10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
131,754 miles

About These NHTSA Complaints:

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problem #16

Dec 082022

Grand Cherokee

  • miles
Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That-??s all, thanks

- Jacksonville , FL, USA

problem #15

Mar 042020

Grand Cherokee

  • 205,000 miles
I started my Jeep, noticed my hatch was not closed, got out while it was running, the second I closed my driver door, my Jeep went into reverse on its own, and kept accelerating higher, this vehicle took off very aggressively, luckily my wife was in the passenger seat, she put it in natural, and shut the car off before anything was struck, now due to I believe the rapid acceleration it runs horribly when I put it in drive. This Jeep is an 2003, well broke in and maintained, there's no other reason as to why it "became self aware" I have a lot of vehicle knowledge and this is virtually and unfathomably impossible, please review every aspect of this vehicles complaints as this is very unsafe

- Havana, IL, USA

problem #14

Aug 022019

Grand Cherokee

  • miles
Hydraulic cooling fan quit. Can run direct power from battery to solenoid and the hydraulic fan solenoid works but does not work when vehicle is running. Caused vehicle to over heat and need to be towed off the highway.

- Kansas City, MO, USA

problem #13

Aug 022018

Grand Cherokee

  • 140,000 miles
Engine stalls without warning, numerous parts replaced still persists. Very dangerous

- Winnebago, IL, USA

problem #12

Jun 062018

Grand Cherokee

  • 177,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 20 mph, the vehicle stalled. The contact coasted to the side of the road, restarted the vehicle, and drove home. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 177,000. The VIN was not available.

- Central Falls, RI, USA

problem #11

Jul 082016

Grand Cherokee

  • 160,000 miles
Takata recall. The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 5 mph, smoke appeared from the engine compartment and the check engine light illuminated. The vehicle was pulled to the side of the road and the smoke smelled like burning wires. The failure was not diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact also received notification of NHTSA campaign number: 15V046000 (air bags). The failure mileage was approximately 160,000. Parts distribution disconnect.

- Durango, CO, USA

problem #10

Jul 052016

Grand Cherokee

  • 212,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the check engine and air bag warning indicators illuminated. The contact received notification of NHTSA campaign number: 15V046000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was 212,000. Parts distribution disconnect.

- Newburgh, NY, USA

problem #9

May 142015

Grand Cherokee

  • 210,000 miles
The contact owns a 2003 Jeep Grand Cherokee. While driving at 65 mph, the engine stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 210,000.

- Port Jefferson , NY, USA

problem #8

Jun 022014

Grand Cherokee

  • 121,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that the vehicle stalled intermittently without warning. In addition, the vehicle failed to start. The vehicle was taken to an independent mechanic, who replaced the alternator, the fuel pump, the oxygen 2 sensor, and the cam sensor, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 121,000.

- Chicago, IL, USA

problem #7

Feb 262015

Grand Cherokee 6-cyl

  • 129,143 miles
I was traveling on a side street in huntington, wv about 30 mph when all of a sudden the motor shutdown everything shutdown and I tried to move the Jeep out of the line of traffic. This is very difficult since there was no power to the vehicle. I was headed toward I-64 on the on ramp when all of a sudden it happen again. Car were coming toward me and with much difficulty I manage to get it partially out of the road. I finally got it started back up and it happened on two other occasions. I am afraid to drive my Jeep. I need help in knowing what to do. Autozone put the instrument to help diagnose the problem and check indicated the battery is good. What should I do?

- Huntington, WV, USA

problem #6

Jul 152014

Grand Cherokee 4WD 8-cyl

  • 140,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated while driving at 35 mph, the engine stalled. The contact was not able to restart the vehicle and another vehicle driving 65 mph crashed into her on the rear driver's si de. The contact sustained back and neck injuries but no medical attention was sought. The vehicle was destroyed and a police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. Updated 08-20-14 updated 08/27/2014

- Collyer, KS, USA

problem #5

Jun 122013

Grand Cherokee 6-cyl

  • 94,000 miles
I was driving about 40 mph on a four lane highway in traffic when my car engine suddenly shut off. The brakes seized up, but I was able to get the car was able to get the car off on the shoulder. After trying several time to restart the car, I called for assistance. By the time assistance arrived, I was able to start the car and I drove it approximately five mile to my Jeep dealer. They found that the crank sensor was faulty and that was why the engine had shut down. The cost to replace the sensor was $275; however, because shutting down the engine caused the breaks to seize up, the breaks and calipers had to be replaced increasing the total cost of repairs to $1567. If I had been driving at highway speed when this occurred I would probably not be writing this letter.

- Green Brook, NJ, USA

problem #4

Jun 202014

Grand Cherokee 6-cyl

  • 152,900 miles
When driving down the highway at speed the engine stopped working along with auxiliary systems such as power brakes and steering. The tachometer slowed to 0 RPM and we were able to pull car off the side of road. Upon stopping, the car restarted and no odb codes were identified. This occurs randomly through has a tendency on cold starts after vehicle has been sitting for while. Since loss of all power it is a tremendous safety hazard.

- Fort Mill, SC, USA

problem #3

Dec 152008

Grand Cherokee 4WD 6-cyl

  • 111,021 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated while driving approximately 50 mph, the vehicle accelerated independently without warning. The failure occurred on several occasions. The vehicle was taken to an independent mechanic, who could not duplicate the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 111,021. Updated 08/11/14 the consumer stated the vehicle was repaired. A piece of rubber from the air cleaner was found in the throttle body. This caused the vehicle to accelerate. Updated 08/18/2014

- Floyd, VA, USA

problem #2

May 132013

Grand Cherokee

  • 138,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while driving 70 mph, the vehicle stalled without warning. The failure recurred frequently and without warning. The vehicle was taken to the an independent mechanic, who was unable to determine the cause of the failure. The failure was not reported to the manufacturer. The VIN was not available. The failure and current mileage was 138,000.

- Dallas, TX, USA

problem #1

Apr 142013

Grand Cherokee 6-cyl

  • 118,000 miles
The contact owns a 2003 Jeep Grand Cherokee. The contact stated that while bleeding the brakes, the cooling fan activated while the vehicle was off. The contact sustained cuts to the arm. The contact spoke with the manufacturer because there was a recall for the cooling fan under NHTSA recall campaign id number: 06V199000 (engine and engine cooling) but the manufacturer stated that the vehicle was not included in the recall. The failure mileage was 118,000.

- Shamong, NJ, USA