10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Repairs on brakes 4times, drivetrain 4 times, many other items.
- Bronx, NY, USA
Re: braking system, vehicle has always had shimmy or pulsation and feel that vehicle will not stop. Complained to dealer at 9,000, 20,000 and again at 34,000 miles as well as numerous times while at dealer for oil changes. Always told this is just how vehicle brakes until 34,000 when told that all pads need replacement and rotors are warped. Chrysler refuses to pay or acknowledge defect despite my record of complaints. Re: drive shaft, vehicle clunks as stopping and takes a long time switching gears. Complained at 5,000, 9,000, 20,000, and 34,000. Drive shaft supposedly replaced at 5,000 and 9,000 miles, although independent mechanic doubts upon review. Chrysler considering another replacement after 34,000 mile complaint.
- Laurel, MD, USA
Excessive driveline whine at speeds above 55mph, when accelerating & decelerrating. Very annoying/ unable to remedy situation with dealer. Called Jeep customer service. No help at all, dealer says normal.
- Las Vegas, NV, USA
The first week I owned my brand new vehicle, it started clunking and jerking. Several weeks later, they replaced the drive shaft. I continue to have similar and other problems with the transmission, gear shifting, brakes, etc...I inquired of the dealership whether or not there were any reported manufacturers defects and they said no. They lied.
- Honolulu, HI, USA
Driveshaft and yoke are defective in the Jeep Grand Cherokee. This is a known problem to Chrysler and the refuse to fix it. I paid over $39000 for my vehicle, and I'm convinced that it is not safe at highway speeds. There are several class action lawsuits underway against Jeep for this same problem. They have even set up complaint forums in some automobile review web sites. I would appreciate any help you may be able to provide in this matter. Chrysler knows of the problem but after 4 service attemps they cant fix it.
- Milford, CT, USA
- Fairport, NY, USA