10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 60,100 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving approx. 30-35 mph tried to round a bend in the road and the steering failed, the steering wheel locked and I was unable to turn the vehicle and crossed the center lane of the road and crashed head-on into a school bus. The vehicles were towed from the scene and my vehicle was later inspected by an engineering firm to determine the cause of failure which was tie-rod defect/pitarm failure. The report indicated that this area does not have grease fittings. The failure of the part was due to improper manufacturing.
- Pottsville, PA, USA
Tie rod ends replaced. Cooling fan sensor, front wheel bearings, rear differential completely rebuilt, what's next? will never buy a Chrysler product again!!!!!!!!
- Dousman, WI, USA
While driving my 1999 Jeep Grand Cherokee on Nov. 20 2005, I lost steering, causing me to collide with another vehicle then run off the road and hit a sign. This all happened before I could get the vehicle stopped while traveling about 35 mph. After looking under the front of the vehicle, I found that the ball joint connecting the tie rod to the pitman arm had completely separated causing a complete loss of steering. Fortunately, no one was injured. This is a problem that definitely warrants a recall.
- Brazil, IN, USA
A mechanic and the state inspector indicated, upon inspection that the truck will fail inspection. The left outer tire rod and left upper ball joints are lose and the truck shouldn't be driven.
- Braintree, MA, USA
While driving to Florida in our 1999 Jeep grang Cherokee, the tie rod on drivers side dropped to the ground. Fortunately for us, we were not going fast at the time. The tie rod end which consists of a ball and socket came apart. Inspection by a Jeep dealer determined that all 4 tie rod ends (2 tie rod and 2 drag link) were loose and in danger of failing. If we had been moving at highway speed when the failure occurred, we would have lost all steering control. There are no grease fittings on the failed and failing parts and no mention of having the tie rod ends checked at regular intervals in the owners manual. We ended up having all four tie rod ends replaced, the vehicle aligned, and buying four new tires, but that being said, we just feel fortunate we weren't in a serious accident or worse. The failure of the tir rod ends should be made a recall for the protection of other Jeep owners.
- Sandown, NH, USA
- Ravenna, OH, USA