10.0

really awful
Crashes / Fires:
24 / 0
Injuries / Deaths:
40 / 2
Average Mileage:
46,377 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #6

Sep 192006

Grand Cherokee

  • miles
At approximately 9:20 am on 09/19/06 one of my car wash employees was pulling a customers car forward out of the car wash bay and suddenly the vehicle accelerated out of control crossing both the westbound and eastbound lanes of fullerton ave and crashing into a tree across the street from the car wash. The car suffered extensive damage and my employee was transported by ambulance to Illinois masonic and is currently hospitalized from the injuries he sustained as a result of the accident.

- Chicago, IL, USA

problem #5

Feb 272006

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 62,000 miles
I was driving approx. 45 mph and broadsided another car. My air bag did not deploy.

- Nokesville, VA, USA

problem #4

May 012003

Grand Cherokee

  • miles
Nar 6-03-2003 the consumer was involved in an accident and the air bags did not deflat.

- Lafayette, LA, USA

problem #3

May 012003

Grand Cherokee

  • miles
Problems getting wrecked vehicle repaired. (nar) front end collision in 2002 Jeep Cherokee air bags did not inflat.

- Lafayette, LA, USA

problem #2

May 312003

Grand Cherokee

  • miles
Air bag light illuminated while driving. Dealer diagnosed that the air bag harness short circuited. Related recall 02V099000, consumer's vehicle not included due to VIN.

- North Aurora, IL, USA

problem #1

Apr 032003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 10,000 miles
The vehicle was involved in 2 separate collisions, and the air bags failed to deploy on both occasions. The vehicle was involved in 2 separate collisions, and the air bags failed to deploy on both occasions.

- Livonia, MI, USA