10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
10 / 0
Average Mileage:
94,937 miles

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« Read the previous 20 complaints

problem #127

Sep 172010

Grand Cherokee 6-cyl

  • 150,000 miles
2000 Jeep Grand Cherokee.. driver and passenger seats broke from bottom brackets... very dangerous. My driver and passenger seats are unattached to the floor and are loose...there are alot of complaints on this models!

- Lynwood, CA, USA

problem #126

Apr 122009

Grand Cherokee 4WD 6-cyl

  • 84,268 miles
Driver seat frame broken. Regular driving just snapped temporary fix with a C clamp. Not safe, what good is having a seat belt on if your seat is not secure?

- Kingsville, TX, USA

problem #125

Dec 102010

Grand Cherokee

  • 161,000 miles
Drivers seat frame and seat broken.

- Richmond, IN, USA

problem #124

May 012010

Grand Cherokee

  • 80,105 miles
The driver's side seat in my 2000 Jeep Grand Cherokee, got wobbly and eventually broken one side of the rails to the point where the seat has become dangerously wobbly and uncomfortable to sit in.

- Lake Forest, CA, USA

problem #123

Dec 292010

Grand Cherokee

  • 145,000 miles
2000 Jeep Grand Cherokee Laredo, I was driving to work 80 mph on the highway and all the sudden my seat driver broke I nearly crashed I spun three times before coming to a stop...... two days later my bothers driver seat broke. I did some research online and this is a systemic problem. I am even considering legal action. I could have died, try to explain that to my wife that I died because the driver seat broke.

- Columbus, OH, USA

problem #122

Jun 152005

Grand Cherokee 6-cyl

  • 100,000 miles
No event caused this failure. Car has not been in accident or misused ever. The drivers seat broke free from the sliders. Metal actually ripped around bolts. Caused seat to fall backward as I was driving. Currently have seat clamped to seat bracket as I look for new ones. Jeep swears its not a big problem as it made millions of Grand Cherokee. Seats can't be found in junk yards and thousands of complaints online. I wonder how many have been injured or died because of accidents caused by seat failure. Guess its hard to tell as I am sure failure of seat blamed on accident most of time.

- Winston-Salem, NC, USA

problem #121

Aug 072008

Grand Cherokee 4WD 6-cyl

  • 60,500 miles
2000 Jeep Grand Cherokee driver seat frame broke. Began wobbling then cracked while I was driving the vehicle causing the seat to fall forward then backwards.

- Chicago, IL, USA

problem #120

Jun 012008

Grand Cherokee

  • 110,000 miles
I have a 2000 Jeep Grand Cherokee Laredo 4X4. About a year or more ago, my front driver's seat began to "wobble"... it was only a very minuscule amount at first, but has gradually increased in severity and is now a completely broken seat. The left side of the driver's seat can completely be lifted up on its side and is fully detachable. The brackets and seat mount under the seat have broken completely and the metal is snapped. This is a very serious problem as the driver seat may completely detach sporadically during operation. Visiting a body shop at the beginning of 2010 I was told that replacing the seat would cost at least $500 and that the most cost efficient method would be to consider a replacement seat from the junk yard. As I began searching around for seats, I began to notice a very strange pattern: All the Jeep's with my make and model from about 1999 to at least 2003 or 2004 had their front seats already missing within a matter of days upon their initial arrival to the junk yard. It was almost impossible to find a driver's seat that would fit my make and model because others around the country were. Confronted with this irony, I began to search online for remedies to my issue and to see if other consumers had faced similar problems with their Jeep. I was astonished and deeply disturbed to find their was a web page filled with comments from other consumers experiencing the same exact issue with the driver's seat and in some cases, the driver's seat had detached during vehicular operation (for example, while making right turns). These comments dated back to 2007 and majority of them, if not all, dealt with Jeep Grand Cherokee Laredo from the year 2000. This is a major problem and there is a proven track record of this seat defect. The number of cases is too large to be irony. Please advocate for a recall on behalf of consumers who are facing this.

- Cayce, SC, USA

problem #119

Aug 012010

Grand Cherokee

  • 82,000 miles
The contact owns a 2000 Jeep Grand Cherokee Laredo. The contact was driving approximately 30 mph when the driver seat fractured. The vehicle was taken to a local mechanic and the mechanic referred the contact to the dealer. He then called the dealer and was advised that the driver seat would need replacing. The manufacturer was not contacted to report the failure. The vehicle was not repaired. The approximate failure mileage was 82,000 and the current mileage was 85,000.

- Bronx, NY, USA

problem #118

Dec 012010

Grand Cherokee 4WD 6-cyl

  • 136,000 miles
Seat brackets under driver seat have broken, which causes seat to move when going around bends, getting in and out of seat. The way the bracket has broken, the seat can physically be lifted up off the floor. We removed the seat, there is only 1 of the 4 brackets not broken, so if the last one would break the seat could tip over or fall backwards or forwards. If you would go around a bend, you would either hit up against the door or against the console depending on which direction you turn. If you would have to slam on the brakes the seat would fly forward into the steering wheel. We have fixed the seat once by rewelding the brackets, and they broke again, so we now have completely replaced the seat with a seat from a different Jeep. After the initial repair, it took about a year for it to break again.

