10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
62,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jul 282009

Grand Cherokee Limited 4.7L 8 cyl

  • Automatic transmission
  • 62,000 miles

click to see larger images

airbag did not deploy airbag did not deploy airbag did not deploy airbag did not deploy airbag did not deploy airbag did not deploy

A truck pulled in front of me out and my airbag did not deploy. My face hit the wheel and knocked out 8 teeth, broke my jaw, my chin burst open...It was a devastating accident and I had to be flown to UK. I still suffer terribly in every way. Physical, mental pain, PTSD, social anxiety, etc. I had my seat belt on correctly and had taken every precaution. This vehicle was in excellent condition almost like new. I did sue Chrysler but they took bankruptcy and the judge dismissed all cases against them and a few months later they gave Ala Ali 3.3 million for a 30 second spot during the Superbowl and the next year Clint Eastwood received 3.5 million for 30 spot. I don't know how they can sleep at night. I do hope everyone who owns a Grand Cherokee had the airbags checked. It was supposed to have next generation airbags. I did take the airbag to Detroit and had it downloaded to see if it was in fact a working airbag and it was. I had an expert (3 actually) and the conclusion was the sensors were in the wrong spot to deploy. I did call Chrysler again this past September and asked them to speak to me and inspect the vehicle. I was informed that this was not their problem and they hung up on me. Shame on you Chrysler, Shame on you..

- Cecelia E., Lebanon, KY, US