10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Jan 122002

Grand Cherokee

  • miles
Must be a defect with all Cherokee's(grand lareado) 2001 and up.. all have steering problems this is my 3rd attempt to try to get corrected.

- Virginia Beach, VA, USA

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problem #1

Jan 102002

Grand Cherokee 4WD

  • miles
During slow speed turns in reverse or forward, strange grinding and honking noises come from front of vehicle in axle and steering area. Can also feel the grinding sensation. Have contacted dealer service department several times and am told there is a pending recall for this problem, but that they haven't received it nor have they received the replacement parts necessary to fix the problem. Appears to be very similar to NHTSA tsb service bulletin numbers 0300101A & 1900401 (NHTSA item numbers SB625612 & SB621896). Were assured by service manager that problem will not harm vehicle in long-run, and that we can drive it normally until recall items are received at service department. We're concerned however about safety factors and possible long-term damage, especially as we've been given no eta on when we can have the vehicle fixed.

- Dallas, GA, USA

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