I have a 2000 Jeep Grand Cherokee. Since July 2004, there has been problems with the power door lock solenoids, one after the other. As of this reporting, I have had to have all the power lock solenoids replaced, including the back hatch which was replaced the Monday prior to this writing. The problems started with the rear door solenoids, left door first, then the right. Problems were significant enough with the rear doors that they could not be opened from the outside after they failed - only from the inside by manually unlocking the door (the outside does not have a key slot). I have incurred almost $2,000 in repair costs over the last 30 months replacing the mechanisms. The same repair shop replaced all five units, and all five replacements are currently functioning. They furnished me this website to contact due to the trouble that I have seen.

- Tullahoma, TN, USA

The rear window and tailgate remain locked even after unlocking the vehicle. If you lock and unlock the vehicle enough, the rear window and tailgate will unlock. The lock sounds as if it is "spinning".

- Reno, NV, USA

Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; January 2000/brand new to Sept. 2006...some pd. Under warranty others after 2004 not; even though the defects usually do not happen to a Jeep Grand Cherokee/fully loaded. The last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 Jeep Liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last Friday 9/15/2006 we asked about the Grand Cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon...$35,000 is what I paid. We called Chrysler main customer service and was only told were sorry, the age of the Jeep and past warranty...what does that have to do with all the past defects since 2000 and the fact we tried their customer service in 2002 and got no where again. No matter the age of the vehicle...safety is safety. And if ball joints go bad for no reason and have to be replaced then, it should go as a safety concern for all their vehicles.

- Conneaut, OH, USA

I am another frustrated 2000 Jeep Grand Cherokee owner! my rear lift gate lock starting making a horrible grinding sound, and wouldn't unlock. After taking it to a local dealership, I learned that this was a common problem with Grand Cherokee, and would cost about $400 to fix. Also, to expect the same problem from the other door locks. Now several months later my driver side back seat door lock is doing the same thing. I'm surprised to find so many other Grand Cherokee owners on line with the same problem(mycarstats.com), yet the manufacturer doesn't feel this is worthy of a recall, and the problem isn't covered under warranty. Jeep is aware of this problem and should recall it.

- Modesto, CA, USA

Safety issue: Power door locks inoperable. 2000 Jeep Grand Cherokee. On three (3) seperate occassions, we have had to have three (3) seperate electronic locking systems replaced on three (3) seperate doors/hatches on this vehicle. In all three incidents, the "actuator" has failed to either lock and/or unlock each individually effected door. On one occassion, we were unable to exit the driver's door at all, thus having to climb over to the passenger's front door to exit. When we contact the manufactuer - each time - they tell us that these are "normal wear items". after scanning your sight, I find a total of twenty-one such related complaints for Jeep Grand Cherokee (not all year 2000 models) and four specifically related, year 2000 complaints. To describe the failure: The locking mechanism simply fails to engage and/or disengage and makes a higher pitched, longer than usual, whining sound - as if an electrical motor has failed. The cost of each repair has been equal to or exceeded $150 per incident. The following listed incident date (online submission field required) refers only to the latest/most current date of repair. All services for such repairs - each incident - were obtained at capitol grage, a Jeep/Chrysler dealer, in willimantic, connecicut. The vehicle was originally purchased at a now defunct, Jeep dealership in mansfield, Connecticut, named champagne Jeep/cheverolet.

- Mansfield Center, CT, USA