10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
83,637 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #9

Feb 232003

Grand Cherokee

  • 37,000 miles
The driver side door did not lock with the automatic locking system.

- Baltimore, MD, USA

problem #8

Jan 152003

Grand Cherokee 6-cyl

  • Automatic transmission
  • 86,000 miles
The air bag light was intermittent. The passenger side window and the driver side lock assembly was inoperative. The dealer was not willing to do anything to help. Scc

- Mcdonald, PA, USA

problem #7

Aug 302002

Grand Cherokee

  • Automatic transmission
  • miles
While driving on the NJ trnpke, the vehicle lost power and coasted towards the shoulder. Driver pulled over, and opened the hood, and didn't notice anything. While on the ramp, the vehicle started smoking and the thermometer gauge had begun to rise. The vehicle then bursted into flames. The consumer states that as they got on the ramp, a passing driver waved, and the consumer looked in the rear view mirror and saw the smoke coming from the engine compartment, possible ecectrical system failure.

- North Bergen, NJ, USA

problem #6

Jan 112002

Grand Cherokee 4WD

  • miles
Consumer experienced electrical failure which caused vehicle fire. Manufacturer notified.

- St. Paris, OH, USA

problem #5

Jan 112002

Grand Cherokee 4WD

  • miles
Consumer experienced electrical failure which caused vehicle fire. Manufacturer notified.

- St. Paris, OH, USA

problem #4

Apr 011999

Grand Cherokee 4WD

  • miles
Clunks constantly when shifting from park to reverse, goes in excess of 13mph and there is a electrical problem. I am on my third battery. It's been to 2 dealerships numerous times with the problem not being resolved, including arbitration!

- St. James, NY, USA

problem #3

May 011999

Grand Cherokee

  • Automatic transmission
  • miles
ABS light, and brake light came on, indicating a brake malfunction. Wiring to the right wheel speed sensor was cut by lower control arm. The vehicle has electrical and suspension problems. Driver and passenger side power windows inoperative. Fuel pump failed. Vehicle is leaking transmission fluid due to pan gasket failure. Fuel is leaking from fuel tank due to defective fuel sending unit seal. ABS light, air bag lights are on and A/C blinkers are not working due to ignition switch looses. Vehicle makes noise due to power steering gear assembly failure.

- Peach Tree City, GA, USA

problem #2

Jun 122000

Grand Cherokee

  • miles
The entire electrical system has to be replaced. Nothing works. Not the windows, the locks, the alarm, nothing! this is the 2nd time for the windows. 1st time was when it was 4 mths old. The engine stalls frequently and jerks on the highway. It often shifts to overdrive for no apparant reason and makes a lot of funny sounds. I've been to the dealer numerous times, each time they have an "oh well, it's still under warranty, just deal with it" attitude. Now, B/C I live in the atlanta area, there's a lot of miles on it, but when I first complained there wasn't many at all. This is ridiculous. One thing that I've done and I encourage others to do, since I can't get satisfaction or assistance from the dealers or manufacturer... I've written, in big bold letters (w/window paint) on my windows, all the things that are wrong with it, and I strongly urge others not to buy a Jeep...aka...a lemon! this is ridiculous...something should be done about consumer rip-offs!

- Duluth, GA, USA

problem #1

Jun 022000

(reported on)

Grand Cherokee 4WD

  • miles
The rotors get warped after 3000 miles they fixed it 5 times and it is continuing again, I had the fuel pump replaced, the transmission slips forward after braking they clame that is normal, I had numerous electrical problems ( windows are not closing, radio, etc.

- Brooklyn, NY, USA