10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
6,715 miles

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« Read the previous 20 complaints

problem #249

Oct 202000

Grand Cherokee 4WD

  • miles
Warped brake rotors.

- Darien, CT, USA

problem #248

Jun 032000

Grand Cherokee 4WD

  • miles
Repeated rotor failure with need to replace rotors often.

- Menlo Park, CA, USA

problem #247

Jun 152002

Grand Cherokee 4WD

  • miles
The brake rotors on this make of car do not last more than one year before being to fail.

- Westlake, OH, USA

problem #246

Oct 302001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Front end wobbles when brakes are applied at high speeds. Rotors were resurfaced, and new front disc brakes were put on. But, problem still exists. Dealer is aware..

- Oklahoma City, OK, USA

problem #245

Feb 012000

Grand Cherokee

  • Automatic transmission
  • miles
When applying brakes at 45-55 mph, vehicle shakes and wanders. Front rotors have been resurfaced 6 times and replaced once since purchase at 14000 miles.*akthis has been an ongoing problem since the date of purchase. Consumer has asked on numerous occasions for assistance from the dealership. On two of these occasions, consumer almost lost steering control due to the braking problem.

- Bloomington, IL, USA

problem #244

Apr 012000

Grand Cherokee

  • Automatic transmission
  • miles
When braking there is vibration and pulsation, front rotors have been replaced 4 times due to warping.

- Hamilton, OH, USA

problem #243

Jun 011999

Grand Cherokee 4WD

  • miles
Ongoing front brake rotor replacements do not correct problem. Mine have been replaced five times and still the problem reoccured. It is very easy to lose control of vehicle at speeds in excess of 35 mph front end shimmey so severe very difficult to keep on the road. Jeep is keeping this a secret. Ask any Jeep owner starting with 1999 and forward, I will be willing to bet that they have replaced front brakes early and often. Jeep of dupage has been wonderful, but I would ask their service manager about this. He warranteed my vehicle twice after the warranty had expired.

- Bartlett, IL, USA

problem #242

May 222002

(reported on)

Grand Cherokee 4WD

  • miles
Consumer states that brake rotors failed, vehicle was shaking at highway speed. Consumer feel there is a safety issue involved on the vehicle.

- Minot, ND, USA

problem #241

Jul 141999

Grand Cherokee

  • miles
I have ongoing problems with the front brake rotors warping. When applying the brakes, the front end begins to shake/shimmy as does the steering wheel.the first time I took my vehicle in for this was on 7/14/99 with 6,492 miles. The dealer was familiar with the problem because other vehicles were serviced for the same thing. The fix was to turn the rotors to bring them back to spec. The problem occured again and on 2/24/00 with 12,325 miles I returned to the dealer. They again turned the rotors. The third time was on 12/6/00 with 20,848 miles. Since the rotors were turned the two previous times, the rotors had to be replaced. After the rotors were replaced with only 2,847 miles on the "new" rotors, (vehicle miles was 23,695) the problem was back. This time, I took the vehicle to a different dealer on 3/22/01, (lamarque Dodge, 4848 veterans blvd., metairie, la 70006, 504/779-4200. I gave them the history on the brake rotor problem. There fix was also to turn the rotors and replace the brake pads per tsb 05-01-00. The fifth time the problem occured was on 1/10/02 with 34,419 miles. I took the vehicle back to lamarque Dodge and they again turned the rotors. It is now the sixth time the problem is occuring. As of this date (5/31/02) the vehicle has 37,489 miles. This is only 3,070 miles since the rotors were turned. I am sure this time, once again, the rotors will need to be replaced. The NHTSA website has numerous complaints on this problem, as do other websites. I do not know what it takes for a recall, but I think it is time that something is done. Daimlerchrylser has a serious safety issue here. I hope some action is taken soon.

