10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 11,386 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While traveling at speeds higher than 20 mph and applying the brakes there is a vibration coming from vehicle. Dealership examined vehicle, and determined that rotors were warped and had to be replaced. Repairs were not made because dealership would not cover them under warranty. Please provide any additional information / documentation.
- San Francisco, CA, USA
Front rotors have been replaced 3 times/ were resurfaced once, and rear rotors were replaced once due to vibration in vehicle. Consumer stated that the PCV valve failed, fuel filter failed, and front shocks leaking fluid and replaced front shocks, also the transmission pan was leaking fluid, wiper blades were replaced.
- Bensenville, IL, USA
Early brake rotor warpage under normal driving conditions.
- The Colony, TX, USA
Upon applying the brakes, the vehicle shakes excessively, including the steering wheel. According to the dealer mechanic's report, the problem is attributed to warped rotors. Numerous other owners of the same vehicle I encountered have experienced the same problem at mileage below 10,000 miles. The problem is not attributed to normal wear and tear or driving habits as expressed by the dealer, but rather to defective manufactured installed rotors. I was informed that earlier versions ( 1998, 1999) of this vehicle were recalled for defective rotors. I am concerned of the safety issues involved due to the operator's inability to control the vehicle upon applying the brakes.
- Sunny Isles, FL, USA
Rotors became warped/ vibrated when putting on brakes. Steering vibrates very hard.
- Wilmington, NC, USA
Rotors vibrate when applying brakes form high to low speeds. Rotors are badly warped.
- Costa Mesa, CA, USA
Front rotors have warped 5 times since buying the vehicle.
- South Bend, IN, USA
First time Chrysler replaced the front rotors free of charge. The second time I was told that was not covered under warrenty and all three of four rotors were turned at my cost. The third time I had a local garage turn all four rotors due to warpage. The car now is starting to show warpage again. The steering wheel shakes uncontrollable when braking at 60 mph with the warped rotors. I have written a letter to Chrysler and they have stated "not covered under warrenty and that they have not heard of any problems". central garage told me that they see alot of Jeep like mine with warped rotors. I have contacted other Jeep garages and they all stated that they see alot of my style of Jeep with warped rotors. This is major safety feature on my car and I feel that Chrysler should engineer a solution. I shouldn't have to have my brakes repaired every 5-6000 miles to keep my car safe to drive and spend $400-$500 to do so.
- Neenah, WI, USA
Brake rotors were warped, causing steering wheel to vibrate when driving. Brakes would not stop vehicle properly. Contacted dealer who stated that vehicle was not covered under warranty after 12500 miles.
- Naperville, IL, USA
Brake rotors warp and warp and warp. A $30,000 car/SUV with a braking system that is a total engineering failure. Now with 40,000 miles, I've had the brake rotors turned three times! the dealer would do nothing the first time because brakes were not covered on the warranty. I'll never buy another Jeep.
- Chesapeake, VA, USA
Brake rotors are warped. Require replacement. Dealer and manufacturer refuse any responsibility. Owner must pay for all repairs. Warranty only 12,000mi.
- Boston, MA, USA
Front brake rotors warp. I have replaced them twice and had them cut once, and it happends every 6,000 miles or so.
- Weston, FL, USA
Rotors have become warped after very short time. Front shimmies when braking.
- Collegeville, PA, USA
Brake rotors warped over one day use. Contacted dealer, and dealer stated brakes were overheated, and not covered under warranty.
- Benicia, CA, USA
Rotors failed at 7K, 14K, and 27K. Never had a car that needed brake work at 27K. Suspect that brake system is undersized for vehicle.
- Ypsilanti, MI, USA
When traveling at 60 mph and applying brakes vehicle will shake when trying to slowdown. Contacted dealer, and dealer solved problem. Consumer stated the dealer discovered the problem as bent rotors.
- Saint Agustin, FL, USA
Rotors warped at 21,000 miles. The steering wheel shook so violently that it came out of my hand. Fortunately, I was able to stop without causing an accident.
- Christiansburg, VA, USA
Front wheels shimmy violently when braking at 40-50 mph causing the car to be hard to control. This is caused by rotor overheating and warping due to design defect. There was 75% pad remaining at 15,000 mile service, I have towing package, and I have never towed anything. Therefore my driving habits are not to blame. This is an extremely unsafe design defect that does not provide sufficient cooling. This is a known problem that Jeep is ignoring.
- San Francisco, CA, USA
Premature wear of front brake rotors caused vehicle to brake violently when brakes were applied. Dealer notified. A tsb has been issued. Consumer states while braking, vibration occurs to the steering wheel and brake pedal, manufacturer states failures are normal wear at or below 12000 miles.
- Suisun, CA, USA
- Miami, FL, USA