2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,158 miles

About These NHTSA Complaints:

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problem #6

Nov 052007

Grand Cherokee 8-cyl

  • Automatic transmission
  • miles
Cold air blows in through passenger side vents.

- Millersville, PA, USA

problem #5

Oct 312007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 101,448 miles
My ac fan had been cutting on and off randomly in my 2000 Jeep Grand Cherokee. I thought at first it may be a bad climate control control panel. A few days later, I smelled electrical burning smell in my car and the fan would not come on at all. Today I removed the blower fan, thinking it was bad, but it turns out the blower is fine, the blower control module relay and wiring harness had melted in the dashboard above where the passengers feet would rest. I have taken pictures and will be glad to send them upon request, but I think Jeep/Chrysler should have to replace this due to the potential fire threat and lack of safety (since the fuse did not blow). I attempted to replace the part through an automotive parts company, but the blower control module will need to be purchased straight from Chrysler Corp. Please call me or email me with any follow up questions you may have. Once again, I will also send pictures upon request. Thanks!

- Boiling Springs, SC, USA

problem #4

Aug 232006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 95,000 miles
Climate control not working. Blower fails to push air. Vent doors fail to move.

- Holly, MI, USA

problem #3

Apr 092007

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 80,500 miles
Today while driving the 2000 Jeep Grand Cherokee limited the heater stopped sending warm air to the passenger side defroster and heat outlets, has dual zone controls. I suspected it was a problem with thegateswhich control the amount of warm air to enter the passenger cabin. Upon researching the problem on the internet it appeared this was an identified defect affecting many Jeep Grand Cherokee owners. The problem was apparently not correctable without replacing the gates"and actuators. I called the local dealership, and they acknowledge dit is a known problem, and have received a technical service bulletin on the issue. Estimated repair cost was $1100 plus. In my opinion manufacturing defects should be covered through a recall and at no expense to the owner.

- Woodinville, WA, USA

problem #2

Oct 012006

Grand Cherokee

  • miles
Blend motor failure............ have no heat, only A/C......... dealer wants $700 to repair......... motor is only 70.00........... highway robbery..................

- Boothwyn, PA, USA

problem #1

Nov 152006

Grand Cherokee 8-cyl

  • Automatic transmission
  • 48,000 miles
My ventilation system is in the process of failing. I have a loud creating sound coming from underside my dash. When I turn on the system, it doesn't always heat/cool the way it is supposed to. Sometimes the heat comes on, sometimes the cool comes on when the other is chosen. Sometimes if it's supposed to be on the floor its on the defroster. Also, the drivers side seat heater acts up but mostly it doesn't work.

- Kent, WA, USA