One Monday the 6th driving North. It was raining. So, I had full 4wheel drive engaged. A car cut me off. I was on the transition from the 5 N to the 55N. A car from the left lane cut into my lane to try and exit onto 4th street. To avoid an accident I slammed on the breaks and veered right. But the car would not stop. I pushing down on the breaks as hard as I could. The car was still accelerating and did not slow down. Trying to obtain control over the vehicle I "fishtailed" from going right back to left and hit the side of the car and then hit the center divider. The car kept accelerating and I hit the center divider and flipped around. I was then facing opposite traffic towards the divider. I threw the car into park and held the breaks strong. The back wheels were still spinning out. I look down and the keys were not in the ignition. Luckily, I had a spare key in the center console and shut it down. I found the keys on the ground but not anywhere near the pedals. I talked to the dealer and they said they had never heard of it. The only thing they could verify is that the key could come out wile the car is still on. According to them this happens as the key wears down or gets old.

- Lake Forest, CA, USA

Fuel tank protection. I took this in for the recall which I assumed they where going to install a trailer hitch to help protect form rear end collision in packing the fuel tank. They said it didn't need one. So no additional protection was added. I also don't understand why they have the gas evaporator canister by the back bumper. Its full of gas vapor. Usually these are in the engine compartment. Chrysler should do more to help protect this vehicle. I appreciate your assistance

- Xenia, OH, USA

While driving or stationary the engine shuts down on me. It starts again after I wait about an hour or more. I bought this car from the original owner in December 2017. She had all the recalls fixed except for the airbag. Since owning this car I have only driven it 3 times. Granted I took a few months to put it on the road as the weather was cold. I've had extensive work done on it. Tune up, new transmission, belts, pumps, coils, hoses and sensors you name it but it continues to shut off on me. I try to take it for a spin but just putting it in reverse it shuts off. Can you please look in to this?

- Laurelton, NY, USA

My transmission is going out. I just bought the car in January and I've been having a transmission problem for several months. I heard there was a recall on Jeep Cherokee transmissions. My car won't accelerate anymore when I drive. It won't switch gears and RPM will shoot up to 3 or 4. it does this every time it tries to switch gears.

- Belton, SC, USA

On February 22, 2018 we brought our 2002 Jeep Cherokee in to merrick Chrysler on sunrise highway in wantagh because my wife was advised of a security concern over the airbag unexpectedly deploying (which has already happened to her in an unrelated incident). After scheduling and waiting a couple of months we brought the car in and after 3 hours I was told they didn't have the parts and to call back. My wife refused to even sit in the car until it was fixed. I called the dealer and they refused to even give me a time frame on receipt of the parts or repair of the recall. Within a few weeks thereafter I was at my wits end went to the dealership and purchased a newer Jeep Cherokee the was guaranteed not to have any problems but to this day I haven't received even a call regarding the repair which has now cost my family an additional $26,000, but it sure wasn't the way we wanted to get a new car. We have a gorgeous new Jeep that she drives and I also purchased another car because I do not want to get hit in the head by a faulty air bag. Please help us with our recall. Seriously, enough is enough already. We have a gorgeous Jeep in our driveway, registered and insured and undriveable, unless you can guarantee that if the airbag deploys we will have our own dealership if we live through the accident!! even more concerning is the disdain and importance with which we are treated. Buy a new car they drool at your feet but god so help the poor old schmuck who shows up with some old clunker that they won't make a dime off of. Please help us. Its just not fair.

- Wantagh, NY, USA

The automatic transmission shifts out of its gear as if the locking mechanism of the shifter is not working.

- Jacksonville, FL, USA

I reported this problem a month or so ago about the front driver's seat breaking and breaking off the vehicle frame. Plus the A/C issue under the glove compartment overheats and melts the mechanism and continues to burn. When I reported the issue, no wreck was involved. Since reporting the problem, the vehicle was involved in an accident and totaled. My fix apparently allowed the seat to stay on the frame but the seat still broke. Fortunately, no serious injury, only sore neck and bump to the hand.

- Winston Salem, NC, USA

Driver's seat detaches from car frame. Electrical blower module resistor overheats, melts, and burns. Both issues are known by consumers and dealerships, so there is no way Jeep/Chrysler doesn't know about the design flaws and the danger. Driver's seat: There is a great deal of chatter on the internet regarding the driver's seat detachment from the car frame and the reason for it. People have created various fixes that may or may not work well. As added proof, it is impossible to find a Jeep Grand Cherokee driver's seat in any junk yard. Please go look for yourself. Mine totally broke while on the highway, nearly causing a wreck. It's terrible and I do not understand why there hasn't been a recall and someone held criminally liable for this. Blower motor module: Lots of chatter on the internet as well as to the problem and the cause. Mine melted and became so hot that I couldn't touch it without burning my hand - which I did. There is a fix, but you have to buy an upgrade module which still gets hot. Also, the module turns the blower in reverse, so you have to reverse the leads. It's dangerous and again, I don't understand why there hasn't been a recall on it either and someone held criminally liable.

- Winston-Salem, NC, USA

Contacted local Jeep dealer, every time they put me off saying it is not apart of the recall and will not fix my problem. Makes twice they have done so.

