10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,500 miles

About These NHTSA Complaints:

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problem #20

Aug 062007

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 113,000 miles
2000 Jeep Grand Cherokee shuts off while driving at highway speed. Once it started again on its own and then the second time it required that I restart the ignition.

- Durham, NC, USA

problem #19

Oct 252004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 97,000 miles
My 2000 Jeep Grand Cherokee will randomly stall. The dealer is unable find a problem. I was able to prevent a crash by muscling the powerless Jeep to a curb.

- Shreveport , LA, USA

problem #18

Mar 022001

Grand Cherokee

  • miles
Consumer stated the check engine light illuminated on several different occassions, which also caused the heater to become inoperative, the 02 sensor was replaced which did not remedy the problem for the light illuminating, vehicle was running rough and hesitating, in which the dealer replaced the sensor crankshaft position sensor and camshaft sensor.

- Clinton, NJ, USA

problem #17

Jun 022001

Grand Cherokee

  • miles
While driving at any speed vehicle will shut off. Contacted dealer several times, but the dealer could not solve problem.

- Shiloh, TN, USA

problem #16

Aug 092001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer states that intermittently when driving the vehicle will stall out and die without warning.the dealer has been notified. Dealer replaced ignition coil and repaired distributor shaft. There is a loud noise when applying brakes, dealer could not find problem. When first starting vehicle, it takes a couple of times to start.

- Strongsville, OH, USA

problem #15

Feb 232002

Grand Cherokee 4WD

  • miles
I was driving at about 40-45mph, and suddenly the steering got incredibly stiff. The vehicle had stalled. I managed to pull off to the side of the road and tried to turn it back on. It cranked, but wouldn't turn over. I called Jeep, and had it towed back to the dealership. They told us it was the gear on the cam speed sensor. The mechanic showed us what he said was the cam sensor. Several of the teeth on the gear were shorn off. We asked to keep the bad part, and they said that was not allowed. I'm afraid the same thing will happen while I am driving on the highway.

- Georgetown, CT, USA

problem #14

Oct 202000

Grand Cherokee

  • Automatic transmission
  • miles
While driving at highway speeds vehicle will completely shutdown without warning, cause unknown. Dealer replaced a sensor which did not correct the problem.

- West Covina, CA, USA

problem #13

Jan 012001

Grand Cherokee

  • miles
Vehicle stalls. Also, brakes and rotors are defective.

- North Merrick, NY, USA

problem #12

Mar 152001

Grand Cherokee 4WD

  • miles
This Jeep has numerous problems and has been to the dealership for service 4 time and they have failed to repair even 1 of our complaints. All complaints other than the pull to the right have been dismissed with the explanation of can not duplicate. They have tried to repair the pull to the right but it only got worse. We were told by a repair tech. That it needed a new part to correct the pulling to the right but Chrysler has failed to install this needed part. We have requested a repurchase of the Jeep under the lemon law but Chrysler denied our request stating that the pull to the right is due to "road crown" and if you hold the steering wheel with a strong to medium grip you don't notice the pull to the right! we have this in writing from the arbitrator that Chrysler hired. The dealership and Chrysler attempted to conceal some service repair forms that had the loose rear hatch problem and the pull to the right. Chrysler stated in letters to the attorney general that we had never brought the rear hatch alarm to the attention of the dealership which was disproved at arbitration but we still never received a copy of the repair sheet even though the dealership has it and provided a copy to the arbitrator. We have parked this Jeep due to the increasing severity of problems. We think this Jeep is dangerous due to it's numerous defects. We refuse to let anyone ride in the back for months due to the rear hatch (which the district manager for Chrysler found was loose at the arbitration hearing by pushing on the bumper and hatch.

- Mabelvale, AR, USA

problem #11

Aug 042000

Grand Cherokee 4WD

  • miles
Vehicle stalls when stopped with brakes applied, Chrysler says this is not a safety problem and does not affect performance of the vehicle.

- West Chester, PA, USA

problem #10

Nov 202000

(reported on)

Grand Cherokee

  • miles
The vehicle has stalled 4 times while driving, on one occasion an injury was sustained to the driver who pushed the vehicle out of the dangerous position it was in.

- Tampa, FL, USA

problem #9

Sep 162000

Grand Cherokee

  • miles
Vehicle was completely shut down by computer while travelling 60mph on freeway, resulting in several near collisions at high speed -- a cam sensor failure, according to the dealer.

- Toluca Lake, CA, USA

problem #8

Sep 152000

Grand Cherokee 4WD

  • miles
Engine stalled while driving resulting in complete loss of power which locked up the brakes and steering.

- Hackettstown, NJ, USA

problem #7

Jun 152000

Grand Cherokee

  • miles
Consumer was traveling about 55mph on highway and vehicle just shut off. No brakes or steering. Also, all electrical power was gone.

- Hastings On Hudson, NY, USA

problem #6

May 152000

Grand Cherokee

  • miles
Chrysler does not want to take responsibilty for problem or admit that there is a problem. No safety defect.

- Houston, TX, USA

problem #5

Apr 152000

Grand Cherokee

  • miles
Ongoing problem with engine stalling while traveling at any given speed. Vehicle been in / out of dealer's shop on three occasions, and problem is reoccurring.

- Hanover, PA, USA

problem #4

Feb 202000

Grand Cherokee

  • miles
Vehicle experiencingproblem with lack of acceleration and stalling( 4.7 V8 engine). Vehicle would not accelerate more then 20 mph. Vehicle been in /out of dealer shop on three occasions, and problem still goes unresolved.

- Baker, FL, USA

problem #3

Apr 292000

Grand Cherokee 4WD

  • miles
While driving, engine stops and locks the steering wheel resulting no control on the Jeep.

- Guilderland, NY, USA

problem #2

Apr 072000

Grand Cherokee 4WD

  • miles
This automobile shuts off the engine while driving. There are no mechanical indicators of the problem. This is the 3rd time that the car has simply shut off while driving. This is a very dangerous occurrence.

- Falls Church, VA, USA

problem #1

Apr 072000

(reported on)

Grand Cherokee 4WD

  • miles
Engine difficult to start when hot. When engine is hot and you let sit for a short period of time and trying to restart, it turns over but acts as starved of fuel. Now turn the key off and try to restart, it will start but sometimes chokes down then shutters up to recommended idle speed.

- Yorkville, IL, USA