3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,250 miles

About These NHTSA Complaints:

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problem #8

Jun 252017

Grand Cherokee

  • 81,000 miles
1st issue is the seat belt buckles are almost impossible to disengage. They hang up so bad our 10 yr old grand daughter needs help to remove the belt. The belt for the driver has same issue to where it is even difficult for an adult to get it to unlatch. 2nd issue is the transmission slips when shifting from 2nd to 3rd when cold. When it has been driven for a few miles it shifts normal. This appears to be a problem a lot of Jeep owners have. It is a noted problem in other Chrysler vehicles with the 42re transmission. This issue should be addressed since it is so wide spread.

- Port Jervis, NY, USA

problem #7

Aug 012013

Grand Cherokee 4WD 8-cyl

  • 165,000 miles
Many times it is almost impossible to unlatch either the passenger or driver seat belt without much tugging and pulling. In an emergency situation, this could be catastrophic. My dealer has no recommendation. When I turn my steering wheel, usually to the right, the air bag notification signal will come on, indicating the air bag is not inflated properly. This seems to me to be a safety issue, but the dealer says there is no recall and has quoted me about $1000 to repair this situation. I am the original owner, and the car has never been in an accident where the air bag was deployed. I have checked online and many others have this same problem with their 1999 Jeep Grand Cherokee.

- Fayetteville, GA, USA

problem #6

Sep 112009

Grand Cherokee

  • 4,000 miles
My 1999 Jeep Grand Cherokee limited w/42,000 miles. Yes. Not a typo. 42,000, orignal owner & "scared to death" to drive this SUV. I have alot of the already problems, that have been reported. Had to pay many, w/my own cash. This SUV schould have came in 1 color "lemon yellow". it is an accident watng to happen. The recent problem is now I have no A/C-heat or defroster. Ths is due, to failure of the automatic temp control to work. I T started 1st by intermittently working, till now not working at all, this is just 1 more, to the list, of many other problems. I don't think that it is an coincidence that all my issue have happenned, almost exactly, in the order, of all the other complaints. I can't undestand how a company can get away w/this. This new problem can cost up to $2000, if it is, like previous reported problems, happens to be the "blend doors". as a handicapped driver I drive less than 4,000 miles a year. This is the only auto I drive, thus the many, many probs have yet to raise thier head. I have read almost all complaints(too many to read) this SUV schould be a "total recall, I have never heard more complaints & problems, in my life, for any automobile. This SUV schould be studied & reseached, on "how not to build an automobile. Just read the many complaints here & on the internet. We are not making this stuff up. I don't know how they stayed in business as long as they did. We, the taxpayers, bailed them out. Who is bailing out all the owners, of this "death-trap"" if that is not absurd enuff, many problems could have been repaired, by Jeep & still can. What is the purpose, of nhsta, if not to intervene? you have all the complaints. Hundreds of them. You have them posted, yet, we taxpayers/owners safety, has been at risk ever since this SUV was driven out of the showroom. How did you not make a recall on the rotor/brakes issue which was reported at 3,000 miles? I am so frustrated. Is braking problems not a safety issue" please, help us!

- Farmingville, NY, USA

problem #5

Jul 012003

Grand Cherokee 6-cyl

  • miles
Broken window motor, seat belt mounting bolts, leaking rear shock absorbers, etc... the consumer felt Jeep should fix the outstanding problems with the axles and the transmission and give a warranty for the power train. The vehicle experienced a noise while in motion. Also the broken window lift leaked, the rear absorbers failed, the rear passenger window leaked air, the seat belt mounting bolts failed, and a potential fire hazard on the manifold debris shield, the brake pedal pulsated wildly(front were rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. There was a buzz in the rear which had progressed to a howl. Refer to ODI# 10027025

- Virginia Beach, VA, USA

problem #4

Jul 092003

(reported on)

Grand Cherokee 6-cyl

  • miles
Problems with failing axles and transmission. The consumer felt the manufacturer should fix the outstanding problems with axles and transmission and give a warranty for the power train. The vehicle experienced a noise while the vehicle was in motion. Also the window lift leaked, the rear absorbers, the rear passenger window leaked air, the seat belt mounting bolts, fire hazard on the manifold debris shield, brake pedal pulsated wildly(front rotors turned), the passenger window had stuck shut, the exterior mirror had broken off, and the transmission slammed into reverse. There was a buzz in the rear which had progressed to a howl. Refer to ODI# 10029353

- Virginia Beach, VA, USA

problem #3

Apr 292003

Grand Cherokee

  • Automatic transmission
  • miles
Although we have not been involved in an accident ourselves, I have a 1999 Jeep Grand Cherokee and would like the seat belts replaced due to the number of fatalities and injuries related to the generation 3 unlatching problems. I have only one child, a 4 year old daughter, and would be devastated if anything happened to her that could have been prevented. We spent $20,000 on this vehicle and expect it to protect our family.

- Big Lake, MN, USA

problem #2

Apr 062000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
A vibration can be felt in the brake pedal when brakes are applied at any speed. Dealer has yet to be contacted. Consumer stated when coming to a stop at highway speed, the steerng wheel vibrates, dealer informed consumer that the front rotors were out of round, driver side seat belt cover snapped off.

- Plainfield, NJ, USA

problem #1

Mar 272000

Grand Cherokee

  • miles
Vehicle taken to dealer for recall 00V034000/ seat belt mounting bolt repairs. Later on, consumer learned that recall was done through another dealer/ leon rosser Jeep, bessener, al; asking NHTSA to share some light on this matter.

- Helena, AL, USA