10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 6,715 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
During four years of ownership of a 1999 Jeep Grand Cherokee, I have had 5 replacements of rotors. Causing serious vibrations of the wheels, steering and the entire auto.
- Kings Park, NY, USA
I know you don't care and will do nothing to remedy this safety defect, but just so I can say that I told you. The brake rotors for the 1999 Jeep Grand Cherokee Laredo are no good and warp within 3 to 6,000 miles. The operators as well as other drivers are put in danger when the vehicle goes out of control as the wheel is pulled from your hands and swerves as the steering wheel vibrates. The dealers do not offer any permanent repairs and charge the customer to turn the rotors again and again. With each episode others are put in danger, again and again. I guess someday we'll have to replace the NHTSA with a Japanese group too, because you are about as effective as the american auto mfgrs in causing an improvement.
- Redondo Beach, CA, USA
Brake problems with 99 Jeep Grand Cherokee. I have replaced my rotors 3 times since purchasing this vehicle used. DC has a tsb for this problem, but will only perform it if under 35000. This problem of warped rotors is a danger to myself and the public. Please force DC to correct this problem.
- New Lebanon, NY, USA
Bad rotors and bad fuel pump.
- Erie, PA, USA
Diminished braking and stopping distance. Replacing front rotors of vehicle for 3rd time at 80000 miles. The last brake inspection at 70000 miles indicated 80% life remaining for front and back brakes. Currently at 80000 miles front brakes are at 10% life. Replaced rotors for first time at 57000 miles. Also, had rotors "deglazed" at 24000 miles due to squeaks and diminished stopping ability.
- Monroe, CT, USA
The front rotors were replaced and resurfaced twice.
- Viera, FL, USA
The rotors warped at a low mileage.
- Ashville, OH, USA
Brake rotors had to be replaced at 37,000 miiles. They had warpped badly. Problem started about 24000 miles but I had to wait until I could afford to replace them as it is expensive. At highway speeds when applying the brakes the vehicle steering shock violently. This is a very unsafe condition.
- Durand, WI, USA
A 1999 Jeep Grand Cherokee with 28000 miles developed a grinding noise in the right front wheel. Upon inspection at a local service station it was found that all four rotors on the vehicle were cracked.I contacted Chrysler customer assistance to inform them of the problem and a dangerous situation and was informed that since the warranty was only 12,000miles, that there was nothing they would do. I feel that this is a very dangerous situation and that the rotors were probably defective from the manufacturer.
- Peckville, PA, USA
I have a 99 Jeep Grand Cherokee. I currently have 34,000 miles on the car and have taken the car to dealer 3 times for excessive vibration when I use the brakes. I was told the rotors had to be turned when I brought it in the first time (19,000 miles). I just brought the car back in today for the same problem and was told by the dealer that Chrysler came out with a service bulletin on the rotors, but would have to be replaced at my expense. This is bs. I'm a mechanic in the air force and this is a big time safety issue. If left uncorrected this may eventually cause break failure.
- Crestview, FL, USA
Rotors have been changed three times, but problems still reoccurring. Dealer has been notified.
- Lantana, FL, USA
Problems with brakes and rotors since purchase of Jeep in 1999. Car has been in for work on brakes due to shake and shudder when brake is applied at speeds over 45 mph. Car has long history of replacing brake pads and warped rotors. Jeep does not want to help us solve this on going problem with this Jeep. We had Jeep in for service July, 2002, again was told that the rotors are warped and need to be replaced. I have called Jeep Corp. About this problem but they have passed the buck back to the service manager at the dealership. I have been waiting to be contacted but believe that Jeep is hiding from the rotor problems and does not care about the customer.
- Allen, TX, USA
Vehicle pulsates while braking. Consumer has had to replace rotors every 12000-14000 miles. Consumer has had rotors replaced 4 times.
- Westerville, OH, USA
Brake rotors are warped, causing severe shimmy on braking. I thought it was peculiar that the service advisor said they would charge me to inspect if he reported this problem. I will not pay for something that should be a warranty issue. The brake rotor problem with the Grand Cherokee is widely publicized. I think the reason the dealer charges to inspect this is to discourage as many people as possible from reporting this widespread problem.
- Dallas, TX, USA
Since puchase of vehicle there has been a vibration when applying brakes. Took vehicle to dealer, and they replaced rotors. Consumer states that recall 00V136/man recall 879 explains the problems vehicle is experiencing, however consumer has been charged for all repairs. After running vehicle with A/C on for longer than an hour, the A/C stops cooling, A/C was blowing through defroster vents, found miscalibrated atc head. Vehicle would cut off at idle. Right rear window inoperable. Crank sensor was replaced.
- Manassas, VA, USA
Car has 25 thousand miles. Under warranty, rotors were "turned". at 18 thousand, rotors and brakes pads replaced. At 25000, rotors are warped and need to be replaced. Chrysler has a design flaw in their braking system that causes rotors to warp and brake with much vibration. Two service bulletins exist. Chrysler should recall the vehicle before injuries occur.
- Alpharetta, GA, USA
Problem 1)the front brake rotors had to be turned @ 14,000 miles and again around 22,000 miles. They are vibrating with each braking again @ 39,000 miles. I have been driving for 25 years and have never had a problem like this before. Autopark tried to make it appear that someone was "riding" the brakes. Autopark told us they were not covered under warranty @ 22,000 miles although we could not find anything in our warranty book stating that. The autopark mechanic had to go to his shop warranty manual on page 300 and something to find the small print. Again, it is not in our warranty information. We believe there is a defect from the factory. Problem 2) I had been smelling gasoline inside the vehicle for a couple of months and the vehicle is slow to start most of the time. The vehicle would not start and stay running on June 3, 2002. Upon the 2nd attempt to start the vehicle, I smelled gas, turned the vehicle off, and gas poured out of the vehicle onto the ground. This is a very dangerous, potentially deadly problem. I had to have the car towed because the gas continued to leak from underneath the car. The Jeep continues to be slow to start w/39,000 miles on it and I am concerned that the problem with the fuel line coming off is more serious than autopark relayed. If I had been anywhere other than my own garage and someone threw down a lit cigarette or a match, I would not be here to send this email to you today.
- Raleigh, NC, USA
Vibration in vehicle when braking. Rotors were replaced, then turned. At this time, there is vibration again when braking.
- Ahoskie, NC, USA
While driving, the consumer experienced brake roughness and pedal pulsation when the brakes were applied. Consumer stated the problem was a design problem with this sensitive braking system. Updated
- Pacific Grove, CA, USA
- Jacksonville, FL, USA