This is not about an accident or incident. The date above is approximately when I received the second notice. This is my second recall notice regarding the air bag. The first was a few years ago. As usual the letter states the parts are not available and I will be notified when they are. I called my local Chrysler dealer henry brown in casa grande AZ. I was told the parts are still not available. What is the use of sending me all these recall notices and never getting the parts to address the problem.

- Florence, AZ, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Virginia Beach, VA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 15V046000 (air bags). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Springfield , OR, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 12V527000 (air bags) and 15V046000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/10/15

- Wildomar, CA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact received NHTSA campaign number: 15V046000 (air bags) however the remedy was not yet available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vehicle had not experienced a failure.

- Portales, NM, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact was included in NHTSA campaign numbers: 12V527000 (air bags) and 15V046000 (air bags) and stated that the part needed was not available. The manufacturer was contacted and was unable to determine when the part would become available. The contact had not experienced a failure.

- Calumet Park, IL, USA

2002 Jeep Grand Cherokee. Consumer received recall for occupant restraint control module filter circuit and can't get fixed. Chrysler was refused to send the necessary software to any car repair business in bethel Alaska.

- Bethel, AK, USA

The air bag warning lights came on and stayed on. The dealer tells me they need to replace the air bag operating module.

- Keaau, HI, USA

Television warning for bad air bag chip.

- Rogers City, MI, USA

I sent my car in to have the airbag system occupant restraint control module on my vehicle checked due to an issued recall on my vehicle. This issue was fixed as far as I know; however, during the repair, the center console of my Jeep where the gear changer is was broken and not repaired by the company. I do have a picture I can send to you, but don't see an option to attach it.

- Beaufort, SC, USA

Chrysler has sent a recall notice for air bags to be fixed.when we left the dealer ship our airbag light was still on!!!!! they say the recall has"nothing to do with the light, and for $100 we can diagnose and see what it is" what's the purpose of a recall if you do not fix the problem"?????? the shop employee said "oh the air bag may or may not work, we have no clue" why is it safe, using normal common sense, to allow a vehicle to drive away unsafe??????? Chrysler Corp was of no help, didn't care because they paid for the recall and it was not there problem after that was done!! they know the air bag problem is a wiring issue so why are they not made to figure out the exact problem??? who will be responsible in a crash if they do not deploy correctly? I\why is it legal for them to allow unsafe cars on the road???"

- Waynesboro, PA, USA

2002 Jeep Grand Cherokee air bag warning light stayed on after starting car. Found out there is a recall via Chrysler number M35 to address airbags that may inadvertently deploy due to electrical spikes to the orc module causing it to short. Took the vehicle to dealer and after the work airbag warning light is still on. Diagnosis was "orc module internally shorted and needs replaced" and the estimate is over $500. Chrysler says that this is not part of the recall and I am responsible for the repair.

- Sterling, VA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact indicated that the air bag sensor illuminated and randomly remained lit on numerous occasions. The contact stated that the vehicle was taken to a repair shop more than once and the mechanics were not able to replicate or diagnose the failure. The vehicle was taken to an authorized dealer and was included in NHTSA campaign number: 12V527000 (air bags). The dealer did not indicate if they inspected the air bag control module to determine if the supplemental jumper harness to the air bag control module needed to be replaced. The contact stated that they filtered the occupant restraint control module circuit and the wiring jumper. The contact indicated that upon leaving the dealer, the air bas sensor continued to illuminate and that the recall repair did not remedy the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 171,516.

- Campbell, CA, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning indicator was illuminated. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.

- Western Springs, IL, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag warning light remained illuminated after servicing the vehicle under NHTSA campaign number: 12V527000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 183,000.

- High Point, NC, USA

The contact owns a 2002 Jeep Grand Cherokee. Once the vehicle was repaired according to NHTSA campaign number: 12V527000 (air bags), the air bag sensor indicator remained illuminated. The vehicle was brought back to the dealer where it was diagnosed that there was a bad connection. The failure was resolved again, but recurred. The dealer stated that another air bag sensor was faulty, but was not covered under the recall. The manufacturer was notified of the issue. The VIN was unavailable. The failure mileage was 239,000.

- Perrysburg, OH, USA

2002 Jeep Grand Cherokee. Consumer writes in regards to air bag not deploying during an accident. The vehicle rolled over, and at least one person was injured.

- Nisula, MI, USA

We received a safety recall notice, notification code M35 / NHTSA 12V-527 regarding the orc module in my 2002 Jeep Grand Cherokee. We contacted the dealer and the dealer installed the orc module filter circuit as the recall instructed; however, the issue was not resolved and now my airbag warning light and seatbelt indicator light are illuminated on the front dash console. The issue is not resolved and the dealer claims that the orc module filter was not intended to fix any issues with the airbag and SRS?dealer wanted to charge me a diagnostic fee and a repair fee. The information that was provided in the recall notice and the lack of responsibility taken by the dealer does not make any sense.

- Olathe, KS, USA

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the air bag indicator illuminated on the instrument panel. The dealer repaired the vehicle according to NHTSA campaign number: 12V527000 (air bags). When the contact picked up the vehicle, the air bag indicator was still illuminated. The contact stated that the dealer wanted to charge him for a repair that was included in the recall. The failure mileage was 111,000.

- Houston, TX, USA

I own a 2002 Jeep Grand Cherokee. I received a manufacturer recall notice close to one year ago. I have contacted the Chrysler-Jeep-Dodge dealer several times. Each time I attempt to schedule an appointment, I get the same response. I'm simply told, they do not have the parts in stock needed to fix the defect. Along with, they haven't a clue as to when the parts will come in. According to several notices I have received throughout the year regarding the safety recall of my vehicle, this defect could cause myself to crash without warning. Knowing each day I drive my vehicle, I am putting my life at risk, is very unsettling. I am just confused as to why the national traffic and motor vehicle Safety Act continues to send multiple safety recall notices for my vehicle. When at the same time, the responsible party to my solution, just shrugs it off like it's nothing to worry about. All because, "the parts have not come in yet", still. Can you please provide me with a solution? I really do not know what I am supposed to do when the dealer is unable to remedy this defect. Thank you

- Greenville, SC, USA