10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 83,637 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
"takata recall" to be truthfully honest nothing about this Jeep is safe I didn't know that I could put in a recall for this Jeep because I thought it was too old and too late anyway sensors are horrible no turning signals, my belt assembly breaks a part while driving radiator gets really hot to the point of smoking even when my coolant is full I have sun roof problems because water leaks through it and floods the driver and passenger side trunk will not open my suspension is in great need of help it doesn't even bounce, alot of safety problems but like I said didn't know I could for file for a recall so I'm hoping that this can get recalled.
- Austell, GA, USA
The contact owns a 1999 Jeep Grand Cherokee. While driving various speeds, the contact noticed a burning odor in the vehicle without warning. In addition, the interior lighting, hazard lights, and turn signals would turn on and off independently. The vehicle was not diagnosed or repaired. The manufacturer was not made of the failures. The failure mileage was approximately 180,000.
- Philadelphia, PA, USA
My complaint involving my vehicle and its now defected parts or unsafe status to operate is due to mechanical workmanship. I purchased my vehicle 3 years ago. Never had major problems with it and maintained it well and regular tune-ups. I invested in buying all parts needed as time well ware and tare. Im not too familiar with auto parts or work but as im putting more money into "new parts" my car seems to slowly continue to fail. All I know is I relied on certain mechanics to improve the condition of my car. I had a operable vehicle until I drove into this auto shop and left having to tow it out. I simply asked to change front brake pads, roters, and ignition switch (electrical part). Im told to purchase other parts that include screws, steering column, and key locksmith/ fees. Nothing got resolved and electrical everything stops working. Jeeps front driver tire stays on a flat and to make matters worse a Chrysler dealership is the only place that can fix this. The mechanic spoke to the dealership and finally seemed to have it figured out. $50 was the price I was told I would be left with. After running test and diagnostics, prices changed and more work was needed. Its been a little over 2 months since ive been without. Now im told I need to pay in full $1500 before they will work on my vehicle. I havent been offered a rental muchless been satisfied with the work done. I feel like my car has been stripped of paid parts. Ive looked online for advice and help as what I should do but no action has been done. I would appreciate and greatly be thankful for someone to look into the safety and work performed to my Jeep. As for the recalls the service tech named off several that he stated were taken care of. To my knowledge ive never been aware of any.
- Garden City, KS, USA
The contact owns a 1999 Jeep Grand Cherokee. While the vehicle was parked, the air bag warning light illuminated and started blinking. After a few days, the warning light remained illuminated all the time. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 227,499.
- Lambertville, NJ, USA
The contact owns a 1999 Jeep Grand Cherokee. When the contact started the vehicle, the lighting on the instrument panel failed to illuminate intermittently. The contact stated that the key failed to release once in the ignition. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 200,000.
- Hampton, GA, USA
Electric system is bad and Jeep are known for the bad belts
- Boca Raton, FL, USA
The contact owns a 1999 Jeep Grand Cherokee. The contact stated that while driving, the headlight was turned on the light was diffused by the headlight lens. The contact stated that the lighting visibility was decreased. The vehicle was taken to a dealer where it was diagnosed that the headlight globe needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 09E025000 (exterior lighting:headlights). The approximate failure mileage was 150,000. Updated 11/19/15
- Sauk Rapids, MN, USA
I would have put igniotion/key as the affected parts, but that's not an option. So I'm driving down the road, and all of sudden it just stops running. Literally on southfield road. Think it was just a fluke I continued to try and drive it. Because the first time it started right back up. But now, it turns off at a light, during a turn, going 25mph, 45mph... basically whenever it feels like. I have a son that is a permit only driver, and can't allow him for safety reasons to be driving this vehicle. I went to the mechanic and this is what I was told, there is a part in the ignition system that sends a signal to the chip in the key. When that stops sending the signal the vehicle turns off. Great anti-theft idea! it's so dangerous. Mechanic says the part is $100+ and then the original keys 'may not' reprogram, which means an extra $60 per key, plus programming. There is a reason the dealer keeps it in stock, gotta know it fails. This part should be recalled before someone gets hurt because the vehicle decided to stop running on the expressway.
