10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,982 miles

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problem #14

Jul 122005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 103,743 miles
Failure of the rear axle seal/bearings - grease leaking onto the rear brakes (safety hazard) this is the 4th failure on this vehicle - 1) repaired under warranty 2) repaired at cost of $250.71 @ 65,891 miles 3) repaired under 3 way split $200 my part @ 78,203 miles 4)failed at 103,473 miles estimated cost of repair $202.58 (not by dealer) told by mechanic at dealer that the falt is in the casting of housing and Jeep knows this and will continue to fail. Called Jeep ( DaimlerChrysler) customer assistance and was held on phone for 20 min then was told Jeep could do nothing about this other than recommend a different dealer.

- Reidsville, NC, USA

problem #13

Feb 012005

Grand Cherokee 6-cyl

  • Automatic transmission
  • 72,000 miles
I bought a 1999 Grand Cherokee 4X2 with 55000 miles and now it has 93000 and I have noticed a buzz from the rear that has progressed to a howl or whine. I took it to a local shop and I was told that I need it a complete overhaul of the rear axle and that it would cost me anywhere from $1300 to $1600 to have it done and that most likely it would happen again because even the new ones fail too. I know I am not the only one having this problem since I did a little bit of research and found that other people with even less miles on their Jeep are having this problem too. How can a car with less than 100 thousand miles or less has this kind of problems" how come there is not a recall on this matter? why are we not holding Chrysler company responsible for this? is there anything that I can do to have the dealer fix their mistakes" thank you.

- Lemoore, CA, USA

problem #12

Aug 192003

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Service engine check light came on and dealer indicates it was due to some problem with the trans axle system related to the 4 wheel drive system which I have never used --he said the 4 wheel drive parts are constantly moving and sometimes the parts become defective.

- Oakland, CA, USA

problem #11

Mar 022003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 90,000 miles
I have a 1999 Jeep Grand Cherokee, I replaced the the rear pinion bearing in April of 2001 and it needs to be replaced again. Daimler/chrystler is unwilling to work with me on the repair of this item. Have been driving for 30 years and have never repaired this on any other vehicle once, much less twice!

- Crown Point, IN, USA

problem #10

May 282002

(reported on)

Grand Cherokee

  • miles
Vehicle has been experiencing problems with the bearings in the rear axle differential, consumer believes that a mechanical failure of this nature, occurring so early in the vehicles life is one that originated from a defect in design, assembly and or materials.

- Folsom, CA, USA

problem #9

Jul 011999

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Daimler Chrysler has been aware of these problems, been on tsb software, but no recall but I have been continued to be mislead and now, I will proceed with either the lemon law or arbitration at this point. For a vehicle that cost $33,000 you would not of expected these types of problems, and when they occur Chrysler should own up to its responsibilities and fix the issues, customers have been misleard in thinking there getting a reliable and dependable vehicle and with this last problem I have encounter, there needs to be some justice and compensation for what I have to pay out, but yet I continue to pay my monthly payments.no safety defect mentione din summary.

- Bear, DE, USA

problem #8

Jul 011999

Grand Cherokee 4WD

  • miles
Daimler Chrysler has been aware of these problems, been on tsb software, but no recall but I have been continued to be mislead and now, I will proceed with either the lemon law or arbitration at this point. For a vehicle that cost $33,000 you would not of expected these types of problems, and when they occur Chrysler should own up to its responsibilities and fix the issues, customers have been misleard in thinking there getting a reliable and dependable vehicle and with this last problem I have encounter, there needs to be some justice and compensation for what I have to pay out, but yet I continue to pay my monthly payments.no safety defect mentione din summary.

- Bear, DE, USA

problem #7

Jan 022002

(reported on)

Grand Cherokee

  • miles
Axle malfunctioned; barrons went bad, and had to replace both. Also, brakes were replaced three times.

- Waco, TX, USA

problem #6

Oct 202001

Grand Cherokee

  • miles
No summary listed for above vehicle.

- Lafayette, LA, USA

problem #5

Apr 072000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
This vehicle has had a clunking noise in the transmission ever since I purchased it. In that time the dealership has said the noise was caused by the ring and pinion which has been replaced. It has been diagnosed as the transfer case chain being bad which was replaced. It has been diagnosed as the rear gears being bad which were replaced. It has been a "tsb" which was a ball and transmission plate valve which were replaced. They also replaced the transfer case as it was bad. Lastly, they removed and reconditioned the transmission. None of these have corrected my car. However, now that it is out of warranty they tell me for approx. $3000 they will replace the rear end as it is bad.

- Corning, NY, USA

problem #4

Sep 012001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Seal on rear differential was leaking, had to be replaced. Front bearings were replaced. Front wheel hubs were replaced, consumer states basically, the front and rear axles were replaced.

- Morris Plains, NJ, USA

problem #3

Feb 112000

Grand Cherokee

  • miles
Rear axle howls while accelerating when warm and speeds over 40 mph.

- Rolesville, NC, USA

problem #2

Oct 271999

Grand Cherokee 4WD

  • miles
My issue is with Jeep and how they have an issue with gear noise and they are replacing the gears and bearings etc. And the problem still exists. I have been on the internet several times in the last month, and I cannot believe how many people are having the same problems. The list is getting bigger, but the same problems seem to be consistant! I also am having the clunk in my transmission shifting form park to drive or reverse. However the dealer has told me that this is normal. Also the gear noise is at an acceptable level as far as they are concerned. They said I can bring my Jeep back in if I want and they can replace the gears for the third time, however the noise is in aprox. 85% of the vehicles that are out their. I am going to file for arbitration, however I have been told that my chances are not good due to the severity of my problem. I, as well as many unhappy customers are pleading with you to do somthing about the Jeep co. And either make them fix the problem, make them recall these thousands of vehicles out on the market or I would like my money back so I can take my business some where else.

- Monmouth, OR, USA

problem #1

Sep 261999

Grand Cherokee 4WD

  • miles
When starting the vehicle and shifting from park to drive the transmission did not feel like it engaged. After not engaging the vehicle was put in park and shifted into drive again. The transmission still did not feel like it engaged. Not being sure I started to apply the gas with no forward movement. Suddenly when the RPM's reached about 1500-2000 RPM's the vehicle engaged into drive causing my vehicle to hit the parked car in front of it. Only minor damage was done since the vehicle to the front was far enough away and I was able to stop just soon enough to only tap the forward vehicle. Since the vehicle was new there have been loud banging noises coming from the rear while stopping, after stopping and releasing the brake or without the air conditioning, while stopped and the RPM's fall below 500 RPM's. the bang sounds as if there is tension being released somewhere causing the vehicle to "lurch forward". shifting the gear selector (from park to drive and park to reverse etc) is also creating a loud bang and very rough shift, while causing the car to again seem like it wants to "take off". to date the dealer either says he can not duplicate or what he does hear is normal.

- Philadelphia, PA, USA