10.0

really awful
Crashes / Fires:
22 / 1
Injuries / Deaths:
19 / 0
Average Mileage:
30,619 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #7

Feb 152002

Grand Cherokee 4WD

  • miles
On 2/15/02 my wife michelle with son joseph, (8yrs old) seated in the rear passenger side of a 2000 Jeep, struck the passenger side of a 1999 4dr Oldsmobile operated by frances clark who had failed to stop at a stop sign. Michelle hit the side of the clark car "head-on" while travelling 52 mph on a dry night at 8pm. The air bags failed to deploy on our 2000 Jeep. Chrysler has inspected the vehicle and stated that there is "...no manufacture's responsibility". they refuse to do anything further!

- Harrington, DE, USA

problem #6

Nov 142001

Grand Cherokee

  • miles
Consumer rearended a vehicle while driving 20 mph and seatbelt did not restrain her, and airbags did not deploy. Consumer hit face on steering wheel, and suffered breaks in sternum. Damage to vehicle was $ $1000, other vehicle was $ $4000.

- Potomac, MD, USA

problem #5

Jun 122001

Grand Cherokee

  • miles
Consumer was traveling about 50mph on highway and another vehicle suddenly stopped. In order for to avoid the other vehicle, she went into guardrail. When consumer applied anti-lock brakes vehicle skidded and locked up. Interior rear seat wasn't proberly bolted, seat came out from floor. It was secued. Front airbags didn't deploy. Dealership was aware of problem.

- Hunnington Beach, CA, USA

problem #4

Feb 062001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer was traveling about 20 mph on a two lane highway and another vehicle crossed over into consumer's lane and hit her head-on. Upon impact, dual airbags didn't deploy. Vehicle had to be towed, and consumer was transportated to hospital.

- Perrysburg, OH, USA

problem #3

Oct 292000

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Consumer was going 25-30 mph had an accident. Upon impact, neither driver or passenger side air bag did not deploy. Contacted dealer, dealer unable to determine cause.

- Waynesboro, PA, USA

problem #2

Oct 062000

Grand Cherokee

  • miles
Vehicle was involved in a rear end collision at 25 mph or more. Upon impact, both air bags did not deploy. Dealer notified. Please feel free to provide any further details.

- Lavaca, AZ, USA

problem #1

Nov 151999

Grand Cherokee

  • miles
Vehicle involved in a rear collision of 45 mph impact while waiting to make a left turn. Upon impact, both air bags failed to deploy. Also, driver's seatback rest collapsed, causing driver to lose control and collide into oncoming traffic. Vehicle was totaled due to accident. Dealer notified.

- Abert Hill, AL, USA