10.0

really awful
Crashes / Fires:
22 / 1
Injuries / Deaths:
19 / 0
Average Mileage:
30,619 miles

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problem #27

Aug 022011

Grand Cherokee 4WD 8-cyl

  • 155,500 miles
Airbag exhibits intermittent behavior. Known clockspring defect.

- Pompton Plains, NJ, USA

problem #26

Aug 012009

Grand Cherokee

  • miles
The air bag warning light comes on in my 2000 Grand Cherokee while I am in idle and in motion.

- Hillsboro, OR, USA

problem #25

Apr 202006

Grand Cherokee

  • 50,000 miles
My car has major problems and I can't afford to fix, then I find the problem that I have is due to the automaker's problem because the car is on recalls for the problems I am having. I received no notices on any recall, and when I got on the web-site to check for recalls there are as many as 10 major problems with my car and Jeep. Some could cause me to crash or even explode while driving. Where are my recall notices?

- Davenport, IA, USA

problem #24

Oct 232008

Grand Cherokee

  • 100,000 miles
Approximately 3 weeks ago, my air bag light started coming on and alarming while I was driving. I looked in my owner's manual for information. It said I needed to contact my dealer. I did. The dealer, after a 3 hour inspection, gave me a diagnosis. The driver side air bag needs to be replaced. I asked how much this would cost. They gave me an estimate of approximately $1200 parts and labor. In these economic times, there is no way I can afford that. I asked the mechanic what was the worse case scenario if I did nothing. He said, "well, worse case, you are driving down the road and the bag deploys." I asked if they could unplug the system...they told me no. I can not afford to have this feature repaired. But, I also am horrified at the possibility of what could happen if the bag does deploy while I am driving. Since this is a safety feature, I would hope that the Jeep would stand behind it. A recall would help me greatly.

- Lucedale, MS, USA

problem #23

Jun 112008

Grand Cherokee

  • 171,190 miles
Parked overnight and when return to get Jeep the passenger air bag had deployed. There wasn't any collision or impact. There was evidence of the glove box had been melted and wires burned inside.

- Altoona, AL, USA

problem #22

Feb 152008

Grand Cherokee 8-cyl

  • Automatic transmission
  • 88,000 miles
I have a 2000 Jeep Grand Cherokee..insurance totaled it..front end collision..air bags did not deploy. Car had 88,000...miles.

- Atlanta, GA, USA

problem #21

Apr 172007

Grand Cherokee 6-cyl

  • Automatic transmission
  • 35 miles
I purchased a 2000 Jeep Grand Cherokee in 2005 from a used car dealer in albuquerque. At that time no recalls or repairs of any safety related defects were revealed to me. I received a recall in novenber 2006 for cooling fan that I had already had done. Daimler/Chrysler reimbursed me for some of the repairs done. On 4-17-07 I was North bound on unser approaching ladera, traffic was stopped at the red light. I was traveling the speed limit which was posted at 35 mph. I pressed on the brake pedal to begin slowing down and nothing happened. I then slammed my foot down on the pedal it went to the floor and I rear ended a large pickup at the intersection. The air bags did not deploy, and I did not think the seat belt engaged untill I hit the steering wheel with my sternum. My injuries were minor, and I elt the injuries of the person I hit were also minor. The reason I believed thiswas so because I was knocked unconsicience. After some advice from an attourney I checked online for any safty related recalls on the vehicle. I was not surprised to find many. Recall # 200002004 was a seat belt recall, recall # 20060313 was a brake system recall, and recall # 19991202 was a air bag recall. There were many more I am sure you were aware off. My concern was for anybody else thatwas driving one of these vehicles with their families in the car. If my wife or daughter had been in the vehicle with me I am sure their injuries would have been more severe. Please look into this vehicle, it was not safe.

- Albuquerque, NM, USA

problem #20

Nov 132006

Grand Cherokee 6-cyl

  • Automatic transmission
  • miles
I was in a car wreck involving myself and another vehicle, when a third vehicle chose to stop for no apparent reason in an intersection with a green light. We were traveling at maybe 40 miles per hour. I didn't have enough time to react and ran squarely into the back of the truck in front of me. My airbag failed to deploy. I was wearing my seat belt, but not properly, as the shoulder belt wasn't across my chest. However, when the airbag failed to deploy, my head slammed into the steering wheel, causing injury. I have contusions to my upper jaw, the lower half of my nose, my upper lip, and chin. My front teeth were knocked loose, and it is unknown yet if they will be able to recover, a root canal might have to be done. I broke a finger on my left hand, , when it was also slammed into the steering wheel. The police, emt's, and firemen on the scene were all discussing why my airbag failed to deploy. I feel like if it would have inflated I would not have any facial injuries at all. The accident just occurred yesterday, so I have yet to find out if there was any mechanical problems causing this failure.