- Chalmette, LA, USA

problem #240

Jun 071999

Grand Cherokee 4WD

  • miles
This vehicle has had four repeated instances of "warped front brake rotors" within only 24,000 miles, a condition which may pose a safety risk. In doing some research, I have learned that this problem apparently exists on many Jeep Grand Cherokee, including model years prior to, and after 1999. I have been informed that in an attempt to alleviate this problem on future model years, the 2003 Grand Cherokee will be introduced with an entirely new braking system. When the rotors begin to warp, the first noticeable sign is a slight pulsing while the brakes are applied at highway speeds. Over time, the rotors become more seriously warped and the problem then is even more obvious. What was pulsing becomes more of a complete vehicle shaking that eminates from the steering column. With further deterioration of the rotors, the vehicle actually shakes significantly while the brakes are applied at highway speeds.

- Darien, CT, USA

problem #239

May 302002

(reported on)

Grand Cherokee

  • miles
The consumer is having the rotors replaced for the 3rd time. The problem started at 15,000 miles and persist to 44,000 miles. The stopping distances has increased. The brakes are back to pulsating and shaking only at highway speeds. The dealer was informed.

- St. Mary, GA, USA

problem #238

Jan 242000

Grand Cherokee

  • miles
Every 10 thousand miles rotors warp, causing ABS brakes not to function. Had them replaced 3 times; but, problem still occurs.

- Belchertown, MA, USA

problem #237

May 202002

Grand Cherokee

  • miles
6 rotors machined or replaced in two years, 2000 to 2002.

- Harrisburg, PA, USA

problem #236

May 022002

Grand Cherokee 4WD

  • miles
My Jeep Grand Cherokee had the brakes & rotors changed at 22,000 miles through a recall. Now, at 55,000 miles they both need to be done again. This does not seem like typical wear and tear as I have never had to replace brakes and rotors after such a short distance. Dealership blames it on driving techniques, but like I said, I have never had to do this with any other vehicles I have owned.

- N. Conway, NH, USA

problem #235

May 222001

Grand Cherokee 4WD

  • miles
Purchased my 3rd Jeep in may of 1999. In may of 2001 the steering wheel starting shaking violently when applying the brakes. Took it to the dealer and was told the rotors were warped. Dealer machined them and would not warranty the work done. Sent a note to Jeep and for customer accomodations I was reimbursed 50%. mileage at the time was 28,447. In August of 2001 at 32,771 miles the same problem occurred. After taking it to the dealer I was told they needed to put new rotors on but they would not warranty them. After much discussion the dealership agreed to replace under warranty. In may of 2002 at 45,255 the same problem occurred. Once again, I was told no warranty. After another "heated" discussion they agreed to warranty after calling the regional manager for Chrysler. I am very upset about this and cannot believe that nothing is being done. It is impossible to get in contact with anyone of authority at Chrysler to discuss. I have filed a formal complaint and was told it would probably go nowhere since they did replace the rotors under warranty. This issue needs to be addressed quickly before someone is seriously injured due to a lack of concern for safety by Jeep/Chrysler.

- Altoona, IA, USA

problem #234

Oct 192001

Grand Cherokee 4WD

  • miles
Front brake rotors warp after about 8 - 9,000 miles. I am on my 5th set of rotors and they are warped now. There is no fix in sight. Mega brake dust on front wheels. Brakes continually rubbing against rotors.*

- Pickerington, OH, USA

problem #233

May 222002

(reported on)

Grand Cherokee

  • miles
Consumer had to rotate rotors twice within less than 39 thousand miles.also, while applying brakes they shimmy.

- Jacksonville, FL, USA

problem #232

May 212002

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
When applying brakes vehicle rolls first and then brakes catch and release. Problem has progressed to when driving at highway speeds vehicle chatters when braking. Dealer was notified.. the rotors must be machined or replaced every six months under normal wear. Design problem according to service department, but not covered under warranty.

- Reno, NV, USA

problem #231

Apr 011999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Brake rotors were warping. Consumer has had rotors replaced three times already. Contacted dealer, and the dealer could not remedy the problem. Consumer stated that while braking at high speed the vehicle shakes and the steering wheel shakes violently. Also control of the vehicle was a problem at speeds greater than 55 mph with medium to maximum braking.

- Bedford, MA, USA

problem #230

May 172002

(reported on)

Grand Cherokee 4WD

  • miles
Front brake rotor failure. Steering wheel shakes violently when applying brakes. This problem started at 7,500 miles. Vehicle now has 60,000 miles and we are on our 3rd set of front brake rotors.

- Washington, IL, USA

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