- Williamsburg, KY, USA

Last week I received a mailer for the N47 customer satisfaction notification. It advised that my best option for complying with the program would be calling the customer care hotline. I have tried many times, at various times during the day. The response has varied from "no answer" to a recording of "we are experiencing long wait times", followed by no answer. The vru also advised registering online @ myjeepauto.com. Good luck with that - only a page of Jeep ads and current incentives appears. The mailer advises that parts will be available Sept. 15. why not advise as to when the customer care hotline, or website, will also be active - and responsive?

- Elkton, MD, USA

I have never been notified on any of the recalls on this Jeep after looking at recalls airbags can deploy when driving then see in the recall this evening on the news.

- Searcy , AR, USA

Airbag system(orc module I have been trying to get recalls on my Jeep Grand Cherokee done ive dealt with the dealerships & Chrysler with no result. I started recording calls& have set up a whole file just for transactions & correspondence regarding my cars recalls.I'm disabled & need my car since Jan it has been in my garage. I couldn't believe my ears when I heard Chrysler rep admit what they were doing to "get out of replacing recall parts" rendering my car useless I also read my car manual & it advised go straight to service, continuing to drive could result in accident or death with this warning. I called service told me to ignore was no recall open. Jump ahead months showed recall but referred me to Chrysler for part! I continued my battle & realized what was really going on & the rep. I spoke to confirmed what I thought was going on. He said he was so ashamed to be working for a company that would do this & repeatedly apologized as if to not be overheard.I can't fight Chrysler alone.when I call for an appointment at service dealership the say part not in check with Chrysler.I have a car that is a death trap sounds like they are waiting on older model cars to be traded in or got rid of so Chrysler wont have to pay for recall parts! he said "your exactly right about that I feel so bad its not right & I really want to help people but I can only say what they tell us.he offered to email about my disability & maybe expedite me the part but stated it probably wouldn't help.they are holding out forcing people to drive unsafe cars or get rid of them in my case the airbag warning light is left on & will stay on until the defect is repaired. Who would buy a car with the airbag warning light on & not be able to fix it! I need to get inspection and tags due or insurance will lapse.I hope you can help, best regards

- Cleburne, TX, USA

Freedom Chrysler/Jeep, lexington, ky could not provide a timely scheduling to fix the issue per the recall notice. I spoke with [xxx], service department who told me I would have to bring the vehicle in for an evaluation (not needed per notice and later conversation with chrsyler group recall assistance center. [xxx] told me not all vehicle needed to be fixed and that is the reason for evaluation, also not true per recall center. Asked [xxx] to spoke to the manager, he forwarded my call. Service manager had a little more knowledge about the recall, I thought until he told me it would be two months until they could schedule an appointment. Reason cited was the Chrysler were not providing the parts, also not true. He told me he would call back with an appointment date, that was several hours ago. I called the Chrysler group recall assistance center and they were great. Help me schedule an appointment with another dealership. My complaint is about freedom Chrysler/Jeep in lexington for providing false information about the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lexington, KY, USA

Notice of problem from Chrysler, some eight months ago and correction still not performed.

- Naperville, IL, USA

In March, 2005, with 59,000 miles, my 2002 Jeep Grand Cherokee overland, which I purchased new in August 2002, needed a new rear differential. A replacement was also needed at 80,000 (July 2006), 86,000 (March 2007), and 98,000 (April 2008). As of this writing, the dealer has had the vehicle for over 3 weeks. In replacing first the bearings, then the gears, and then the "entire rear end", they have been unable to solve the problem. Attempts to contact Chrysler have been unsuccessful. No one at the 800 numbers can offer any solutions. I have an extended warranty, so the repairs have been covered, minus my $100 deductible. But, I don't think the number of repairs is questionable. I've found a number of sites with other individuals reporting the same problem on this particular body style/model. Perhaps there is a wide spread problem..

- Mount Arlington, NJ, USA

Window regulator in passenger side window went out. This is the 2nd time this has happened to my Jeep Grand Cherokee. It is a 2002. The first was about 2 months ago when this problem happened with the driver side window. These have each cost me 300 dollars. The part is faulty and Jeep owners should be compensated for having to pay for poor craftsmanship on the part of Jeep.

- Georgetown, KY, USA

2002 Jeep limited. Winter of 2007 vents on passenger side only blows cold air. Dashboard, windshield defroster and rear seat vents only blow cold air. Major safety problem because cannot defrost front windows due to cold air. Dealer states that they have been getting flooded with 2002 ltd's this year with this problem, and approximately 50% of 2002 Jeep limited have this problem. It is caused by broken hinges on vent door under dashboard. Cost to repair is over $1,000.

- New Milford, CT, USA

I am hearing a grinding sound under my dash which is one of the reported first system of a failure.

- Greenville, SC, USA

Automatic climate control does not blow air at the same velocity from all vents. Some vents get lots of air, some barely blow air at all. In addition, I have had this problem addressed twice, and still get hot air from driver and cold air on passenger when both should blow hot air.

- Charlotte, NC, USA

Popping and creaking noises behind the dash when using the heating and cooling unit of the 2002 Jeep with dual climate. Sometimes doesn't seem to work correctly.

- Kearney, NE, USA