7.3
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,571 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In April of 2002 I purchased a used 1999 Jeep Grand Cherokee from a local dealer because it had only 14000 miles on it. I have had to replace the brake rotors and pads due to vibration 2 times. At 46000 miles I put new tires on this to quiet a noise problem. Now at 65000 miles the noise is extreme coming from drive train. I was told today there is a defect in the ring/pinion gear assemblies used on the 99/00 model year Jeep. But there has yet to be a recall regarding this condition. I am very disappointed in the durability of the product, as it should have lasted far longer than 65000 miles, especially for the amount paid for it! hopefully Chrysler will take responsibility for poor engineering and design quality. But I doubt it. The roaring and howling noise is so loud that you can not hear others talking at road speed, and I am greatly concerned about the safety of the vehicle, but due to the great cost of it, I cannot trade it or afford to repair it because I am on disability!!!!!!!!!!
- Lynnville, TN, USA
4 wheel drive failure on snowy incline vehicle came out of 4 wheel low, lost control of vehicle and vehicle slid backwards at least 75 to 100 ft. Into an embankment. Prior to this failure, I was coming up snowy driveway the night before and had vehicle in 4 wheel low and vehicle would not make it up hill and slid backwards on me, at that time I thought it was due to my driving however the next day it occurred again and realized that vehicle had kicked out of 4 wheel drive and only rear wheels working. Premature wearing of front brake pads and rotors causing vehicle to vibrate, shimmy and squeal when appling brakes.
- Mt. Hope, WV, USA
Drivers seat breaks loose, door stop cracks, drive line whine over 40 mph.
- Huntington, NY, USA
Vehicle would vibrate severely when applying brakes at 35-40 mph, and more severely at higher speeds. Vehicle has been to the dealer on eleven occasions, and the problem has reoccurring. The engine makes noise. There was a clunk noise from drive line to reverse. The vehicle would not hold in park. Consumer stated that both inner and outer tie rod failed and were replaced. While driving at 85 mph the vehicle makes a growling noise. Transmission makes clunking noise when putting in gear. The steering wheel vibrates while going over pumps due to front brake rotors failure, also the steering shock was replaced.
- Dearborn, MI, USA
When shifting vehicle in reverse it makes a loud noise and vehicle jerks. Dealership replaced tranfer case twice, and rebuiltd the driveshaft. The vehicle would not start due to fuel pump failure. Driver side wiper blade was worn out. Rear differntial was worn, also the rotors were replaced, the fule injection was serviced cleaned the throttle body, power steering fluid was serviced, tires were rotated, pinion bearings, front axles seals replaced.
- Lawrenceburg, IN, USA
Each malfunction has severely effected the use & safety of the vehicle. Dealership is not interested in the problems
- Englewood Cliffs, NJ, USA
- Farmingville, NY, USA