1.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
116,197 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jun 012021

Grand Cherokee

  • miles
Housing for driverside rear lights has melted and the brake and tail lights do not work.

- Mishawaka, IN, USA

problem #7

Jun 032018

Grand Cherokee

  • 200,000 miles
Brake lights, running lights, tail lights, turn signals dont work. Sitting still or moving.

- Clermont, FL, USA

problem #6

Jun 082016

Grand Cherokee

  • 168,000 miles
Sudden stalling while driving or at idle. Applicable at all speeds from idle to freeway speeds. Sometimes the vehicle will restart and other times it will not restart right away. Sometimes it will restart if the vehicle sits for about 15 minutes and other times it has left me stranded for three hours or more. I have stalled in the middle of busy intersections and freeways. I have taken the vehicle in for repairs three times, have paid over $400 in repair bills to have parts replaced and the issue still occurs. There are many complaints in internet forums for the exact same thing and most seem to lead to a faulty engine control module. I have not yet replaced the engine control module myself since they can cost over $400 and the dealer cannot guarantee that this will fix it. With all of the complaints regarding this reoccurring issue, I believe that this should warrant N investigation and possible recall due to safety concerns of vehicles stalling. The stalling has happened numerous times. I have no single date that I can provide. I have quit driving this vehicle since November due to concern for safety.

- Rochester, MI, USA

problem #5

Sep 232016

Grand Cherokee

  • 209,578 miles
For going on 2 months now my car has stalled at the most inconvenient times. Turning into gas stations, stopping at stop lights, driving on busy streets going up to 50mph. Usually I can just pop it into neutral and restart it but as of late, it won't turn back over until I replace the ignition fuse. I have replaced that fuse twice now, replaced the map sensor, replaced the fuel filter, yet nothing has offered a permanent solution to this problem. As you can clearly tell, this is a very dangerous problem to be having and by reading through these complaints I see I am far from alone. Not to mention the cost associated with having to replace all of these parts (per advice from mechanics) while getting nowhere. Please fix this or figure out what is causing it before someone gets seriously injured or worse. I'd also like to note my 1999 Jeep Grand Cherokee limited was having this same problem before I junked it.

- Toledo, OH, USA

problem #4

Sep 162015

Grand Cherokee 4WD 6-cyl

  • 110,000 miles
First: I had purchased this vehicle used with approx. 110,000 miles on odometer. Steering wheel violently shakes on moderate to heavy braking as well as moderate shaking upon deceleration on highway surfaces as well as interment clunking from frontal suspension area under similar conditions. The steering wheel may be pointed straight ahead or at a slight left or right position. There are times when the shaking, under the above conditions, is very slight or nonexistent at all. I believe it is in the front steering linkage/suspension and not the brakes. I have personally inspected the components mentioned above as I have mopar experience in the past as a technician. I have also had a second opinion from an independent technician well versed in Jeep technology. Second; I also have a problem with the oil pressure being erratic when warmed up and either stationary or in motion. I have replaced the oil pressure sending unit and performed mopar diagnostics on the cluster as mentioned in the shop manual to no avail on this 4.0L engine with automatic transmission.the gauge reads well when cold but when warmed up it will drop to zero with the gauge alarm warning me of the action. Then moving erratically between the 40lb marker and zero pressure while in motion or stationary. I and a few technicians are having difficulty determining where the problem is generated. On a note, there is a slight consistent ticking noise such as a valve lifter or rocker arm coming from the engine, warm or cold, stationary or in motion. It occurred when I purchased the vehicle and is still occurring today. Thank you for any consideration that you may provide to me as this is my only means of transportation and I am handicapped. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Flemington, NJ, USA

problem #3

Oct 192015

Grand Cherokee

  • miles
I have read that !any people have the same driver's seat issue. The holes for the bolts has been shredded completely and the dealership tried to charge $3,500 to repair it. It's a defect that should be fixed for free. It under the seat, how can the owner destroy that. 2) the head light covers gets this discoloration or grime on the inside decreasing the brightness by 45% at night, this didn't happen in my Bronco. I called Chrysler and they said the recall # listed online didn't match the format of the numbers in their system to do research. What? this is ridiculous, fix your recalls Chrysler!!!

- Fort Washakie, WY, USA

problem #2

Apr 232013

Grand Cherokee 6-cyl

  • 150,000 miles
While driving the ABS light comes on and stays on along with air bag light and stays on.

- Blairstown, NJ, USA

problem #1

Feb 102010

Grand Cherokee 8-cyl

  • 92,000 miles
Engine started stalling without any warning while driving at any speed, first occurrence was at about 35mph. Lost power steering, brakes on a sharp curve! dealer found ECM (engine control module or computer bad). That happened the first time in 2010. It has happened again in 6/2013 and now again in 3/2014 except the one of the last two times the car jerked and wouldn't accelerate as we started to pass someone on a 2-lane road. The Jeep jerked, immediately started slowing and then the engine died causing loss of powersteering and power brakes and almost being hit from behind as we were not quite clear of the car we were passing and had no choice but to slow and move back into line behind the slower car ahead of us, as the engine died and two other cars were passing the slower car from behind us almost ran into us!!! then we got the car started, drove about another 3 miles to a business, as we were on a rural road at the time of the incident. The car would die (twice more) and not go over 59 mph or 2600 engine RPM. The dealer and our shop manager says "this is a habitual problem with a lot of Chrysler products...they have poorly made engine control modules, the worst in the auto industry"! the shop manager says "it's a real safety issue that isn't being addressed anywhere!"

- Scottsdale, AZ, USA