into the safety and work performed to my Jeep. As for the recalls the service tech named off several that he stated were taken care of. To my knowledge ive never been aware of any.

- Garden City, KS, USA

problem #2

May 132013

Grand Cherokee

  • 185,000 miles
Out of know where the engine just started knocking, and the smell of gas and the steering wheel started acting out of control. I had to park it and get another car. But I still have it because I really like my Jeep!

- Miami Dade County, FL, USA

problem #1

Jun 252013

Grand Cherokee 8-cyl

  • 110,170 miles
I am coming home driving my Jeep Grand Cherokee 1999 from my mechanic in queens village after he change the map sensor and relay to fix the stalling problem on the Jeep. Driving on grand central parkway at the speed of 55mph, I was lucky to have driven my car and be able to come to inner roads when my car died(stalls) again in the middle of the traffic. After 30min, the car starts again after a numerous tries then stops after 500ft and it didn't start until after 15min of standing by in the middle of traffic again. It's just so frustrating when this happens because my car is in very good shape and it's stalling my engine, unbearable problem because I am afraid to drive my car on a highway or expressway.

- Elmhurst, NY, USA