10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 29,948 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2001 Jeep Grand Cherokee limited. In March of this year, while on the expressway, my cruise control caused my vehicle to accelerate and would not turn off even by hitting the break and pushing the off button numerous times. I was only able to stop the vehicle by putting the gear in nuetral and turning it off. I contacted the dealership who talked my through how to loosen a cable in the engine which apparently caused the cruise/accelerator to stick. I immediately took the vehicle into the dealership and even on my way there, the car would accelerate on it's own, without the cruise control being turned on. The dealership kept my car for the day and when they returned, they stated that they had repaired the problem. Two months later, I was leaving my parking space at work and my vehicle began to accelerate on it's own. I struck the break but the rear of the vehicle began to spin in circles and forced my vehicle to strike three other vehicle. Jeep conducted an investigation and they sent me a letter stating that they could not find a problem with the vehicle. I just wanted to send you this complaint to let you know that their findings were false and poorly researched. I have pictures of the tire marks and there is no way that this accident could have occurred other than by I high acceleration and my foot being on the break.
- Chicago, IL, USA
Loosing approximately 1 gallon of antifreeze per 1000 miles. Dealer repairs number of times starting from purchase at 19,000 miles (was told to ay $268 by customer service to replace radiator when finally diagnosed at 40,000 miles to get vehicle back even though it was under warranty and vehicle is still losing same amount of coolant)/ low oil pressure was finally corrected by replacing undersized cam...didn't replace lifters, etc... incorrect procedure because they wear together/ A/C and cruise fixed by zip tying a large vacuum resevoir bottle to A/C line/transmission shift poorly. Ph **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**768322
- Albuquerque, NM, USA
- Reisterstown, MD, USA