- Finleyville, PA, USA

problem #117

Nov 162010

Grand Cherokee

  • 150,000 miles
The contact owns a 2000 Jeep Grand Cherokee. The contact was sitting in the vehicle when he heard a noise in the drivers seat. When he started driving, the seat began wobbling out of control. When he inspected it, he noticed two cracks in the seat frame. The vehicle was not repaired. The contact called the dealer and was told that they had to repair the entire frame. The manufacturer was not been notified. The current and failure mileages were approximately 150,000.

- Staton Island, NY, USA

problem #116

Nov 012010

Grand Cherokee 6-cyl

  • 78,640 miles
Drivers seat apparently cracks, starts squeaking, wobbles and then breaks. I have taken it to be welded three times now and each time it lasts from a couple of months to a couple of years before the problem occurs again. It has now broken for the forth time. Electric seat motor also fails to lift the seat under its own power without helping by pulling the seat forward while selecting the seat forward position on the seat motor control.

- Lacey, WA, USA

problem #115

Nov 012010

Grand Cherokee 4WD 6-cyl

  • 42,000 miles
Without any prior signs, the frame on the underside of the front seat my 2000 Jeep Grand Cherokee broke. It appears that the metal near the bolt was weak and simply snapped. After searching online, it appears that this is a common problem. Fortunately I haven't had the problem with the seat turning into a rocking chair yet but I fear that it is inevitable. This vehicle has less than 50,000 miles on it and has never been used for anything more than normal everyday driving. I find it disgusting that the manufacturer has not done a recall on an issue that ranges for a number of model years and is instead forcing us to pay to make our cars minimally safe. When you purchase a car, you don't expect the metal in it to just break!

- Overland Park, KS, USA

problem #114

Sep 012010

Grand Cherokee 4WD 8-cyl

  • 153,000 miles
2000 Jeep Grand Cherokee ltd. Is riddled with safety problems. Chief among them is the drivers side seat frame. Bottom part of the seat frame has busted in several places. This is a serious matter and daimler/Chrysler should be held accountable. New seats are not easy to find and if you can find one the price is astronomically outrageous.

- Benton City, WA, USA

problem #113

Oct 192010

Grand Cherokee 8-cyl

  • 130,000 miles
The contact owns a 2000 Jeep Grand Cherokee. The contact stated while driving under normal conditions, the driver side seat frame fractured. The contact stated that the seat would feel loose for some time before fracturing. The vehicle was not inspected or repaired. The failure and current mileage was 130,000. Updated 01/13/11 the consumer believed the failure was due solely due to inadequate material used in the manufacturing of the seat frame and mount assemblies. The consumer was informed the mount was no longer available from Chrysler. Updated 01/25/11.

- Blaine, MN, USA

problem #112

Oct 232010

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 150,000 miles
The contact owns a 2000 Jeep Grand Cherokee. While the contact was driving approximately 35 mph, approaching a traffic stop signal, the front driver seat abruptly moved in the backward position without assistance. The vehicle was driven to the side of the road and inspected. The contact stated an unknown part disengaged underneath of the seat. The vehicle resumed with caution. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000. Updated 02/03/11 the consumer stated the front driver's side seat broke. The steel bracket which attached the seat to the frame snapped and broke. Updated 03/17/11

- Clifton, NJ, USA

problem #111

Sep 202010

Grand Cherokee

  • 168,712 miles
The tabs that hold my driver's side seat to the track assembly on my 2000 Jeep Grand Cherokee Laredo have completely broken. The dealership quoted $500+ to fix their faulty product. The incident happened while merging onto I-75 near atlanta and I wound up laying in my back seat. I know that I am not alone in this issue as I have checked several forums and junk-yards all of whom report the it as a common occurrence. Chrysler's chosen viewpoint of not fixing a severe safety concern is unacceptable.

- Marietta, GA, USA

problem #110

Oct 012010

Grand Cherokee

  • 135,000 miles
The metal frame holding the driver's seat in place broke in two places.

- Burnsville , MN, USA

problem #109

Oct 172010

Grand Cherokee

  • 99,300 miles
About six months ago, I heard a snap and felt the right side of my driver's seat in my 2000 Jeep Grand Cherokee Laredo become loose and wobble. Today, 10/17/ 2010, as I exited my Jeep I heard another snap and discovered that the bolts connecting my seat to the vehicle had broken. The seat is completely disconnected from the vehicle. I weigh 185 lbs and have been the owner of the vehicle since August 2004. The safety issue has not yet been repaired. If there were an accident, it is possible that I along with the seat could be ejected from the vehicle.

- Columbus, OH, USA

problem #108

May 012010

Grand Cherokee 4WD 6-cyl

  • 175,000 miles
Drivers seat frame is broken.

- Burlington, NC, USA

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