- Dearborn Heights, MI, USA
Just another recall on the Grand Cherokee. www.dailyfinance.com/2014/10/16/Chrysler-alternator-mirror-recalls/?icid=maing-grid7%7chtmlws-main-bb%7cdl38%7csec1_lnk3%26plid%3D546817 "published in the daily finance". on September 8, 2014 I wrote to you regarding out 1999 Jeep Grand Cherokee and all the problems we have been having since 2013. Please see the original complaint. Your confirmation number (ODI number) is: 10631491 now once again there are more recalls, and I/we still own our 1999. I still do believe that Chrysler is responsible for the problems with the 1999. Just because the Jeep is a 1999, does not mean that Chrysler should not be held responsible for the fixing of this car. We just want it fixed, to be safe to drive. I still feel they should carry the burden of this. Not the consumer.
- Van Nuys, CA, USA
I'm continuing having to replace the lock actuator on the driver's door & also each door locks on the remaining doors. This has been costly & time consuming and needles to say without a vehicle. Some of my friends have the same concerns regarding the locks. Hopefully I can get ya'll to assist with getting a recall for these locks. Any assistance is appreciative.
- Corpus Christi, TX, USA
I purchased this Jeep and not even a month after having it cut off with driving down the road. It will say I have no gas and the tank will be full. At times it would start other times it had to be towed (3 times in fact). This has happened 5 or 6 times at all different speeds. I took it to a dealership $450 later still had the problem. This is very scary for the Jeep to shut off while driving. I have two small children. I am wondering how is there not recall for this. As I have read clearly this is not just my Jeep. This is a huge safety concern. Another thing I also notice I can hit a bump then it beeps and tells me my hood is open. Which it is not. I love my Jeep but cant enjoy it bc scared that it will cut off at anytime.
- Westminster , SC, USA
I was driving on the highway at 70 mph and the car shut off by itself without any warning, then within 10 seconds, it restarts itself. Very scary... this has happened to me more than 10 times while on the highway..it also happens at random times, anyday, anytime, any speed. Sometimes when it dies, I have to wait about 10 to 15 minutes before it will start up again.... very frustrating!!!!!!
- Fall River, MA, USA
The contact owns a 1999 Jeep Grand Cherokee. The vehicle stalled while driving at an unknown speed. The dealer replaced the PCM board, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
- Omaha, NE, USA
Help! we have been experiencing random electrical malfunctions for more than two (2) years with no end in sight. We've gone to two (2) local Jeep dealerships and spent more than $2,000 to find and repair the problems only to have the same problems return over and over: 1.) all dash / instruments and lights such as the check engine, check gauges, speedometer, tachometer (including the air bag) come on & stay on. 2.) the fuel & battery gauges fluctuate and then the gauges fail to register.. 3.) the windows, sunroof and all doors often fail to operate... the windows do not operate when the engine is running. We believe our problems may have to do with the tipm module. Just saw on the news that several Jeep have had the same problems, and it showed exactly the same thing that is happening to my 1999. It is now 2014, and they have never been able to fix it. At first, one dealership said no charge for service because they (the dealer) had contacted Chrysler. Chrysler it seemed had assumed the responsibility, but when these problems kept happening and happening they give up, and put the burden on us. This is an electrical problem which we believe Chrysler has all assumed the responsibility by their first actions. We need to get this fixed. These problems were not caused by us. We are dealing with electrical problems beyond our control? we believe these are problems known to the manufacturer. This is a dangerous situation, if the air bag won't work, or the windows won't open. Please see the link below to the cbs news video report. www.cbsnews.com/news/auto-group-says-nerve-center-defect-behind-Chrysler-problems.
