The contact owns a 2000 Jeep Grand Cherokee. The contact stated that heater failed to blow hot air on the passenger's side and 6 months later, the driver's side vents failed to distribute heat. There were no warning lights illuminated. The contact stated that the vehicle was poorly designed and metal should have been used instead of plastic for the vents. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed nor repaired. The failure mileage was 180,000. The VIN was not available.

- San Jose, CA, USA

While driving at speeds around 48 to 51 mph, you can feel the steering wheel start shaking sometimes if you take your foot off the gas petal it will stop but more than not it will go into a violent shake to where one can hardly hang onto the steering wheel. You have to try and get safely to shoulder and stop. Then you can drive away but when speeding up to merge back into traffic it does it again. When you just cant take it anymore you exit the freeway just to drive the city streets to where you get the small like shaking in the steering wheel. These past 2 weeks it seems to be happeing more often. I have had some work done as to what my guy thought it could be for it to not be fixed. I also now have the annoying air bag light coming on and beeping while turning any direction corner. I really like the Jeep but I only work part time and my fiance passed away 2 years ago before his passing he bought the Jeep so I would have a safe vehicle to drive. I do not feel safe driving the Jeep but it is the only one I do have now..parts and work done as of February of 2015.....3 tie rod ends replaced 2 lower one upper on passenger side, 2 new tires because I was told that is what was causing it., a rear driver side wheel seal, a valve cover gasket, 2 sets of front brake pads and rotors cosing well over $1300. And still have this violent shake. I can not afford to buy a different vehicle so please tell me what to stop the shaking forever.

- South Saint Paul, MN, USA

Gas tank shield has rusted out and pieces are missing, this should be recalled for a safety hazard that the gas tank can be exposed and punctured being fatal. I brought this to a Jeep dealer and they said to call Chrysler Corp. They did not take photos. The doors in side are rusted. All years are being recalled for this issue of the shield but not my year. Do you have to wait until someone dies to recall these unsafe vehicle's?!! Jeep are very expensive and I feel that mine should be fixed asap by the company.

- Canfield, OH, USA

Sunny day, dry road. At the stop I heard a loud 'toc' sound rear right side. Felt like the rear of the car had slid. I made my right turn and accelerated on road when the car started swaying left and right, I could not keep the car on the road and ended up on the left lane (55M/hr road). Managed to slow down and stop in parking lot. Mechanic said extreme corrosion of frame caused separation of the axle to the right side torque. Axle moved rearwardly to lean against the wing.

- Eastman, VT, USA

During frontal crash cargo cover came loose and fell on top off css in back seat, child was not in vehicle at the time.

- Haynesville, IL, USA