- Gulf Shores, AL, USA

problem #19

May 172006

Grand Cherokee 6-cyl

  • Automatic transmission
  • 100,000 miles
: the contact stated while driving 25pmh the vehicle was forced off the road by another driver. The vehicle hit a telephone pole with the front end. The entire front of the vehicle received damage and all occupants were wearing seat belts, however neither frontal airbag deployed. The driver sustained injuries. There was property damage and police report was taken at the scene. The vehicle was inspected by the dealer, but have not determined why the airbags did not deploy. Updated 04/15/09. Updated 04/16/09.

- Sioux City, IA, USA

problem #18

Aug 222004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 64,000 miles
The consumer rear ended another vehicle in a panic stop while driving at 60 mph. Upon impact, the frontal air bags failed to deploy. The dealership or the manufacturer were providing any information on why the air bags failed to deploy. The front passenger sustained bruises from the seat belt. The vehicle displayed a hard start due to improper fuel pressure, it would take a long time to crank before catching, and the brakes pulsated due to warped rotors.

- Dedham, MA, USA

problem #17

Jun 022004

Grand Cherokee

  • miles
While driving 65 mph driver's foot was stuck on accelerator pedal due to a seizure. The passenger tried to maintain control of vehicle but was unable to do so. Vehicle went air borne and landed on top, crashing into a brick wall. Upon impact, both frontal airbags did not deploy. Driver and passenger sustained injuries, and were transported by an ambulance to the hospital. The vehicle was totaled by the insurance company.

- White River Junction, VT, USA

problem #16

Jan 072004

(reported on)

Grand Cherokee

  • 50,000 miles
Vehicle was involved in a head on collision at 20 mph, upon impact, frontal air bags did not deploy.

- Rock Hill, SC, USA

problem #15

May 302003

Grand Cherokee

  • miles
While driving 73 mph vehicle hit a deer on the road and the front air bags did not deploy. Dealer had to replace the entire front end.

- Kempner, TX, USA

problem #14

Mar 192003

(reported on)

Grand Cherokee

  • miles
While attempting to make a slow right turn front air bag suudenly deployed throwing drive back into the seat, and causing him to remove foot from brake pedal, jamming accelerator to the floor. Vehicle lost control and slammed into the block building.

- Midland, MI, USA

problem #13

Jan 132003

Grand Cherokee

  • miles
While driving at 60 mph vehicle was involved in a frontal collision and the airbags did not deploy. Dealer notified. Please provide additional information.

- Allentown, PA, USA

problem #12

Jun 142002

Grand Cherokee 6-cyl

  • Automatic transmission
  • 24,000 miles
While in motion, consumer was rear ended. The rear seat headrests were ejected from their holders striking the consumer and the passenger in the back of their heads causing deep cuts. Also, the air bags failed to deploy.

- Highland, CA, USA

problem #11

Nov 112002

Grand Cherokee 6-cyl

  • 24,000 miles
While driving at 30mph, the vehicle experienced a front end collision, where the air bags didn't deployed. Ts scc

- Bristol, CT, USA

problem #10

Apr 232002

(reported on)

Grand Cherokee

  • miles
While driving an accident occured. Driver was injured. Air bag did not deploy. Speed has not been determined as of yet. Please provide any further informtion.

- Clinton Township, MI, USA

problem #9

Dec 222001

Grand Cherokee 4WD

  • Automatic transmission
  • miles
While driving vehicle hit a patch of ice and rolled over causing damage to vehicle. Air bag did not deploy and seat belt did not lock, causing some injury to consumer. Dealer was contacted.

- De Soto, WI, USA

problem #8

Mar 112002

(reported on)

Grand Cherokee

  • miles
While traveling 40 mph and merging on highway it rear ended another vehicle. Upon impact, air bags did not deploy at any time.

- Chillicothe, OH, USA

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