- Van Nuys, CA, USA
Help! we have been experiencing random electrical malfunctions for more than two (2) years with no end in sight. We've gone to two (2) local Jeep dealerships and spent more than $2,000 to find and repair the problems only to have the same problems return over and over: 1.) all dash / instruments and lights such as the check engine, check gauges, speedometer, tachometer (including the air bag) come on & stay on. 2.) the fuel & battery gauges fluctuate and then the gauges fail to register.. 3.) the windows, sunroof and all doors often fail to operate... the windows do not operate when the engine is running. We believe our problems may have to do with the tipm module. Just saw on the news that several Jeep have had the same problems, and it showed exactly the same thing that is happening to my 1999. It is now 2014, and they have never been able to fix it. At first, one dealership said no charge for service because they (the dealer) had contacted Chrysler. Chrysler it seemed had assumed the responsibility, but when these problems kept happening and happening they give up, and put the burden on us. This is an electrical problem which we believe Chrysler has all assumed the responsibility by their first actions. We need to get this fixed. These problems were not caused by us. We are dealing with electrical problems beyond our control? we believe these are problems known to the manufacturer. This is a dangerous situation, if the air bag won't work, or the windows won't open. Please see the link below to the cbs news video report. www.cbsnews.com/news/auto-group-says-nerve-center-defect-behind-Chrysler-problems.
- Van Nuys, CA, USA
Passenger side front door would not unlock. All doors automatically lock when vehicle speed increases above approximately 15 mph. Vehicle was parked and passenger was not able to open door using door handle. After several minutes we were able to get the door to unlock and passenger was able to egress the vehicle. This could pose a serious threat to occupants that could lead to serious injury or death by delaying or preventing their exiting from the vehicle in an emergency or after an accident. This locking system failure also disables the external door operating mechanism making it impossible for someone outside the vehicle to open the affected door thereby making it more difficult for them to assist those inside the vehicle. This make, model and year vehicle has a recall that addresses loss of fuel tank integrity following a rear end collision. If the loss of fuel tank integrity resulted in a fire the failure of the door lock system to prevent occupants exiting the vehicle could result in serious injury or death.
- Port Orchard, WA, USA
One day I was on my way to work and the heater on the passenger side was blowing cold air. The drivers side was warm air blowing. I took it to the shop to be fixed and it cost me $796. Once I started telling people what had happened it seemed like any one that had a Jeep had been through this expensive problem just to have heat in your vehicle in the middle of winter and no extra money to fix it right away. I think this should be a recall on Jeep for the actuator and blend doors. I think I should be refunded for the cost of this bad/poor design on Jeep's. also the electric door locks. I was leaving work one day and went to unlock my door and it would not unlock. I had to call a lock smith to get it unlocked, only to find out the electric door switch went bad in it. That cost another$185. I also hear this problem happens to alot of Jeep's. now my heated mirror on the drivers side is all messed up and you can not see out of it clearly and it will not defrost. So now it looks like about another $100 or so to get that fixed. When I first bought this Jeep about 1 1/2 years ago the fan that cools the motor went bad and was causing the motor to overheat. That cost another $200 to have that fixed. I think some of these items need recalled and give these people with Jeep some of there money back because of all of the problems that we have had with them and all these things seem to start around 100,000 miles. Something needs done.
- Chillicothe, OH, USA
I own a 1999 Jeep Grand Cherokee Laredo and in the past I guess around 6 months it has been parked because noone can figure out what the problem is.the vehicle used to be so dependable and then one day it wouldn't start after I drove it about 15 minutes and shut it off, but I could let it sit for about 20 to 30 minutes and it would start right up.after a few weeks I couldn't drive it anymore because it was stalling more often and I never knew when it was gonna start or not.I had it put on the computer at advance and they mention the number 3 not firing but noone can figure out why my very dependable vehicle all of a sudden was very dangerous.please help me if U can, I am a single mother with no transportation.I have been reading entries by other Jeep owners and I have a little hope since alot of them are having the same problem.
- Johnson City, TN, USA
Hi, my name is [xxx] I have done work for a company call [xxx] based out of Indiana. This guy [xxx] buys Jeep Grand Cherokee and sells them here in mn. I know this vehicle lic # [xxx] he sold to a guy in Iowa it has over 300,000 miles on it when I rebuilt the motor. Then he changed the odometer to read at about 120,000 that he buys from johns auto parts in blaine. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Coon Rapids, MN, USA
- North Las Vegas, NV, USA