7.3

pretty bad
Typical Repair Cost:
$260
Average Mileage:
89,450 miles
Total Complaints:
12 complaints

Most common solutions:

  1. replace power window regulators (8 reports)
  2. not sure (2 reports)
  3. fixed window regulator myself (1 reports)
  4. replace regulator (1 reports)
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problem #12

Aug 192016

Grand Cherokee Limited V8

  • Automatic transmission
  • 130,000 miles

The driver side window just stopped working. Won't go up or down unless I pull it up with my hands or push it down. SUPER ANNOYING!!!!

- fitzmag, Milford, NJ, US

problem #11

May 122011

Grand Cherokee 4.7L

  • Automatic transmission
  • 80,000 miles

2011 my passenger front motor went out then a year later the drivers side went, now in 2015 the passenger side regulator went, I can hear the motor work but window slides down so until I could afford to fix it I put 2 door stop wedges in it to hold it up!!!!I'm 61 years old on disability and have to dish this money out for failures that occur too often and should have been recalled, too me this is a safety issue!!!

- Kathleen S., Laurel, DE, US

problem #10

Jan 162006

Grand Cherokee Limited 3.2L

  • Automatic transmission
  • 73,000 miles

Window failure! This is the second window failure oh this Jeep

- bsprouse, Chattanooga, TN, US

problem #9

Oct 202005

Grand Cherokee Limited 3.2L

  • Automatic transmission
  • 65,000 miles

The window failure has happened twice on this car.

- bsprouse, Chattanooga, TN, US

problem #8

Apr 072006

Grand Cherokee Laredo 4.0L L6

  • Automatic transmission
  • 82,000 miles

First I love my Jeep, just thought this should be a recall. Go out one morning and think I left the window down over night (and it rained) only to notice it slid down because the cable broke. (Cable??? wth).. I find out from Jeep dealership, yes its a cable on a drum like an elevator works. (the old worn gear driven scissor lift that was used for decades in almost every car made apparently doesn't break down enough for the manufacturers to make parts money)

This is called "Planned obsolescence" or built-in obsolescence. It is an industrial design policy or practice of planning a product with an artificially limited useful life so it will become obsolete or no longer functional after a certain period of time, thus more money in parts.

Would not have complained except this happened to all four windows.. yep all four! 2006, 2007, and both rear in 2014 within a month apart.

BTW when I was 20 I worked as a warranty parts mechanic/electronics installer for my pops GM dealership. I know whats going on. American automobile manufacturers in the 70's almost gave themselves the death blow from the practices they performed in assembly line production. In the meantime Japan and the rest of the world was building a reputation of reliability that still holds favor today.

Come on America we can do better, and Ill admit we have made huge strides in quality the last twenty years. Lets not let clever planned obsolescence put us in the rear view of any country.

ok my rant is over :D

- gatorelf, Macon, GA, US

problem #7

Mar 152012

Grand Cherokee Laredo 4.0L

  • Automatic transmission
  • 94,000 miles

Front driver side window regulator cable broke in 2010.

Right rear window regulator broke in 2013.

Parts are expensive, labor ain't cheap.

- snydergrandnationa, Lexington, NC, US

problem #6

Jul 142010

Grand Cherokee Limited 3.7L V8

  • Automatic transmission
  • 100,000 miles

I have had all of the windows regulators break because of the "cheap" design. I took them out, placed a cotter pin through the cable and inserted through the hole of the piece that broke and secured on the backside. Rewound the cable in the roller dome and placed back on the assembly. Connected and tested the movement and motor. Then replaced the assembly into the door compartment. Works like a charm. Made my own lifetime warrenty on the window regulator with a 0.68 cent bag of cotter pins.

- cableguy, Vicksburg, MS, US

problem #5

Dec 052012

Grand Cherokee V6

  • Automatic transmission
  • 110,000 miles

All the windows just stopped working, when you read the other complaints people have had it is an issue, but yet again jeep doesn't care. They would if your windows did not work and it is 90+ degrees outside

- Terri B., Gonzales, LA, US

problem #4

Aug 092006

Grand Cherokee Limited 4.7L V8

  • Automatic transmission
  • 89,000 miles

All 4 of the power windows stopped working within two weeks. I only had the driver's side fixed.

- Brandon S., Haleyville, AL, US

problem #3

Oct 062006

Grand Cherokee V8

  • Automatic transmission
  • 120,000 miles

Ok, right when I got the car I had to get the front passenger and driver window motors fixed. luckily I had an extended warranty. Then the back two went out, one with the warranty and the other without. Needless to say I just jammed cardboard in it and dealt with it. Too expensive for me to fix.

- Toni B., Las Vegas, NEV, US

problem #2

Sep 132005

Grand Cherokee Limited 4.7L

  • Automatic transmission
  • 85,000 miles

Well I beat the system on this one. The power window regulators on this model have a plastic piece that the slides up and down with the cable ends hooked into it. That plastic piece breaks off and the cable end comes out. I am a long time professional technician so being a Mc Guiver type I took out the regulator and saw what had happened. The process is difficult but works. You have to first drill a hole in the metal part of the regulator (Move the plastic piece out of the way) about a 1/4 inch in size to do the repair and it has to be drilled to line up with the middle of the plastic piece that breaks. The reason for the hole is to allow access to drill a small hole in the plastic piece and put a screw into the plastic piece through the first hole you drilled to retain the cable. Then you take apart the motor (3 screws in the plastic pulley part only, and remove the pulley) and let the cable go loose so you can have some slack. Reinstall the cable in the plastic slider piece that broke and put the screw in through the hole , and screw it into the plastic piece tightening it over the cable. The screw has to be fairly short as not to go through the plastic piece completely and hit the metal casing, causing it to stop, and have a big enough head to just go through the 1/4 inch hole but not to hit the metal casing the plastic piece slides in to retain the cable end. Once the cable is secured again, wind the slack in the cable back up on the motor pulley and reinsert it. You will install the cable on one end of the regulator around the small pullet but will not install the cable on the pulley on the other end of the regulator at this point. just put the motor back together and put the 3 screws back in. Now comes the fun part, the cable housings are spring loaded on each side of the motor so take a small screwdriver and put it under the cable at the pulley you didn't install the cable on, hook it on the pulley and pry and work the cable back on to the pulley. Presto you are done, put it back into the door and hook the window back up. This really works great. The downside is for some reason the cable end pops out from the screw about once every six 7months probably from so much torque when the window stops at the top and bottom. It is annoying but I just go through the same procedure again and put it back in and it last another six months. At 300 dollars for the part, I can fix it every six months with no problem. Good luck.

- Johnny K., Myrtle Beach, SC, US

problem #1

Nov 162006

(reported on)

Grand Cherokee Limited 4.0

  • Manual transmission
  • 45,000 miles

In 1995, all 4 window regulators went out. I understand this is a common problem, and these SUV's should be recalled for this problem. Strange that all 4 would go out in 7 month period

- scottcarter22, Memphis, TN, US